Title: Plugin not working
Last modified: August 5, 2020

---

# Plugin not working

 *  Resolved [sguha007](https://wordpress.org/support/users/sguha007/)
 * (@sguha007)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/plugin-not-working-916/)
 * Hetllo,
 * I have installed the plugin. But after installed when I go to checkout page no
   shipping rates are showring. I have enabled the debug and in logv it is showing
 * DEBUG Sender response: {“headers”:[],”body”:””,”response”:{“code”:false,”message”:
   false},”cookies”:[],”http_response”:null}
 * Can you please advise me how to solve this issue

Viewing 9 replies - 1 through 9 (of 9 total)

 *  Plugin Support [Marta Borówka](https://wordpress.org/support/users/martapaw/)
 * (@martapaw)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/plugin-not-working-916/#post-13212007)
 * Hello [@sguha007](https://wordpress.org/support/users/sguha007/),
 * Please enable Debug Mode in the FedEx plugin settings: [http://wpdesk.me/mp/fy0lq.png](http://wpdesk.me/mp/fy0lq.png),
   go to the Checkout page and copy-paste here information from request and response:
   [http://wpdesk.me/mp/157y0.png](http://wpdesk.me/mp/157y0.png)
 * Best regards,
    Marta
 *  Thread Starter [sguha007](https://wordpress.org/support/users/sguha007/)
 * (@sguha007)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/plugin-not-working-916/#post-13212112)
 * Hello,
 * Yes I have enabled but nothing is showing in checkout page as per your screenshot.
 *  Thread Starter [sguha007](https://wordpress.org/support/users/sguha007/)
 * (@sguha007)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/plugin-not-working-916/#post-13212265)
 * Hello,
 * Here is the request
 * <?xml version=”1.0″ encoding=”UTF-8″?>
    <SOAP-ENV:Envelope xmlns:SOAP-ENV=”[http://schemas.xmlsoap.org/soap/envelope/&#8221](http://schemas.xmlsoap.org/soap/envelope/&#8221);
   xmlns:ns1=”[http://fedex.com/ws/rate/v24″&gt](http://fedex.com/ws/rate/v24″&gt);
   <SOAP-ENV:Body> <ns1:RateRequest> <ns1:WebAuthenticationDetail> <ns1:UserCredential
   > <ns1:Key>PAhdtS4EdgtUqrYO</ns1:Key> <ns1:Password>VE6q4zSL2pf3fdFk15GWur4yh
   </ns1:Password> </ns1:UserCredential> </ns1:WebAuthenticationDetail> <ns1:ClientDetail
   > <ns1:AccountNumber>431487543</ns1:AccountNumber> <ns1:MeterNumber>101979877
   </ns1:MeterNumber> </ns1:ClientDetail> <ns1:TransactionDetail> <ns1:CustomerTransactionId
   >Flexible Shipping FedEx</ns1:CustomerTransactionId> </ns1:TransactionDetail>
   <ns1:Version> <ns1:ServiceId>crs</ns1:ServiceId> <ns1:Major>24</ns1:Major> <ns1:
   Intermediate>0</ns1:Intermediate> <ns1:Minor>0</ns1:Minor> </ns1:Version> <ns1:
   ReturnTransitAndCommit>true</ns1:ReturnTransitAndCommit> <ns1:RequestedShipment
   > <ns1:ShipTimestamp>2020-08-05T10:26:57+00:00</ns1:ShipTimestamp> <ns1:DropoffType
   >REGULAR_PICKUP</ns1:DropoffType> <ns1:PackagingType>YOUR_PACKAGING</ns1:PackagingType
   > <ns1:Shipper> <ns1:Address> <ns1:StreetLines>100 Chatham Terrace</ns1:StreetLines
   > <ns1:StreetLines/> <ns1:City>Bridgeport</ns1:City> <ns1:StateOrProvinceCode
   >CT</ns1:StateOrProvinceCode> <ns1:PostalCode>06606</ns1:PostalCode> <ns1:CountryCode
   >US</ns1:CountryCode> </ns1:Address> </ns1:Shipper> <ns1:Recipient> <ns1:Address
   > <ns1:StreetLines/> <ns1:StreetLines/> <ns1:City>California</ns1:City> <ns1:
   StateOrProvinceCode>CA</ns1:StateOrProvinceCode> <ns1:PostalCode>90001</ns1:PostalCode
   > <ns1:CountryCode>US</ns1:CountryCode> <ns1:Residential>false</ns1:Residential
   > </ns1:Address> </ns1:Recipient> <ns1:ShippingChargesPayment> <ns1:PaymentType
