Title: Plugin not working Last modified: May 26, 2018 --- # Plugin not working * Resolved [n0n7m5](https://wordpress.org/support/users/n0n7m5/) * (@n0n7m5) * [8 years ago](https://wordpress.org/support/topic/plugin-not-working-638/) * I have just installed the plugin but my header image is not scaling on home page * ``` PHP GD library is installed. ✔ Image cache directory has been created. /home/guidefo4/public_html/wp-content/cache/adaptive-images => drwxr-xr-x ✔ Installation .htaccess file is setup OK. /home/guidefo4/public_html/.htaccess => -rw-r--r-- ❖ Adaptive images settings dump: array(14) { ["resolutions"]=> array(3) { [0]=> int(1024) [1]=> int(640) [2]=> int(480) } ["cache-directory"]=> string(21) "cache/adaptive-images" ["watched-directories"]=> array(2) { [0]=> string(18) "wp-content/uploads" [1]=> string(17) "wp-content/themes" } ["jpeg-quality"]=> int(75) ["sharpen-images"]=> bool(true) ["watch-cache"]=> bool(true) ["browser-cache"]=> float(180) ["landscape"]=> bool(false) ["hidpi"]=> bool(false) ["cdn-support"]=> bool(false) ["version"]=> string(6) "0.6.64" ["sanitized"]=> bool(true) ["wp-content-dir"]=> string(37) "/home/guidefo4/public_html/wp-content" ["wp-content-url"]=> string(39) "https://guideforfortnite.com/wp-content" } ``` * ``` Web Server Apache Document Root /home/guidefo4/public_html PHP 7.1.17 PHP Time Limit 120 PHP Memory Limit 768M PHP Post Max Size 128M PHP Upload Max Size 128M PHP Max Input Vars 3000 PHP Display Errors Yes PHP Error Log php_errorlog MySQL 5.6.36-82.1-log MySQL Ext/mysqli Yes MySQL Table Prefix wpqs_ MySQL DB Charset utf8mb4 WP 4.9.6 WP Multisite No WP Debug Mode No WP Site url https://guideforfortnite.com WP WP Home url https://guideforfortnite.com WP Permalinks /%year%/%monthnum%/%day%/%postname%/ WP home path /home/guidefo4/public_html/ WP content dir /home/guidefo4/public_html/wp-content WP plugin dir /home/guidefo4/public_html/wp-content/plugins WP content url https://guideforfortnite.com/wp-content WP plugin url https://guideforfortnite.com/wp-content/plugins WP Locale en_US WP Memory Limit 128M WP Max Upload Size 128mb WP Active plugins Adaptive Images for WordPress v.0.6.64 by Nevma Jetpack by WordPress.com v.6.1.1 by Automattic Free & Simple Contact Form Plugin - Pirateforms v.2.4.1 by Themeisle Orbit Fox Companion v.2.4.7 by Themeisle WooCommerce Digital Goods Checkout v.1.0.0 by Claudio Sanches WooCommerce Stripe Gateway v.4.1.4 by WooCommerce WooCommerce PDF Invoices & Packing Slips v.2.1.9 by Ewout Fernhout WooCommerce v.3.4.0 by Automattic WP MU plugins ``` - This topic was modified 8 years ago by [n0n7m5](https://wordpress.org/support/users/n0n7m5/). * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-not-working-638%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 3 replies - 1 through 3 (of 3 total) * Plugin Author [Takis Bouyouris](https://wordpress.org/support/users/nevma/) * (@nevma) * [8 years ago](https://wordpress.org/support/topic/plugin-not-working-638/#post-10329937) * Hello, my friend, * I see that your main server is Apache, but your website requests are being served by NginX. So, I guess you are probably using NginX as a caching server, right? * If that is your case, then I would suggest that you enable the CDN support in the plugin settings page. However, this option is still experimental and unfortunately the particular case of your header image is not supported, because it used a CSS background. These are all explained in more detail in the plugin description, in its home page: [https://wordpress.org/plugins/adaptive-images/](https://wordpress.org/plugins/adaptive-images/). * So, I guess you have two options: * 1. Try the CDN support option and keep NginX as your caching server. All your images will be resized, except for those used as CSS backgrounds (you header image will sadly be excepted as well). * 2. Disable NginX and use Apache as your direct web server. Under this setup the Adaptive Images plugin is likely to work without any problems. * Let me know if you need anything further! * Cheers, Takis * Thread Starter [n0n7m5](https://wordpress.org/support/users/n0n7m5/) * (@n0n7m5) * [8 years ago](https://wordpress.org/support/topic/plugin-not-working-638/#post-10331579) * Hi, Takis, Thanks for the response. I turned on the CDN function, but nothing changed. What about the servers, I honestly don’t know how to work with them, so I better not touch it. - This reply was modified 8 years ago by [n0n7m5](https://wordpress.org/support/users/n0n7m5/). * Plugin Author [Takis Bouyouris](https://wordpress.org/support/users/nevma/) * (@nevma) * [8 years ago](https://wordpress.org/support/topic/plugin-not-working-638/#post-10332415) * Hello, my friend, * Well, the thing is that you do not actually have any other images in your website to check. The image in your header is in a CSS background and in this setup it missed by our plugin. But, if it were included in the HTML as a regular IMG element then you could see something like this: [https://guideforfortnite.com/wp-content/uploads/2018/05/headerfinal.jpg?resolution=320,1](https://guideforfortnite.com/wp-content/uploads/2018/05/headerfinal.jpg?resolution=320,1). * So, you could keep the Adaptive Images plugin in order to take advantage of its features on other possible images of your website or just disable it altogether. * Sorry about that! But we have come to the limit of our powers here! I will be glad to help out in any other way that I can. * Cheers, Takis Viewing 3 replies - 1 through 3 (of 3 total) The topic ‘Plugin not working’ is closed to new replies. * ![](https://ps.w.org/adaptive-images/assets/icon-256x256.png?rev=1138642) * [Adaptive Images for WordPress](https://wordpress.org/plugins/adaptive-images/) * [Frequently Asked Questions](https://wordpress.org/plugins/adaptive-images/#faq) * [Support Threads](https://wordpress.org/support/plugin/adaptive-images/) * [Active Topics](https://wordpress.org/support/plugin/adaptive-images/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/adaptive-images/unresolved/) * [Reviews](https://wordpress.org/support/plugin/adaptive-images/reviews/) ## Tags * [nginx](https://wordpress.org/support/topic-tag/nginx/) * 3 replies * 2 participants * Last reply from: [Takis Bouyouris](https://wordpress.org/support/users/nevma/) * Last activity: [8 years ago](https://wordpress.org/support/topic/plugin-not-working-638/#post-10332415) * Status: resolved