Title: Plugin not working Last modified: February 20, 2019 --- # Plugin not working * Resolved [theroom10](https://wordpress.org/support/users/theroom10/) * (@theroom10) * [7 years, 3 months ago](https://wordpress.org/support/topic/plugin-not-working-728/) * The plugin is not working. I have a field named ‘Referencia’ that have a fake ID to show into the frontend page. I have more than 1200 properties in a CPT with this field. So i need to search a certain property with this field named‘ Referencia’ but i cant. * Attached captures: Properties panel with all properties [https://gyazo.com/b43815f198c27986ac504beba25446d2](https://gyazo.com/b43815f198c27986ac504beba25446d2) Inside a property with ‘Referencia’ field fill with SI1137 [https://gyazo.com/0f17009ff877149cd2f91abf2dd24542](https://gyazo.com/0f17009ff877149cd2f91abf2dd24542) The search with string ‘SI1137’ with empty result: [https://gyazo.com/333d1b1e3f5681fa0299013794ea8d30](https://gyazo.com/333d1b1e3f5681fa0299013794ea8d30) ACF Better search Settings: [https://gyazo.com/f73a9aedeeaa77610d381344c6602580](https://gyazo.com/f73a9aedeeaa77610d381344c6602580) ACF Field Settings: [https://gyazo.com/079e370508e18e1a6f225cddf7fb2402](https://gyazo.com/079e370508e18e1a6f225cddf7fb2402) * Wordpress version: 5.0.3 ACF Better Search version: 3.1.2 ACF Pro version: 5.7.12 * I hope your answer ASAP. We love your plugin. Regards! Viewing 15 replies - 1 through 15 (of 19 total) 1 [2](https://wordpress.org/support/topic/plugin-not-working-728/page/2/?output_format=md) [→](https://wordpress.org/support/topic/plugin-not-working-728/page/2/?output_format=md) * Plugin Author [Mateusz Gbiorczyk](https://wordpress.org/support/users/mateuszgbiorczyk/) * (@mateuszgbiorczyk) * [7 years, 3 months ago](https://wordpress.org/support/topic/plugin-not-working-728/#post-11228278) * Hi [@theroom10](https://wordpress.org/support/users/theroom10/), * Can you give me database dump with posts and postmeta tables? Please delete all private data from them. * Thread Starter [theroom10](https://wordpress.org/support/users/theroom10/) * (@theroom10) * [7 years, 3 months ago](https://wordpress.org/support/topic/plugin-not-working-728/#post-11229882) * [https://wetransfer.com/downloads/172007ffafd56b68db250a7688352b7e20190221071229/9e4bdade3fb20df0c64f5d202fcb89ab20190221071229/5a2b6f?utm_campaign=WT_email_tracking&utm_content=general&utm_medium=download_button&utm_source=notify_recipient_email](https://wetransfer.com/downloads/172007ffafd56b68db250a7688352b7e20190221071229/9e4bdade3fb20df0c64f5d202fcb89ab20190221071229/5a2b6f?utm_campaign=WT_email_tracking&utm_content=general&utm_medium=download_button&utm_source=notify_recipient_email) * Thread Starter [theroom10](https://wordpress.org/support/users/theroom10/) * (@theroom10) * [7 years, 3 months ago](https://wordpress.org/support/topic/plugin-not-working-728/#post-11235384) * Hi again, * You know something about my problem? My client is a little annoyed because it’s hard for him to find properties and need a solution ASAP. * I you can’t do anything, please tell it to me and i find another solution. * Thanks again! Regards! * Plugin Author [Mateusz Gbiorczyk](https://wordpress.org/support/users/mateuszgbiorczyk/) * (@mateuszgbiorczyk) * [7 years, 3 months ago](https://wordpress.org/support/topic/plugin-not-working-728/#post-11235518) * Hi [@theroom10](https://wordpress.org/support/users/theroom10/), * Forgive for the waiting time. Understand me too – I develop my plugin in my spare time for pleasure. I am not able to be available 24/7. * Thanks for the message. I analyzed the dump of your database. You have the field value saved in the wrong way. A correctly added ACF field value in the database has 2 records. * The first one stores the value: * ``` meta_id: 10000 post_id: 100 meta_key: field_name meta_value: your-value ``` * The second one stores information about the field (meta_id has increased by 1): * ``` meta_id: 10001 post_id: 100 meta_key: _field_name meta_value: field _ ************* ``` * The above ID and meta_key are random – just an example. You are missing 2 records– we have only one entry from meta_key = “reference” and there is no second from meta_key = “_referencia”. Look at other fields, e.g. “venta”, that are correctly saved. * Thread Starter [theroom10](https://wordpress.org/support/users/theroom10/) * (@theroom10) * [7 years, 3 months ago](https://wordpress.org/support/topic/plugin-not-working-728/#post-11235604) * I think this is not true, * Here is a capture of my database: * [https://gyazo.com/a8feac986d8a242a4b1b83e76725fbf7](https://gyazo.com/a8feac986d8a242a4b1b83e76725fbf7) * Plugin Author [Mateusz Gbiorczyk](https://wordpress.org/support/users/mateuszgbiorczyk/) * (@mateuszgbiorczyk) * [7 years, 3 months ago](https://wordpress.org/support/topic/plugin-not-working-728/#post-11235671) * In my database dump I don’t have post with 15293 post_id. * This is the post you wrote about: * > [View post on imgur.com](https://imgur.com/fcJagxS) * One of resulsts (has meta_key with prefix “_”) should have meta_id bigger by 1 than the other. If this is not the case then you have an incorrect database structure – delete this field and add it again. * Thread Starter [theroom10](https://wordpress.org/support/users/theroom10/) * (@theroom10) * [7 