   >SENDER</ns1:PaymentType> </ns1:ShippingChargesPayment> <ns1:RateRequestTypes
   >LIST</ns1:RateRequestTypes> <ns1:PackageCount>1</ns1:PackageCount> <ns1:RequestedPackageLineItems
   > <ns1:SequenceNumber>1</ns1:SequenceNumber> <ns1:GroupPackageCount>1</ns1:GroupPackageCount
   > <ns1:Weight> <ns1:Units>LB</ns1:Units> <ns1:Value>126</ns1:Value> </ns1:Weight
   > </ns1:RequestedPackageLineItems> </ns1:RequestedShipment> </ns1:RateRequest
   > </SOAP-ENV:Body> </SOAP-ENV:Envelope>
 * ==========================
 * Here is the response
 * <?xml version=”1.0″?>
    <SOAP-ENV:Envelope xmlns:SOAP-ENV=”[http://schemas.xmlsoap.org/soap/envelope/”&gt](http://schemas.xmlsoap.org/soap/envelope/”&gt);
   <SOAP-ENV:Header/> <SOAP-ENV:Body> <RateReply xmlns=”[http://fedex.com/ws/rate/v24″&gt](http://fedex.com/ws/rate/v24″&gt);
   <HighestSeverity>WARNING</HighestSeverity> <Notifications> <Severity>WARNING</
   Severity> <Source>crs</Source> `872` <Message>Rating is temporarily unavailable
   for one or more services: FIRST_OVERNIGHT; PRIORITY_OVERNIGHT; STANDARD_OVERNIGHT;
   FEDEX_2_DAY_AM; FEDEX_2_DAY; FEDEX_EXPRESS_SAVER; ; ; ; ; . Please try again 
   later. </Message> <LocalizedMessage>Rating is temporarily unavailable for one
   or more services: FIRST_OVERNIGHT; PRIORITY_OVERNIGHT; STANDARD_OVERNIGHT; FEDEX_2_DAY_AM;
   FEDEX_2_DAY; FEDEX_EXPRESS_SAVER; ; ; ; ; . Please try again later. </LocalizedMessage
   > <MessageParameters> <Id>SERVICE_TYPE_1</Id> <Value>FIRST_OVERNIGHT</Value> 
   </MessageParameters> <MessageParameters> <Id>SERVICE_TYPE_2</Id> <Value>PRIORITY_OVERNIGHT
   </Value> </MessageParameters> <MessageParameters> <Id>SERVICE_TYPE_3</Id> <Value
   >STANDARD_OVERNIGHT</Value> </MessageParameters> <MessageParameters> <Id>SERVICE_TYPE_4
   </Id> <Value>FEDEX_2_DAY_AM</Value> </MessageParameters> <MessageParameters> 
   <Id>SERVICE_TYPE_5</Id> <Value>FEDEX_2_DAY</Value> </MessageParameters> <MessageParameters
   > <Id>SERVICE_TYPE_6</Id> <Value>FEDEX_EXPRESS_SAVER</Value> </MessageParameters
   > </Notifications> <TransactionDetail> <CustomerTransactionId>Flexible Shipping
   FedEx</CustomerTransactionId> </TransactionDetail> <Version> <ServiceId>crs</
   ServiceId> <Major>24</Major> <Intermediate>0</Intermediate> <Minor>0</Minor> 
   </Version> <RateReplyDetails> <ServiceType>FEDEX_GROUND</ServiceType> <ServiceDescription
   > <ServiceType>FEDEX_GROUND</ServiceType> `92` <Description>FedEx Ground</Description
   > <AstraDescription>FXG</AstraDescription> </ServiceDescription> <PackagingType
   >YOUR_PACKAGING</PackagingType> <DeliveryDayOfWeek>TUE</DeliveryDayOfWeek> <DeliveryTimestamp
   >2020-08-11T23:59:00</DeliveryTimestamp> <CommitDetails> <ServiceType>FEDEX_GROUND
   </ServiceType> <ServiceDescription> <ServiceType>FEDEX_GROUND</ServiceType> `
   92` <Description>FedEx Ground</Description> <AstraDescription>FXG</AstraDescription
   > </ServiceDescription> <DerivedOriginDetail> <CountryCode>US</CountryCode> <
   StateOrProvinceCode>CT</StateOrProvinceCode> <PostalCode>06606</PostalCode> <
   LocationNumber>68</LocationNumber> </DerivedOriginDetail> <DerivedDestinationDetail
   > <CountryCode>US</CountryCode> <StateOrProvinceCode>CA</StateOrProvinceCode>
   <PostalCode>90001</PostalCode> <LocationNumber>905</LocationNumber> <AirportId
   >LAX</AirportId> </DerivedDestinationDetail> <CommitTimestamp>2020-08-11T23:59:
   00</CommitTimestamp> <DayOfWeek>TUE</DayOfWeek> <TransitTime>FOUR_DAYS</TransitTime
   > <BrokerToDestinationDays>0</BrokerToDestinationDays> <CommitMessages> <Severity
   >NOTE</Severity> <Source>vacs</Source> `2036` <Message>Time 23:59 = End of Day.
