Title: Plugin not working
Last modified: July 28, 2020

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# Plugin not working

 *  Resolved [shauninza](https://wordpress.org/support/users/shauninza/)
 * (@shauninza)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/plugin-not-working-913/)
 * When our customer used to check out, it would show the different shipping option
   for their area, now it just shows calculate shipping?
 * Customers don’t see that so now we get customers paying for items without shipping,
   so you always need to send them a separate invoice invoice for shipping.
 * Don’t waste your time with this one, rather look at solutions Fastway has or 
   even Pargo.
 * I’ve been a customer with The Courier Guy for years, just because of this problem,
   I will now be changing my courier company to someone that has a proper working
   Woocommerce plugin for delivery in South Africa.

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [talenttcg](https://wordpress.org/support/users/talenttcg/)
 * (@talenttcg)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/plugin-not-working-913/#post-13186138)
 * Hi [@shauninza](https://wordpress.org/support/users/shauninza/),
 * Kindly try version 4.2.1? This is now resolved (4.2.0 was a major update).
    If
   this is still not working, would you be able to share staging login details directly
   with us at [talent@thecourierguy.co.za](https://wordpress.org/support/topic/plugin-not-working-913/talent@thecourierguy.co.za?output_format=md)?
 * A version of 4.1.x is available [here](https://downloads.wordpress.org/plugin/the-courier-guy.4.1.0.zip)
   for your production site should the above not currently be compatible in the 
   meantime.
    -  This reply was modified 5 years, 10 months ago by [talenttcg](https://wordpress.org/support/users/talenttcg/).
    -  This reply was modified 5 years, 10 months ago by [talenttcg](https://wordpress.org/support/users/talenttcg/).
 *  Thread Starter [shauninza](https://wordpress.org/support/users/shauninza/)
 * (@shauninza)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/plugin-not-working-913/#post-13189480)
 * Hi Talent
 * So far everything looks like it is working again.
 * Please make sure before you guys do any updates to the plugin, that it works 
   as it should.
 * For small businesses, we lose a lot of money and even customers when our online
   shops don’t works as it should.
 * Thank you, for your help.
 * Regards,
    Shaun
 *  Plugin Author [talenttcg](https://wordpress.org/support/users/talenttcg/)
 * (@talenttcg)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/plugin-not-working-913/#post-13189736)
 * Hi [@shauninza](https://wordpress.org/support/users/shauninza/)
 * Thank you for your response. We do test the plugin before release. Most issues
   are due to the fact that people use different themes, custom code and plugins.
 * We apologize for any inconveniences.
 *  Thread Starter [shauninza](https://wordpress.org/support/users/shauninza/)
 * (@shauninza)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/plugin-not-working-913/#post-13189772)
 * Thank you Talent
 * I understand the complexity to the plugin, and I know that it can be different
   for every user depending on so many different factors.
 * Thank you for your help.
 * Regards,
    Shaun
 *  Plugin Author [talenttcg](https://wordpress.org/support/users/talenttcg/)
 * (@talenttcg)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/plugin-not-working-913/#post-13190422)
 * [@shauninza](https://wordpress.org/support/users/shauninza/) please note that
   we have added version tags and a changelog to make it easier to assess the potential
   impact of new features going forward and to allow for easy rollbacks if needed.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Plugin not working’ is closed to new replies.

 * ![](https://ps.w.org/the-courier-guy/assets/icon-256x256.png?rev=2170879)
 * [The Courier Guy Shipping for WooCommerce](https://wordpress.org/plugins/the-courier-guy/)
 * [Support Threads](https://wordpress.org/support/plugin/the-courier-guy/)
 * [Active Topics](https://wordpress.org/support/plugin/the-courier-guy/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/the-courier-guy/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/the-courier-guy/reviews/)

## Tags

 * [doesn't work](https://wordpress.org/support/topic-tag/doesnt-work/)

 * 5 replies
 * 2 participants
 * Last reply from: [talenttcg](https://wordpress.org/support/users/talenttcg/)
 * Last activity: [5 years, 10 months ago](https://wordpress.org/support/topic/plugin-not-working-913/#post-13190422)
 * Status: resolved