Title: Plugin Not Working
Last modified: April 4, 2019

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# Plugin Not Working

 *  [kcarnes9051](https://wordpress.org/support/users/kcarnes9051/)
 * (@kcarnes9051)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/plugin-not-working-746/)
 * I installed and enable the plugin. The watched directory folders has been defined.
   No folder is created in /wp-content/cache/adaptive-images. When I run calculate
   cache size it says zero. I’ve loaded the website in a private browser to trigger
   the creation of the directory. No luck. Can you help? I ran a debug and this 
   is what it says:
 * ✔ PHP GD library is installed.
    ✖ Image cache directory has not been created.
   But this is probably because the cache has not been accessed yet. After accessing
   your website from a mobile device the directory should be automatically created.
 * /home/kylean6/public_html/wp-content/cache => drwxr-xr-x
    ✔ Installation .htaccess
   file is setup OK. /home/kylean6/public_html/.htaccess => -rw-r–r– ❖ Adaptive 
   images settings dump: array(14) { [“resolutions”]=> array(3) { [0]=> int(1024)[
   1]=> int(640) [2]=> int(480) } [“landscape”]=> bool(true) [“hidpi”]=> bool(true)[“
   cache-directory”]=> string(21) “cache/adaptive-images” [“watched-directories”]
   => array(8) { [0]=> string(19) “wp-content/uploads ” [1]=> string(18) “wp-content/
   themes ” [2]=> string(24) “wp-content/uploads/2019 ” [3]=> string(24) “wp-content/
   uploads/2018 ” [4]=> string(24) “wp-content/uploads/2017 ” [5]=> string(24) “
   wp-content/uploads/2016 ” [6]=> string(24) “wp-content/uploads/2015 ” [7]=> string(
   23) “wp-content/uploads/2014” } [“jpeg-quality”]=> int(75) [“sharpen-images”]
   => bool(true) [“watch-cache”]=> bool(true) [“browser-cache”]=> float(180) [“cdn-
   support”]=> bool(false) [“version”]=> string(6) “0.6.65” [“sanitized”]=> bool(
   true) [“wp-content-dir”]=> string(36) “/home/kylean6/public_html/wp-content” [“
   wp-content-url”]=> string(44) “[https://kylecarnesphotography.com/wp-content&#8221](https://kylecarnesphotography.com/wp-content&#8221);}
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-not-working-746%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Author [Takis Bouyouris](https://wordpress.org/support/users/nevma/)
 * (@nevma)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/plugin-not-working-746/#post-11390744)
 * Hello, my friend,
 * I see that your images are delivered reporting NginX as the server. If you are
   using NginX as your main application server then you need to manually add (and
   perhaps modify) the bit of code that the Adaptive Images plugin instructs you
   when you save its settings. You might need some help from your server admin/host
   in order to do this correctly. Unfortunately, this is how NginX works!
 * Let me know how it goes and if I can help any further.
 * Cheers,
    Takis

Viewing 1 replies (of 1 total)

The topic ‘Plugin Not Working’ is closed to new replies.

 * ![](https://ps.w.org/adaptive-images/assets/icon-256x256.png?rev=1138642)
 * [Adaptive Images for WordPress](https://wordpress.org/plugins/adaptive-images/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/adaptive-images/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/adaptive-images/)
 * [Active Topics](https://wordpress.org/support/plugin/adaptive-images/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/adaptive-images/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/adaptive-images/reviews/)

## Tags

 * [nginx](https://wordpress.org/support/topic-tag/nginx/)

 * 1 reply
 * 2 participants
 * Last reply from: [Takis Bouyouris](https://wordpress.org/support/users/nevma/)
 * Last activity: [7 years, 2 months ago](https://wordpress.org/support/topic/plugin-not-working-746/#post-11390744)
 * Status: not resolved