   </Message> </CommitMessages> </CommitDetails> <DestinationAirportId>LAX</DestinationAirportId
   > <IneligibleForMoneyBackGuarantee>false</IneligibleForMoneyBackGuarantee> <TransitTime
   >FOUR_DAYS</TransitTime> <SignatureOption>SERVICE_DEFAULT</SignatureOption> <
   ActualRateType>PAYOR_ACCOUNT_PACKAGE</ActualRateType> <RatedShipmentDetails> 
   <ShipmentRateDetail> <RateType>PAYOR_ACCOUNT_PACKAGE</RateType> <RateZone>8</
   RateZone> <RatedWeightMethod>ACTUAL</RatedWeightMethod> <DimDivisor>0</DimDivisor
   > <FuelSurchargePercent>0.0</FuelSurchargePercent> <TotalBillingWeight> <Units
   >LB</Units> <Value>126.0</Value> </TotalBillingWeight> <TotalBaseCharge> <Currency
   >USD</Currency> <Amount>174.64</Amount> </TotalBaseCharge> <TotalFreightDiscounts
   > <Currency>USD</Currency> <Amount>0.0</Amount> </TotalFreightDiscounts> <TotalNetFreight
   > <Currency>USD</Currency> <Amount>174.64</Amount> </TotalNetFreight> <TotalSurcharges
   > <Currency>USD</Currency> <Amount>24.0</Amount> </TotalSurcharges> <TotalNetFedExCharge
   > <Currency>USD</Currency> <Amount>198.64</Amount> </TotalNetFedExCharge> <TotalTaxes
   > <Currency>USD</Currency> <Amount>0.0</Amount> </TotalTaxes> <TotalNetCharge
   > <Currency>USD</Currency> <Amount>198.64</Amount> </TotalNetCharge> <TotalRebates
   > <Currency>USD</Currency> <Amount>0.0</Amount> </TotalRebates> <TotalDutiesAndTaxes
   > <Currency>USD</Currency> <Amount>0.0</Amount> </TotalDutiesAndTaxes> <TotalAncillaryFeesAndTaxes
   > <Currency>USD</Currency> <Amount>0.0</Amount> </TotalAncillaryFeesAndTaxes>
   <TotalDutiesTaxesAndFees> <Currency>USD</Currency> <Amount>0.0</Amount> </TotalDutiesTaxesAndFees
   > <TotalNetChargeWithDutiesAndTaxes> <Currency>USD</Currency> <Amount>198.64</
   Amount> </TotalNetChargeWithDutiesAndTaxes> <Surcharges> <SurchargeType>ADDITIONAL_HANDLING
   </SurchargeType> <Level>PACKAGE</Level> <Description>Additional handling surcharge–
   weight</Description> <Amount> <Currency>USD</Currency> <Amount>24.0</Amount> 
   </Amount> </Surcharges> <Surcharges> <SurchargeType>FUEL</SurchargeType> <Level
   >PACKAGE</Level> <Description>FedEx Ground Fuel</Description> <Amount> <Currency
   >USD</Currency> <Amount>0.0</Amount> </Amount> </Surcharges> </ShipmentRateDetail
   > <RatedPackages> <GroupNumber>0</GroupNumber> <PackageRateDetail> <RateType>
   PAYOR_ACCOUNT_PACKAGE</RateType> <RatedWeightMethod>ACTUAL</RatedWeightMethod
   > <BillingWeight> <Units>LB</Units> <Value>126.0</Value> </BillingWeight> <BaseCharge
   > <Currency>USD</Currency> <Amount>174.64</Amount> </BaseCharge> <TotalFreightDiscounts
   > <Currency>USD</Currency> <Amount>0.0</Amount> </TotalFreightDiscounts> <NetFreight
   > <Currency>USD</Currency> <Amount>174.64</Amount> </NetFreight> <TotalSurcharges
   > <Currency>USD</Currency> <Amount>24.0</Amount> </TotalSurcharges> <NetFedExCharge
   > <Currency>USD</Currency> <Amount>198.64</Amount> </NetFedExCharge> <TotalTaxes
   > <Currency>USD</Currency> <Amount>0.0</Amount> </TotalTaxes> <NetCharge> <Currency
   >USD</Currency> <Amount>198.64</Amount> </NetCharge> <TotalRebates> <Currency
   >USD</Currency> <Amount>0.0</Amount> </TotalRebates> <Surcharges> <SurchargeType
   >ADDITIONAL_HANDLING</SurchargeType> <Level>PACKAGE</Level> <Description>Additional
   handling surcharge – weight</Description> <Amount> <Currency>USD</Currency> <
   Amount>24.0</Amount> </Amount> </Surcharges> <Surcharges> <SurchargeType>FUEL
   </SurchargeType> <Level>PACKAGE</Level> <Description>FedEx Ground Fuel</Description
   > <Amount> <Currency>USD</Currency> <Amount>0.0</Amount> </Amount> </Surcharges
   > </PackageRateDetail> </RatedPackages> </RatedShipmentDetails> <RatedShipmentDetails
   > <ShipmentRateDetail> <RateType>PAYOR_LIST_PACKAGE</RateType> <RateZone>8</RateZone
   > <RatedWeightMethod>ACTUAL</RatedWeightMethod> <DimDivisor>0</DimDivisor> <FuelSurchargePercent
   >5.75</FuelSurchargePercent> <TotalBillingWeight> <Units>LB</Units> <Value>126.0
