Title: Plugin not working
Last modified: June 2, 2019

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# Plugin not working

 *  Resolved [Nick](https://wordpress.org/support/users/sarrasn/)
 * (@sarrasn)
 * [7 years ago](https://wordpress.org/support/topic/plugin-not-working-764/)
 * Hi,
    I just install your plugin with the correct tracking number of my site, 
   I’ve check in the code correctly appears in the pages with your plugin (and yes),
   I’ve test to be of different pages of my site with a non logged admin access 
   on Firefox (I am logged on my site with Chrome), and I keep getting 0 visits.
   So it seems that the tracking doesn’t work. Thanks for you help
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-not-working-764%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [Jeff Starr](https://wordpress.org/support/users/specialk/)
 * (@specialk)
 * [7 years ago](https://wordpress.org/support/topic/plugin-not-working-764/#post-11597732)
 * Hi Nick, it sounds like the issue could be related to your Google account, or
   possibly a plugin or theme. The GA Google Analytics plugin only adds the GA tracking
   code to your pages and that’s pretty much it. So if you check the page source
   and see the correct tracking code, the plugin has accomplished its mission. Everything
   else from there is up to Google, crawling, collecting data, displaying in your
   account, and so forth.
 *  Thread Starter [Nick](https://wordpress.org/support/users/sarrasn/)
 * (@sarrasn)
 * [7 years ago](https://wordpress.org/support/topic/plugin-not-working-764/#post-11597740)
 * Thanks for your answer Jeff.
    I really didn’t touch anything on my site (I am
   on vacation) and the reporting suddenly stops to work. I search for any breakdown
   in GA service and find nothing. And now, few hours after the reporting stops,
   it just come back (and I didn’t touch anything more)… It is really strange… Do
   you have any idea why this happens?
 *  Plugin Author [Jeff Starr](https://wordpress.org/support/users/specialk/)
 * (@specialk)
 * [7 years ago](https://wordpress.org/support/topic/plugin-not-working-764/#post-11597744)
 * That’s good to hear. Not sure why Google might exhibit erratic behavior. Hopefully
   everything is okay now? You may want to ask about it in the Google support forums,
   hopefully someone can help with any account-specific questions.
 *  Thread Starter [Nick](https://wordpress.org/support/users/sarrasn/)
 * (@sarrasn)
 * [7 years ago](https://wordpress.org/support/topic/plugin-not-working-764/#post-11597746)
 * Thanks Jeff for your incredible responsiveness.
 *  Plugin Author [Jeff Starr](https://wordpress.org/support/users/specialk/)
 * (@specialk)
 * [7 years ago](https://wordpress.org/support/topic/plugin-not-working-764/#post-11597752)
 * Anytime Nick, glad to help.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Plugin not working’ is closed to new replies.

 * ![](https://ps.w.org/ga-google-analytics/assets/icon-256x256.png?rev=2053004)
 * [GA Google Analytics – Connect Google Analytics to WordPress](https://wordpress.org/plugins/ga-google-analytics/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/ga-google-analytics/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/ga-google-analytics/)
 * [Active Topics](https://wordpress.org/support/plugin/ga-google-analytics/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/ga-google-analytics/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/ga-google-analytics/reviews/)

 * 5 replies
 * 2 participants
 * Last reply from: [Jeff Starr](https://wordpress.org/support/users/specialk/)
 * Last activity: [7 years ago](https://wordpress.org/support/topic/plugin-not-working-764/#post-11597752)
 * Status: resolved