Title: Plugin not working
Last modified: November 21, 2018

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# Plugin not working

 *  Resolved [ritchslyon](https://wordpress.org/support/users/ritchslyon/)
 * (@ritchslyon)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/plugin-not-working-696/)
 * Im trying to set this up but it does not appear to be working for me either. 
   Is it possible it is not compatible with the latest version of Woo-Commerce?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-not-working-696%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [con](https://wordpress.org/support/users/conschneider/)
 * (@conschneider)
 * Engineer
 * [7 years, 4 months ago](https://wordpress.org/support/topic/plugin-not-working-696/#post-11152900)
 * Hi [@ritchslyon](https://wordpress.org/support/users/ritchslyon/)
 * Sorry for the late reply, but life has been busy. I have just updated the plugins
   after having confirmed the headers are still added correctly with WordPress 5.0.3
   and WooCommerce 3.5.4
 * Can you activate: [https://wordpress.org/plugins/wp-mail-logging/](https://wordpress.org/plugins/wp-mail-logging/),
   make a test purchase and tell me if you see the header correctly formatted: [https://cl.ly/b0bb87c8accd/Image%202019-01-31%20at%2012.51.36%20PM.png](https://cl.ly/b0bb87c8accd/Image%202019-01-31%20at%2012.51.36%20PM.png)
 *  Plugin Author [con](https://wordpress.org/support/users/conschneider/)
 * (@conschneider)
 * Engineer
 * [7 years, 4 months ago](https://wordpress.org/support/topic/plugin-not-working-696/#post-11179440)
 * Hi there,
 * I haven’t heard back from you in a while, so I’m going to mark this as resolved–
   feel free to follow up or open a new thread anytime.
 *  [asif-sk](https://wordpress.org/support/users/asif-sk/)
 * (@asif-sk)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/plugin-not-working-696/#post-11223523)
 * I am having the same issue.
    Mail log screenshot: [http://prntscr.com/mn9x6k](http://prntscr.com/mn9x6k)
 * Duplicate/ BCC emails are not sending. Using latest WP and WC versions.
 *  Plugin Author [con](https://wordpress.org/support/users/conschneider/)
 * (@conschneider)
 * Engineer
 * [7 years, 3 months ago](https://wordpress.org/support/topic/plugin-not-working-696/#post-11227417)
 * Hi [@asif-sk](https://wordpress.org/support/users/asif-sk/),
 * The plugin relies on the filter: `woocommerce_email_headers` – if your theme 
   is overwriting email templates this filter might be missing.
    Are you able to
   check for `woocommerce_email_headers`?
 * Kind regards,

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Plugin not working’ is closed to new replies.

 * ![](https://ps.w.org/wc-multiple-email-recipients/assets/icon-128x128.png?rev
   =1385772)
 * [WC Multiple Email Recipients](https://wordpress.org/plugins/wc-multiple-email-recipients/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wc-multiple-email-recipients/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wc-multiple-email-recipients/)
 * [Active Topics](https://wordpress.org/support/plugin/wc-multiple-email-recipients/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wc-multiple-email-recipients/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wc-multiple-email-recipients/reviews/)

 * 4 replies
 * 3 participants
 * Last reply from: [con](https://wordpress.org/support/users/conschneider/)
 * Last activity: [7 years, 3 months ago](https://wordpress.org/support/topic/plugin-not-working-696/#post-11227417)
 * Status: resolved