Title: plugin not working
Last modified: January 12, 2020

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# plugin not working

 *  [osvaldogold](https://wordpress.org/support/users/osvaldogold/)
 * (@osvaldogold)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/plugin-not-working-824/)
 * I can’t get the plugin to work. I have:
    Wordpress WordPress 5.3.2 Country and
   Phone field 2.1.6 Contact Form 7 5.1.6
 * I create a form and I have the following code:
    <label> Country* [countrytext
   country] </label> <label> Mobile phone number* [phonetext* mobilephone] </label
   >
 * and I get the same thing as if I would use text and tel. I don’t get any error
   messages and it accepts the tags. But it doesn’t work.
 * Can someone give me any pointers? Thanks!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-not-working-824%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Thread Starter [osvaldogold](https://wordpress.org/support/users/osvaldogold/)
 * (@osvaldogold)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/plugin-not-working-824/#post-12346098)
 * Can someone give me any pointers? Obviously the plugin is working for everyone
   else. What should I look at? Thanks.
 *  [joeklein](https://wordpress.org/support/users/joeklein/)
 * (@joeklein)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/plugin-not-working-824/#post-12347637)
 * [@osvaldogold](https://wordpress.org/support/users/osvaldogold/)
 * You could try placing the label in a <div>
 * This is how it is formatted on one of my sites <div>[countrytext* your-country
   class:required “*Country:”]</div>
    <div>[phonetext* your-phone class:required
   placeholder “*Mobile:”]</div>
 * Although the way you have it formatted should work so maybe also check your server
   PHP memory variables and raise it to 256mb.
 * Good luck!
 *  Thread Starter [osvaldogold](https://wordpress.org/support/users/osvaldogold/)
 * (@osvaldogold)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/plugin-not-working-824/#post-12419856)
 * Thank you [@joeklein](https://wordpress.org/support/users/joeklein/). It didn’t
   work either. It looks like I have something in the CSS that is overriding this.
   I don’t know enough to edit the CSS so I guess I’ll live without this plugin 
   for now. Thank you for taking the time to suggest something.
 *  [joeklein](https://wordpress.org/support/users/joeklein/)
 * (@joeklein)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/plugin-not-working-824/#post-12421082)
 * Could you post a copy of the form code you placed in CF7 (the one you are trying
   to add the country code to)?
 * Also please verify if your hosting allows to change the PHP Memory in the config.
   php file to
    `define('WP_MEMORY_LIMIT', '256M');`
 * You could read more about it at this link [https://premium.wpmudev.org/blog/increase-memory-limit/](https://premium.wpmudev.org/blog/increase-memory-limit/)
 * You may also want to verify that your SSL to the site is working properly.
 * Good luck

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘plugin not working’ is closed to new replies.

 * ![](https://ps.w.org/country-phone-field-contact-form-7/assets/icon-256x256.png?
   rev=2064274)
 * [Country & Phone Field Contact Form 7](https://wordpress.org/plugins/country-phone-field-contact-form-7/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/country-phone-field-contact-form-7/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/country-phone-field-contact-form-7/)
 * [Active Topics](https://wordpress.org/support/plugin/country-phone-field-contact-form-7/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/country-phone-field-contact-form-7/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/country-phone-field-contact-form-7/reviews/)

## Tags

 * [plugin not working](https://wordpress.org/support/topic-tag/plugin-not-working/)

 * 4 replies
 * 2 participants
 * Last reply from: [joeklein](https://wordpress.org/support/users/joeklein/)
 * Last activity: [6 years, 3 months ago](https://wordpress.org/support/topic/plugin-not-working-824/#post-12421082)
 * Status: not resolved