Title: Plugin not working
Last modified: September 23, 2019

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# Plugin not working

 *  Resolved [vikasbobi](https://wordpress.org/support/users/vikasbobi/)
 * (@vikasbobi)
 * [6 years, 8 months ago](https://wordpress.org/support/topic/plugin-not-working-794/)
 * Good evening, how are you?
    I have a problem the WP Image Zoom plugin was working
   perfectly but today found that its not working at all, no error nothing. Just
   remember updated wordpress few days back. Waiting for ur reply, Thanks
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-not-working-794%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [SilkyPress](https://wordpress.org/support/users/diana_burduja/)
 * (@diana_burduja)
 * [6 years, 8 months ago](https://wordpress.org/support/topic/plugin-not-working-794/#post-11960537)
 * Simply uploading a larger image will solve the issue. By larger I don’t mean 
   a higher resolution, but an image with a bigger height and width.
 * Currently you’re using a 200 x 200 px image. Try an image about 800px or 1000px
   wide.
 *  Thread Starter [vikasbobi](https://wordpress.org/support/users/vikasbobi/)
 * (@vikasbobi)
 * [6 years, 8 months ago](https://wordpress.org/support/topic/plugin-not-working-794/#post-11960852)
 * Hi Diana,
    Thanks for ur fast reply, actually everything was ok till started 
   optimization. The image size is 400×400 px not 200x 200px. I want to use plugin
   but can’t prepare all images again + as u understand image optimization is also
   necessary. Very sad that I have to choose between plugin & optimization.
 * Thanks again
 *  Plugin Author [SilkyPress](https://wordpress.org/support/users/diana_burduja/)
 * (@diana_burduja)
 * [6 years, 8 months ago](https://wordpress.org/support/topic/plugin-not-working-794/#post-11960936)
 * Yes, you’re right, the image is 400x400px, not 200x200px, my mistake.
 * But you still need a bigger image. The zoom plugin doesn’t actually add pixels
   to your images in order to show the zoom lens. It uses the biggest version of
   your image inside the zoom lens.
 * Uploading a bigger image doesn’t interfere with the website optimization. In 
   WordPress core there is a technique called [responsive images](https://make.wordpress.org/core/2015/11/10/responsive-images-in-wordpress-4-4/)
   that loads a smaller version of the image. You also load the images only from
   the visible part of the screen with the [lazy load](https://wordpress.org/plugins/rocket-lazy-load/)
   functionality. Using only small images is an overkill that doesn’t help at all
   with website optimization.
 *  Thread Starter [vikasbobi](https://wordpress.org/support/users/vikasbobi/)
 * (@vikasbobi)
 * [6 years, 8 months ago](https://wordpress.org/support/topic/plugin-not-working-794/#post-11961118)
 * Ok Diana,
    Let me change few images to test. I’ll let u know this trick worked
   or not? Thanks again

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Plugin not working’ is closed to new replies.

 * ![](https://ps.w.org/wp-image-zoooom/assets/icon-128x128.png?rev=1166982)
 * [WP Image Zoom](https://wordpress.org/plugins/wp-image-zoooom/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-image-zoooom/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-image-zoooom/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-image-zoooom/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-image-zoooom/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-image-zoooom/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [vikasbobi](https://wordpress.org/support/users/vikasbobi/)
 * Last activity: [6 years, 8 months ago](https://wordpress.org/support/topic/plugin-not-working-794/#post-11961118)
 * Status: resolved