Title: Plugin Not Working
Last modified: September 28, 2020

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# Plugin Not Working

 *  Resolved [pingpongrob](https://wordpress.org/support/users/pingpongrob/)
 * (@pingpongrob)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/plugin-not-working-952/)
 * Hello Support,
    I have an up to date Woocommerce site with the afterpay plugin
   installed and activated. I have also activated the afterpay payment method on
   the woocomerce/settings/payment.
 * The Afterpay option does not show up on the checkout page.
    I have tried the 
   Storefront Theme, but it still doesn’t show. I have disabled other payment options,
   but it still doesn’t show.
 * If you could please give me some tips as to where to look to make this plugin
   work.
 * Thanks in Advance
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-not-working-952%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Afterpay](https://wordpress.org/support/users/afterpayit/)
 * (@afterpayit)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/plugin-not-working-952/#post-13467605)
 * Hi [@pingpongrob](https://wordpress.org/support/users/pingpongrob/),
 * Thank you for your message.
 * The team did an initial investigation and the Afterpay option seemed to be showing
   up properly on the checkout page in the website provided above.
 * The team would be happy to assist with further investigation. If the issue persists,
   please submit a dedicated support request from the Afterpay Help Centre here:
    - [https://help.afterpay.com/hc/en-au/requests/new?ticket_form_id=193406](https://help.afterpay.com/hc/en-au/requests/new?ticket_form_id=193406)
 * A team member will then reach out to you within 1 business day.
 * Thank you.
    -  This reply was modified 5 years, 8 months ago by [Afterpay](https://wordpress.org/support/users/afterpayit/).
 *  Thread Starter [pingpongrob](https://wordpress.org/support/users/pingpongrob/)
 * (@pingpongrob)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/plugin-not-working-952/#post-13468075)
 * Thanks for the response. I went thru some other threads and found that our currency
   converter was the problem. All good now.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Plugin Not Working’ is closed to new replies.

 * ![](https://ps.w.org/afterpay-gateway-for-woocommerce/assets/icon.svg?rev=3261877)
 * [Afterpay Gateway for WooCommerce](https://wordpress.org/plugins/afterpay-gateway-for-woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/afterpay-gateway-for-woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/afterpay-gateway-for-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/afterpay-gateway-for-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/afterpay-gateway-for-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/afterpay-gateway-for-woocommerce/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [pingpongrob](https://wordpress.org/support/users/pingpongrob/)
 * Last activity: [5 years, 8 months ago](https://wordpress.org/support/topic/plugin-not-working-952/#post-13468075)
 * Status: resolved