   </Value> </TotalBillingWeight> <TotalBaseCharge> <Currency>USD</Currency> <Amount
   >109.86</Amount> </TotalBaseCharge> <TotalFreightDiscounts> <Currency>USD</Currency
   > <Amount>0.0</Amount> </TotalFreightDiscounts> <TotalNetFreight> <Currency>USD
   </Currency> <Amount>109.86</Amount> </TotalNetFreight> <TotalSurcharges> <Currency
   >USD</Currency> <Amount>31.7</Amount> </TotalSurcharges> <TotalNetFedExCharge
   > <Currency>USD</Currency> <Amount>141.56</Amount> </TotalNetFedExCharge> <TotalTaxes
   > <Currency>USD</Currency> <Amount>0.0</Amount> </TotalTaxes> <TotalNetCharge
   > <Currency>USD</Currency> <Amount>141.56</Amount> </TotalNetCharge> <TotalRebates
   > <Currency>USD</Currency> <Amount>0.0</Amount> </TotalRebates> <TotalDutiesAndTaxes
   > <Currency>USD</Currency> <Amount>0.0</Amount> </TotalDutiesAndTaxes> <TotalAncillaryFeesAndTaxes
   > <Currency>USD</Currency> <Amount>0.0</Amount> </TotalAncillaryFeesAndTaxes>
   <TotalDutiesTaxesAndFees> <Currency>USD</Currency> <Amount>0.0</Amount> </TotalDutiesTaxesAndFees
   > <TotalNetChargeWithDutiesAndTaxes> <Currency>USD</Currency> <Amount>141.56</
   Amount> </TotalNetChargeWithDutiesAndTaxes> <Surcharges> <SurchargeType>ADDITIONAL_HANDLING
   </SurchargeType> <Level>PACKAGE</Level> <Description>Additional handling surcharge–
   weight</Description> <Amount> <Currency>USD</Currency> <Amount>24.0</Amount> 
   </Amount> </Surcharges> <Surcharges> <SurchargeType>FUEL</SurchargeType> <Level
   >PACKAGE</Level> <Description>FedEx Ground Fuel</Description> <Amount> <Currency
   >USD</Currency> <Amount>7.7</Amount> </Amount> </Surcharges> </ShipmentRateDetail
   > <RatedPackages> <GroupNumber>0</GroupNumber> <PackageRateDetail> <RateType>
   PAYOR_LIST_PACKAGE</RateType> <RatedWeightMethod>ACTUAL</RatedWeightMethod> <
   BillingWeight> <Units>LB</Units> <Value>126.0</Value> </BillingWeight> <BaseCharge
   > <Currency>USD</Currency> <Amount>109.86</Amount> </BaseCharge> <TotalFreightDiscounts
   > <Currency>USD</Currency> <Amount>0.0</Amount> </TotalFreightDiscounts> <NetFreight
   > <Currency>USD</Currency> <Amount>109.86</Amount> </NetFreight> <TotalSurcharges
   > <Currency>USD</Currency> <Amount>31.7</Amount> </TotalSurcharges> <NetFedExCharge
   > <Currency>USD</Currency> <Amount>141.56</Amount> </NetFedExCharge> <TotalTaxes
   > <Currency>USD</Currency> <Amount>0.0</Amount> </TotalTaxes> <NetCharge> <Currency
   >USD</Currency> <Amount>141.56</Amount> </NetCharge> <TotalRebates> <Currency
   >USD</Currency> <Amount>0.0</Amount> </TotalRebates> <Surcharges> <SurchargeType
   >ADDITIONAL_HANDLING</SurchargeType> <Level>PACKAGE</Level> <Description>Additional
   handling surcharge – weight</Description> <Amount> <Currency>USD</Currency> <
   Amount>24.0</Amount> </Amount> </Surcharges> <Surcharges> <SurchargeType>FUEL
   </SurchargeType> <Level>PACKAGE</Level> <Description>FedEx Ground Fuel</Description
   > <Amount> <Currency>USD</Currency> <Amount>7.7</Amount> </Amount> </Surcharges
   > </PackageRateDetail> </RatedPackages> </RatedShipmentDetails> </RateReplyDetails
   > </RateReply> </SOAP-ENV:Body> </SOAP-ENV:Envelope>
 *  Plugin Support [Marta Borówka](https://wordpress.org/support/users/martapaw/)
 * (@martapaw)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/plugin-not-working-916/#post-13212391)
 * [@sguha007](https://wordpress.org/support/users/sguha007/),
 * Could you please provide the whole recipient address in the Checkout page?
 * Now, there is only a city, state and postal code.
 *     ```
       <ns1:Recipient>
       <ns1:Address>
       <ns1:StreetLines/>
       <ns1:StreetLines/>
       <ns1:City>California</ns1:City>
       <ns1:StateOrProvinceCode>CA</ns1:StateOrProvinceCode>
       <ns1:PostalCode>90001</ns1:PostalCode>
       <ns1:CountryCode>US</ns1:CountryCode>
       ```
   
 * Best regards,
    Marta
    -  This reply was modified 5 years, 10 months ago by [Marta Borówka](https://wordpress.org/support/users/martapaw/).
