Title: Plugin not working
Last modified: October 5, 2018

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# Plugin not working

 *  Resolved [milendch](https://wordpress.org/support/users/milendch/)
 * (@milendch)
 * [7 years, 8 months ago](https://wordpress.org/support/topic/plugin-not-working-678/)
 * I am having the same problem with my website – > [http://arvind.wpengine.com/](http://arvind.wpengine.com/)/
   website is password protected use this -> demo/demo1234
    it is running theme 
   twenty fourteen, but i can’t understand why it is not working. Can you help ?

Viewing 15 replies - 1 through 15 (of 15 total)

 *  Plugin Author [Ronald Huereca](https://wordpress.org/support/users/ronalfy/)
 * (@ronalfy)
 * [7 years, 8 months ago](https://wordpress.org/support/topic/plugin-not-working-678/#post-10754421)
 * Go to Settings->Highlight and Share in the Dashboard and you’ll find the Advanced
   settings where you can enter a JS class.
 * In your case, add: `blgbox`
 *  Thread Starter [milendch](https://wordpress.org/support/users/milendch/)
 * (@milendch)
 * [7 years, 8 months ago](https://wordpress.org/support/topic/plugin-not-working-678/#post-10754437)
 * Thanks for replying so fast Ronald, but this isn’t working unfortunately [http://prntscr.com/l2ppcj](http://prntscr.com/l2ppcj)
   🙁 i’ve also tried to add class midlebox, but still not appearing..
    -  This reply was modified 7 years, 8 months ago by [milendch](https://wordpress.org/support/users/milendch/).
 *  Plugin Author [Ronald Huereca](https://wordpress.org/support/users/ronalfy/)
 * (@ronalfy)
 * [7 years, 8 months ago](https://wordpress.org/support/topic/plugin-not-working-678/#post-10754478)
 * It looks like the JavaScript isn’t running. Can you check your footer.php file
   for this?: [https://codex.wordpress.org/Function_Reference/wp_footer](https://codex.wordpress.org/Function_Reference/wp_footer)
 *  Thread Starter [milendch](https://wordpress.org/support/users/milendch/)
 * (@milendch)
 * [7 years, 8 months ago](https://wordpress.org/support/topic/plugin-not-working-678/#post-10754488)
 * Oh thank you so much. It was because of that!
    Amazing support and plugin. Will
   certainly leave you 5* 🙂
 *  Thread Starter [milendch](https://wordpress.org/support/users/milendch/)
 * (@milendch)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/plugin-not-working-678/#post-10969065)
 * Hey Ronald. I am having some troubles with the plugin again. For some reason 
   it stopped working a few days ago without changing anything.
 * Example URL -> [http://modatadev.wpengine.com/7-ideas-to-improve-the-efficency-of-weekly-sales-management/](http://modatadev.wpengine.com/7-ideas-to-improve-the-efficency-of-weekly-sales-management/)
    -  This reply was modified 7 years, 6 months ago by [milendch](https://wordpress.org/support/users/milendch/).
 *  Plugin Author [Ronald Huereca](https://wordpress.org/support/users/ronalfy/)
 * (@ronalfy)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/plugin-not-working-678/#post-10969372)
 * [@milendch](https://wordpress.org/support/users/milendch/),
 * Can you add this to an `mu-plugin` or similar?
 *     ```
       <?php
       /* Add JS IDs */
       add_filter( 'has_js_ids', 'has_override_js_ids' );
       function has_override_js_ids( $content = array() ) {
       	if ( !is_array( $content ) ) $content = array();
       	$new_arr = array( 'blog-metadata' );
       	$content = array_merge( $content, $new_arr );
       	return $content;
       }
       ```
   
 *  Thread Starter [milendch](https://wordpress.org/support/users/milendch/)
 * (@milendch)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/plugin-not-working-678/#post-10969407)
 * Hey. I have added that on mu-plugin.php, but nothing changed..
 *  Plugin Author [Ronald Huereca](https://wordpress.org/support/users/ronalfy/)
 * (@ronalfy)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/plugin-not-working-678/#post-10969433)
 * Do you have a `wp-content/mu-plugins/` directory that you placed that file into?
 *  Thread Starter [milendch](https://wordpress.org/support/users/milendch/)
 * (@milendch)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/plugin-not-working-678/#post-10969445)
 * Yes, here it is -> [http://prntscr.com/lt55oh](http://prntscr.com/lt55oh)
 *  Plugin Author [Ronald Huereca](https://wordpress.org/support/users/ronalfy/)
 * (@ronalfy)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/plugin-not-working-678/#post-10969466)
 * Okay, that looks correct. Can you try clearing your WP Engine cache?
 *  Thread Starter [milendch](https://wordpress.org/support/users/milendch/)
 * (@milendch)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/plugin-not-working-678/#post-10969471)
 * Yes, i have just done that, but it’s still not working 🙁
 *  Plugin Author [Ronald Huereca](https://wordpress.org/support/users/ronalfy/)
 * (@ronalfy)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/plugin-not-working-678/#post-10969539)
 * Can you try removing this line from your theme? It’s causing a JS error and may
   be preventing HAS from loading.
 *     ```
       $(document).ready(function(){
       		 $('[data-toggle="tooltip"]').tooltip();
       		 });
       ```
   
 *  Thread Starter [milendch](https://wordpress.org/support/users/milendch/)
 * (@milendch)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/plugin-not-working-678/#post-10969569)
 * Yes it is working now. Thank you so much again for the support. You are great!
 *  Plugin Author [Ronald Huereca](https://wordpress.org/support/users/ronalfy/)
 * (@ronalfy)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/plugin-not-working-678/#post-10969583)
 * You may want to adjust your APP ID in the settings as it doesn’t work with Faceboook
   sharing yet.
 *  Thread Starter [milendch](https://wordpress.org/support/users/milendch/)
 * (@milendch)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/plugin-not-working-678/#post-10969587)
 * Thanks for the heads up. I will check that.

Viewing 15 replies - 1 through 15 (of 15 total)

The topic ‘Plugin not working’ is closed to new replies.

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 * 15 replies
 * 2 participants
 * Last reply from: [milendch](https://wordpress.org/support/users/milendch/)
 * Last activity: [7 years, 6 months ago](https://wordpress.org/support/topic/plugin-not-working-678/#post-10969587)
 * Status: resolved