Title: Plugin not working
Last modified: March 18, 2019

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# Plugin not working

 *  Resolved [frasercarly89](https://wordpress.org/support/users/frasercarly89/)
 * (@frasercarly89)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/plugin-not-working-737/)
 * Hello,
 * The Optimus plugin does not work with the new WordPress update. It says that 
   my Optimus HQ key expired on March 12th? But I already purchased it (December
   3rd – and I still have the e-mail receipt), so I don’t know what’s going on (
   I thought the purchase was supposed to last a year?!). When the plugin is activated,
   all of the images on my website look broken (only on the home page).
 * Also, when I uncheck the option to create WebP files, save, and clear all the
   caches… it still tries to deliver non-existent WebP files.
 * Best,
    Carly
    -  This topic was modified 7 years, 2 months ago by [frasercarly89](https://wordpress.org/support/users/frasercarly89/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-not-working-737%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [frasercarly89](https://wordpress.org/support/users/frasercarly89/)
 * (@frasercarly89)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/plugin-not-working-737/#post-11327631)
 * It says my key expired March 12th, even though I purchased the key on December
   3rd (I still have the confirmation e-mail with the key and date). I thought this
   was supposed to last a year? Not 3 months?
 *  Plugin Author [KeyCDN](https://wordpress.org/support/users/keycdn/)
 * (@keycdn)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/plugin-not-working-737/#post-11328123)
 * Hi Carly
 * Please see ticket where I clarified the issue.
 * Regards

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Plugin not working’ is closed to new replies.

 * ![](https://ps.w.org/optimus/assets/icon-256x256.png?rev=976959)
 * [Optimus - WordPress Image Optimizer](https://wordpress.org/plugins/optimus/)
 * [Support Threads](https://wordpress.org/support/plugin/optimus/)
 * [Active Topics](https://wordpress.org/support/plugin/optimus/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/optimus/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/optimus/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [KeyCDN](https://wordpress.org/support/users/keycdn/)
 * Last activity: [7 years, 2 months ago](https://wordpress.org/support/topic/plugin-not-working-737/#post-11328123)
 * Status: resolved