 *  Thread Starter [sguha007](https://wordpress.org/support/users/sguha007/)
 * (@sguha007)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/plugin-not-working-916/#post-13212408)
 * Hello,
 * Same errorv showing
 * <?xml version=”1.0″ encoding=”UTF-8″?>
    <SOAP-ENV:Envelope xmlns:SOAP-ENV=”[http://schemas.xmlsoap.org/soap/envelope/&#8221](http://schemas.xmlsoap.org/soap/envelope/&#8221);
   xmlns:ns1=”[http://fedex.com/ws/rate/v24″&gt](http://fedex.com/ws/rate/v24″&gt);
   <SOAP-ENV:Body> <ns1:RateRequest> <ns1:WebAuthenticationDetail> <ns1:UserCredential
   > <ns1:Key>PAhdtS4EdgtUqrYO</ns1:Key> <ns1:Password>VE6q4zSL2pf3fdFk15GWur4yh
   </ns1:Password> </ns1:UserCredential> </ns1:WebAuthenticationDetail> <ns1:ClientDetail
   > <ns1:AccountNumber>431487543</ns1:AccountNumber> <ns1:MeterNumber>101979877
   </ns1:MeterNumber> </ns1:ClientDetail> <ns1:TransactionDetail> <ns1:CustomerTransactionId
   >Flexible Shipping FedEx</ns1:CustomerTransactionId> </ns1:TransactionDetail>
   <ns1:Version> <ns1:ServiceId>crs</ns1:ServiceId> <ns1:Major>24</ns1:Major> <ns1:
   Intermediate>0</ns1:Intermediate> <ns1:Minor>0</ns1:Minor> </ns1:Version> <ns1:
   ReturnTransitAndCommit>true</ns1:ReturnTransitAndCommit> <ns1:RequestedShipment
   > <ns1:ShipTimestamp>2020-08-05T11:13:44+00:00</ns1:ShipTimestamp> <ns1:DropoffType
   >REGULAR_PICKUP</ns1:DropoffType> <ns1:PackagingType>YOUR_PACKAGING</ns1:PackagingType
   > <ns1:Shipper> <ns1:Address> <ns1:StreetLines>100 Chatham Terrace</ns1:StreetLines
   > <ns1:StreetLines/> <ns1:City>Bridgeport</ns1:City> <ns1:StateOrProvinceCode
   >CT</ns1:StateOrProvinceCode> <ns1:PostalCode>06606</ns1:PostalCode> <ns1:CountryCode
   >US</ns1:CountryCode> </ns1:Address> </ns1:Shipper> <ns1:Recipient> <ns1:Address
   > <ns1:StreetLines>PO Box 7775</ns1:StreetLines> <ns1:StreetLines/> <ns1:City
   >San Francisco</ns1:City> <ns1:StateOrProvinceCode>CA</ns1:StateOrProvinceCode
   > <ns1:PostalCode>94120-7775</ns1:PostalCode> <ns1:CountryCode>US</ns1:CountryCode
   > <ns1:Residential>false</ns1:Residential> </ns1:Address> </ns1:Recipient> <ns1:
   ShippingChargesPayment> <ns1:PaymentType>SENDER</ns1:PaymentType> </ns1:ShippingChargesPayment
   > <ns1:RateRequestTypes>LIST</ns1:RateRequestTypes> <ns1:PackageCount>1</ns1:
   PackageCount> <ns1:RequestedPackageLineItems> <ns1:SequenceNumber>1</ns1:SequenceNumber
   > <ns1:GroupPackageCount>1</ns1:GroupPackageCount> <ns1:Weight> <ns1:Units>LB
   </ns1:Units> <ns1:Value>126</ns1:Value> </ns1:Weight> </ns1:RequestedPackageLineItems
   > </ns1:RequestedShipment> </ns1:RateRequest> </SOAP-ENV:Body> </SOAP-ENV:Envelope
   >
 * ========================
 * <?xml version=”1.0″?>
    <SOAP-ENV:Envelope xmlns:SOAP-ENV=”[http://schemas.xmlsoap.org/soap/envelope/”&gt](http://schemas.xmlsoap.org/soap/envelope/”&gt);
   <SOAP-ENV:Header/> <SOAP-ENV:Body> <RateReply xmlns=”[http://fedex.com/ws/rate/v24″&gt](http://fedex.com/ws/rate/v24″&gt);
   <HighestSeverity>WARNING</HighestSeverity> <Notifications> <Severity>WARNING</
   Severity> <Source>crs</Source> `872` <Message>Rating is temporarily unavailable
   for one or more services: FIRST_OVERNIGHT; PRIORITY_OVERNIGHT; STANDARD_OVERNIGHT;
   FEDEX_2_DAY_AM; FEDEX_2_DAY; FEDEX_EXPRESS_SAVER; ; ; ; ; . Please try again 
   later. </Message> <LocalizedMessage>Rating is temporarily unavailable for one
   or more services: FIRST_OVERNIGHT; PRIORITY_OVERNIGHT; STANDARD_OVERNIGHT; FEDEX_2_DAY_AM;
   FEDEX_2_DAY; FEDEX_EXPRESS_SAVER; ; ; ; ; . Please try again later. </LocalizedMessage
   > <MessageParameters> <Id>SERVICE_TYPE_1</Id> <Value>FIRST_OVERNIGHT</Value> 
   </MessageParameters> <MessageParameters> <Id>SERVICE_TYPE_2</Id> <Value>PRIORITY_OVERNIGHT
   </Value> </MessageParameters> <MessageParameters> <Id>SERVICE_TYPE_3</Id> <Value