years, 3 months ago](https://wordpress.org/support/topic/plugin-not-working-728/#post-11243795) * I deleted the field and added it again and still not working. Its posible that another fields with the same problem are interfering in the search of ‘referencia’ field? What should I do? * Thanks! * Plugin Author [Mateusz Gbiorczyk](https://wordpress.org/support/users/mateuszgbiorczyk/) * (@mateuszgbiorczyk) * [7 years, 3 months ago](https://wordpress.org/support/topic/plugin-not-working-728/#post-11245714) * Can you give me again database dump with posts and postmeta tables? Please delete all private data from them. * Thread Starter [theroom10](https://wordpress.org/support/users/theroom10/) * (@theroom10) * [7 years, 3 months ago](https://wordpress.org/support/topic/plugin-not-working-728/#post-11248502) * Here is the dump: * [https://we.tl/t-UMBH7BifVe](https://we.tl/t-UMBH7BifVe) - This reply was modified 7 years, 3 months ago by [theroom10](https://wordpress.org/support/users/theroom10/). * Plugin Author [Mateusz Gbiorczyk](https://wordpress.org/support/users/mateuszgbiorczyk/) * (@mateuszgbiorczyk) * [7 years, 3 months ago](https://wordpress.org/support/topic/plugin-not-working-728/#post-11248724) * What isID ofpost you want to find and field slug? * Thread Starter [theroom10](https://wordpress.org/support/users/theroom10/) * (@theroom10) * [7 years, 3 months ago](https://wordpress.org/support/topic/plugin-not-working-728/#post-11248770) * The name of the field is ‘referencia’. The key is: ‘field_5c739354aa751’. * I don’t understand about what ID you mean. I want the ID of any Property which I search using this custom field. * For example, if I search for ‘referencia’ = SI1122, I want the search to show that property. If I search for ‘referencia’ = SI1130, I want the search to show that property. And so on. * This field ‘referencia’ is always a unique string, so the search should only display this one property with this value of ‘referencia’. * Plugin Author [Mateusz Gbiorczyk](https://wordpress.org/support/users/mateuszgbiorczyk/) * (@mateuszgbiorczyk) * [7 years, 3 months ago](https://wordpress.org/support/topic/plugin-not-working-728/#post-11253461) * Listen to me, if I do not get information I need, I will not help you. I am asking what is ID of post you want to find by entering phrase into the search engine( and what a phrase) – just answer my question. * Please give me: – ID of post you want to find – phrase typed in search * Thread Starter [theroom10](https://wordpress.org/support/users/theroom10/) * (@theroom10) * [7 years, 3 months ago](https://wordpress.org/support/topic/plugin-not-working-728/#post-11253490) * In the dump there are 2 .sql files: – joswv_postmeta.sql (postmeta) – joswv_posts. sql (posts) But here is the complete sql dump: [https://we.tl/t-sFqQ05OpfZ](https://we.tl/t-sFqQ05OpfZ) * The ID that i want is the custom field named ‘referencia’. The info that you want is here: * – ID of post i want to find: anyone – phrase typed in search: anyone that appear in ‘referencia’ custom field. * I don want certain post. The search don’t work in any case that i do. But if you want an example here is. Example: -Post id that i want: 15085 -Phrase typed in search: SI1132 * Plugin Author [Mateusz Gbiorczyk](https://wordpress.org/support/users/mateuszgbiorczyk/) * (@mateuszgbiorczyk) * [7 years, 3 months ago](https://wordpress.org/support/topic/plugin-not-working-728/#post-11253531) * You have a bad structure for some fields: * > [View post on imgur.com](https://imgur.com/wp51YJE) * For you field we have 2 records in postmeta table – one of them (has meta_key with prefix “_”) should have meta_id bigger by 1 than the other. If this is not the case then you have an incorrect database structure – delete this field and add it again. * This is an example of correct structure for another post: * > [View post on imgur.com](https://imgur.com/WH4gIPe) * Thread Starter [theroom10](https://wordpress.org/support/users/theroom10/) * (@theroom10) * [7 years, 3 months ago](https://wordpress.org/support/topic/plugin-not-working-728/#post-11253570) * Yes I know. But I already deleted the field and I added it again. And that dump is after do this. What should I do now? Viewing 15 replies - 1 through 15 (of 19 total) 1 [2](https://wordpress.org/support/topic/plugin-not-working-728/page/2/?output_format=md) [→](https://wordpress.org/support/topic/plugin-not-working-728/page/2/?output_format=md) The topic ‘Plugin not working’ is closed to new replies. * ![](https://ps.w.org/acf-better-search/assets/icon-256x256.png?rev=2636287) * [ACF: Better Search](https://wordpress.org/plugins/acf-better-search/) * [Frequently Asked Questions](https://wordpress.org/plugins/acf-better-search/#faq) * [Support Threads](https://wordpress.org/support/plugin/acf-better-search/) * [Active Topics](https://wordpress.org/support/plugin/acf-better-search/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/acf-better-search/unresolved/) * [Reviews](https://wordpress.org/support/plugin/acf-better-search/reviews/) * 19 replies * 2 participants * Last reply from: [theroom10](https://wordpress.org/support/users/theroom10/) * Last activity: [7 years, 3 months ago](https://wordpress.org/support/topic/plugin-not-working-728/page/2/#post-11253984) * Status: resolved