Title: Plugin Not Working
Last modified: September 9, 2019

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# Plugin Not Working

 *  Resolved [mountmckinney](https://wordpress.org/support/users/mountmckinney/)
 * (@mountmckinney)
 * [6 years, 9 months ago](https://wordpress.org/support/topic/plugin-not-working-790/)
 * Hi, we’ve installed your plugin on many installs and never had an issue but we
   just installed it on a new site and the options on the classic editor aren’t 
   changing. We installed it on Friday and today I cleared the server object cache,
   the site cache, and the browser cache (as well as trying other browsers) and 
   I can’t figure out why it’s not loading your plugin options on the post. We checked
   other sites that we have your plugin on and they’re fine. I also tried only having
   your plugin and the classic editor installed and still wouldn’t load.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-not-working-790%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Thread Starter [mountmckinney](https://wordpress.org/support/users/mountmckinney/)
 * (@mountmckinney)
 * [6 years, 8 months ago](https://wordpress.org/support/topic/plugin-not-working-790/#post-11931294)
 * Ended up being a user profile issue

Viewing 1 replies (of 1 total)

The topic ‘Plugin Not Working’ is closed to new replies.

 * ![](https://ps.w.org/tinymce-advanced/assets/icon-256x256.png?rev=971511)
 * [Advanced Editor Tools](https://wordpress.org/plugins/tinymce-advanced/)
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 * 1 reply
 * 1 participant
 * Last reply from: [mountmckinney](https://wordpress.org/support/users/mountmckinney/)
 * Last activity: [6 years, 8 months ago](https://wordpress.org/support/topic/plugin-not-working-790/#post-11931294)
 * Status: resolved