   >STANDARD_OVERNIGHT</Value> </MessageParameters> <MessageParameters> <Id>SERVICE_TYPE_4
   </Id> <Value>FEDEX_2_DAY_AM</Value> </MessageParameters> <MessageParameters> 
   <Id>SERVICE_TYPE_5</Id> <Value>FEDEX_2_DAY</Value> </MessageParameters> <MessageParameters
   > <Id>SERVICE_TYPE_6</Id> <Value>FEDEX_EXPRESS_SAVER</Value> </MessageParameters
   > </Notifications> <TransactionDetail> <CustomerTransactionId>Flexible Shipping
   FedEx</CustomerTransactionId> </TransactionDetail> <Version> <ServiceId>crs</
   ServiceId> <Major>24</Major> <Intermediate>0</Intermediate> <Minor>0</Minor> 
   </Version> <RateReplyDetails> <ServiceType>FEDEX_GROUND</ServiceType> <ServiceDescription
   > <ServiceType>FEDEX_GROUND</ServiceType> `92` <Description>FedEx Ground</Description
   > <AstraDescription>FXG</AstraDescription> </ServiceDescription> <PackagingType
   >YOUR_PACKAGING</PackagingType> <DeliveryDayOfWeek>WED</DeliveryDayOfWeek> <DeliveryTimestamp
   >2020-08-12T23:59:00</DeliveryTimestamp> <CommitDetails> <ServiceType>FEDEX_GROUND
   </ServiceType> <ServiceDescription> <ServiceType>FEDEX_GROUND</ServiceType> `
   92` <Description>FedEx Ground</Description> <AstraDescription>FXG</AstraDescription
   > </ServiceDescription> <DerivedOriginDetail> <CountryCode>US</CountryCode> <
   StateOrProvinceCode>CT</StateOrProvinceCode> <PostalCode>06606</PostalCode> <
   LocationNumber>68</LocationNumber> </DerivedOriginDetail> <DerivedDestinationDetail
   > <CountryCode>US</CountryCode> <StateOrProvinceCode>CA</StateOrProvinceCode>
   <PostalCode>94120</PostalCode> <LocationNumber>941</LocationNumber> <AirportId
   >SFO</AirportId> </DerivedDestinationDetail> <CommitTimestamp>2020-08-12T23:59:
   00</CommitTimestamp> <DayOfWeek>WED</DayOfWeek> <TransitTime>FIVE_DAYS</TransitTime
   > <BrokerToDestinationDays>0</BrokerToDestinationDays> <CommitMessages> <Severity
   >NOTE</Severity> <Source>vacs</Source> `2036` <Message>Time 23:59 = End of Day.
   </Message> </CommitMessages> </CommitDetails> <DestinationAirportId>SFO</DestinationAirportId
   > <IneligibleForMoneyBackGuarantee>false</IneligibleForMoneyBackGuarantee> <TransitTime
   >FIVE_DAYS</TransitTime> <SignatureOption>SERVICE_DEFAULT</SignatureOption> <
   ActualRateType>PAYOR_ACCOUNT_PACKAGE</ActualRateType> <RatedShipmentDetails> 
   <ShipmentRateDetail> <RateType>PAYOR_ACCOUNT_PACKAGE</RateType> <RateZone>8</
   RateZone> <RatedWeightMethod>ACTUAL</RatedWeightMethod> <DimDivisor>0</DimDivisor
   > <FuelSurchargePercent>0.0</FuelSurchargePercent> <TotalBillingWeight> <Units
   >LB</Units> <Value>126.0</Value> </TotalBillingWeight> <TotalBaseCharge> <Currency
   >USD</Currency> <Amount>174.64</Amount> </TotalBaseCharge> <TotalFreightDiscounts
   > <Currency>USD</Currency> <Amount>0.0</Amount> </TotalFreightDiscounts> <TotalNetFreight
   > <Currency>USD</Currency> <Amount>174.64</Amount> </TotalNetFreight> <TotalSurcharges
   > <Currency>USD</Currency> <Amount>24.0</Amount> </TotalSurcharges> <TotalNetFedExCharge
   > <Currency>USD</Currency> <Amount>198.64</Amount> </TotalNetFedExCharge> <TotalTaxes
   > <Currency>USD</Currency> <Amount>0.0</Amount> </TotalTaxes> <TotalNetCharge
   > <Currency>USD</Currency> <Amount>198.64</Amount> </TotalNetCharge> <TotalRebates
   > <Currency>USD</Currency> <Amount>0.0</Amount> </TotalRebates> <TotalDutiesAndTaxes
   > <Currency>USD</Currency> <Amount>0.0</Amount> </TotalDutiesAndTaxes> <TotalAncillaryFeesAndTaxes
   > <Currency>USD</Currency> <Amount>0.0</Amount> </TotalAncillaryFeesAndTaxes>
   <TotalDutiesTaxesAndFees> <Currency>USD</Currency> <Amount>0.0</Amount> </TotalDutiesTaxesAndFees
   > <TotalNetChargeWithDutiesAndTaxes> <Currency>USD</Currency> <Amount>198.64</
   Amount> </TotalNetChargeWithDutiesAndTaxes> <Surcharges> <SurchargeType>ADDITIONAL_HANDLING
   </SurchargeType> <Level>PACKAGE</Level> <Description>Additional handling surcharge–
   weight</Description> <Amount> <Currency>USD</Currency> <Amount>24.0</Amount> 
   </Amount> </Surcharges> <Surcharges> <SurchargeType>FUEL</SurchargeType> <Level
   >PACKAGE</Level> <Description>FedEx Ground Fuel</Description> <Amount> <Currency
   >USD</Currency> <Amount>0.0</Amount> </Amount> </Surcharges> </ShipmentRateDetail
   > <RatedPackages> <GroupNumber>0</GroupNumber> <PackageRateDetail> <RateType>
   PAYOR_ACCOUNT_PACKAGE</RateType> <RatedWeightMethod>ACTUAL</RatedWeightMethod
   > <BillingWeight> <Units>LB</Units> <Value>126.0</Value> </BillingWeight> <BaseCharge
   > <Currency>USD</Currency> <Amount>174.64</Amount> </BaseCharge> <TotalFreightDiscounts
   > <Currency>USD</Currency> <Amount>0.0</Amount> </TotalFreightDiscounts> <NetFreight
   > <Currency>USD</Currency> <Amount>174.64</Amount> </NetFreight> <TotalSurcharges
   > <Currency>USD</Currency> <Amount>24.0</Amount> </TotalSurcharges> <NetFedExCharge
   > <Currency>USD</Currency> <Amount>198.64</Amount> </NetFedExCharge> <TotalTaxes
   > <Currency>USD</Currency> <Amount>0.0</Amount> </TotalTaxes> <NetCharge> <Currency
   >USD</Currency> <Amount>198.64</Amount> </NetCharge> <TotalRebates> <Currency
   >USD</Currency> <Amount>0.0</Amount> </TotalRebates> <Surcharges> <SurchargeType
   >ADDITIONAL_HANDLING</SurchargeType> <Level>PACKAGE</Level> <Description>Additional
   handling surcharge – weight</Description> <Amount> <Currency>USD</Currency> <
   Amount>24.0</Amount> </Amount> </Surcharges> <Surcharges> <SurchargeType>FUEL
   </SurchargeType> <Level>PACKAGE</Level> <Description>FedEx Ground Fuel</Description
   > <Amount> <Currency>USD</Currency> <Amount>0.0</Amount> </Amount> </Surcharges
   > </PackageRateDetail> </RatedPackages> </RatedShipmentDetails> <RatedShipmentDetails
   > <ShipmentRateDetail> <RateType>PAYOR_LIST_PACKAGE</RateType> <RateZone>8</RateZone
   > <RatedWeightMethod>ACTUAL</RatedWeightMethod> <DimDivisor>0</DimDivisor> <FuelSurchargePercent
   >5.75</FuelSurchargePercent> <TotalBillingWeight> <Units>LB</Units> <Value>126.0
   </Value> </TotalBillingWeight> <TotalBaseCharge> <Currency>USD</Currency> <Amount
   >109.86</Amount> </TotalBaseCharge> <TotalFreightDiscounts> <Currency>USD</Currency
   > <Amount>0.0</Amount> </TotalFreightDiscounts> <TotalNetFreight> <Currency>USD
   </Currency> <Amount>109.86</Amount> </TotalNetFreight> <TotalSurcharges> <Currency
   >USD</Currency> <Amount>31.7</Amount> </TotalSurcharges> <TotalNetFedExCharge
   > <Currency>USD</Currency> <Amount>141.56</Amount> </TotalNetFedExCharge> <TotalTaxes
   > <Currency>USD</Currency> <Amount>0.0</Amount> </TotalTaxes> <TotalNetCharge
   > <Currency>USD</Currency> <Amount>141.56</Amount> </TotalNetCharge> <TotalRebates
   > <Currency>USD</Currency> <Amount>0.0</Amount> </TotalRebates> <TotalDutiesAndTaxes
   > <Currency>USD</Currency> <Amount>0.0</Amount> </TotalDutiesAndTaxes> <TotalAncillaryFeesAndTaxes
   > <Currency>USD</Currency> <Amount>0.0</Amount> </TotalAncillaryFeesAndTaxes>
   <TotalDutiesTaxesAndFees> <Currency>USD</Currency> <Amount>0.0</Amount> </TotalDutiesTaxesAndFees
   > <TotalNetChargeWithDutiesAndTaxes> <Currency>USD</Currency> <Amount>141.56</
   Amount> </TotalNetChargeWithDutiesAndTaxes> <Surcharges> <SurchargeType>ADDITIONAL_HANDLING
   </SurchargeType> <Level>PACKAGE</Level> <Description>Additional handling surcharge–
   weight</Description> <Amount> <Currency>USD</Currency> <Amount>24.0</Amount> 
   </Amount> </Surcharges> <Surcharges> <SurchargeType>FUEL</SurchargeType> <Level
   >PACKAGE</Level> <Description>FedEx Ground Fuel</Description> <Amount> <Currency
   >USD</Currency> <Amount>7.7</Amount> </Amount> </Surcharges> </ShipmentRateDetail
   > <RatedPackages> <GroupNumber>0</GroupNumber> <PackageRateDetail> <RateType>
   PAYOR_LIST_PACKAGE</RateType> <RatedWeightMethod>ACTUAL</RatedWeightMethod> <
   BillingWeight> <Units>LB</Units> <Value>126.0</Value> </BillingWeight> <BaseCharge
   > <Currency>USD</Currency> <Amount>109.86</Amount> </BaseCharge> <TotalFreightDiscounts
   > <Currency>USD</Currency> <Amount>0.0</Amount> </TotalFreightDiscounts> <NetFreight
   > <Currency>USD</Currency> <Amount>109.86</Amount> </NetFreight> <TotalSurcharges
   > <Currency>USD</Currency> <Amount>31.7</Amount> </TotalSurcharges> <NetFedExCharge
   > <Currency>USD</Currency> <Amount>141.56</Amount> </NetFedExCharge> <TotalTaxes
   > <Currency>USD</Currency> <Amount>0.0</Amount> </TotalTaxes> <NetCharge> <Currency
   >USD</Currency> <Amount>141.56</Amount> </NetCharge> <TotalRebates> <Currency
   >USD</Currency> <Amount>0.0</Amount> </TotalRebates> <Surcharges> <SurchargeType
   >ADDITIONAL_HANDLING</SurchargeType> <Level>PACKAGE</Level> <Description>Additional
   handling surcharge – weight</Description> <Amount> <Currency>USD</Currency> <
   Amount>24.0</Amount> </Amount> </Surcharges> <Surcharges> <SurchargeType>FUEL
   </SurchargeType> <Level>PACKAGE</Level> <Description>FedEx Ground Fuel</Description
   > <Amount> <Currency>USD</Currency> <Amount>7.7</Amount> </Amount> </Surcharges
   > </PackageRateDetail> </RatedPackages> </RatedShipmentDetails> </RateReplyDetails
   > </RateReply> </SOAP-ENV:Body> </SOAP-ENV:Envelope>
 *  Plugin Support [Marta Borówka](https://wordpress.org/support/users/martapaw/)
 * (@martapaw)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/plugin-not-working-916/#post-13216745)
 * Hello [@sguha007](https://wordpress.org/support/users/sguha007/),
 * Could you please check if the Rate Type will change anything? There are 3 options
   and for me, All possible rates and Account rates work fine – [http://wpdesk.me/mp/rmdzq.png](http://wpdesk.me/mp/rmdzq.png)
 * Best regards,
    Marta
 *  Thread Starter [sguha007](https://wordpress.org/support/users/sguha007/)
 * (@sguha007)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/plugin-not-working-916/#post-13218356)
 * Hello,
 * Yes I see this. But here only one rate fetch that is FedEx Ground. But I need
   all the rates and will show those rates in radio button.
 * Can you please tell me why only one rate coming.
 *  Plugin Support [Marta Borówka](https://wordpress.org/support/users/martapaw/)
 * (@martapaw)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/plugin-not-working-916/#post-13230267)
 * [@sguha007](https://wordpress.org/support/users/sguha007/),
 * Could you please send me the screenshot of the settings of our plugin?
 * Best regards,
    Marta
 *  Plugin Support [Marta Borówka](https://wordpress.org/support/users/martapaw/)
 * (@martapaw)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/plugin-not-working-916/#post-13315765)
 * As we haven’t got any replies, I’m marking this topic as resolved for now.

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘Plugin not working’ is closed to new replies.

 * ![](https://ps.w.org/flexible-shipping-fedex/assets/icon.svg?rev=2738067)
 * [Shipping Live Rates for FedEx for WooCommerce](https://wordpress.org/plugins/flexible-shipping-fedex/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/flexible-shipping-fedex/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/flexible-shipping-fedex/)
 * [Active Topics](https://wordpress.org/support/plugin/flexible-shipping-fedex/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/flexible-shipping-fedex/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/flexible-shipping-fedex/reviews/)

 * 9 replies
 * 2 participants
 * Last reply from: [Marta Borówka](https://wordpress.org/support/users/martapaw/)
 * Last activity: [5 years, 9 months ago](https://wordpress.org/support/topic/plugin-not-working-916/#post-13315765)
 * Status: resolved