Title: Plugin NOT WORKING Last modified: November 6, 2020 --- # Plugin NOT WORKING * [josselynj](https://wordpress.org/support/users/josselynj/) * (@josselynj) * [5 years, 6 months ago](https://wordpress.org/support/topic/plugin-not-working-964/) * Hi Actually, the plugin is not working, with errors. When i want to go inside an order here is the result > [https://image.noelshack.com/fichiers/2020/45/5/1604657447-capture-d-ecran-2020-11-06-a-11-09-16.png](https://image.noelshack.com/fichiers/2020/45/5/1604657447-capture-d-ecran-2020-11-06-a-11-09-16.png) * If i deactivate plugin i can go inside the order. * Please help us ! * EDIT: Just back to the previous version and it’s working, you guys have some problem with the latest version 😉 Viewing 14 replies - 1 through 14 (of 14 total) * Plugin Author [Antidot developer](https://wordpress.org/support/users/antidot-dev/) * (@antidot-dev) * [5 years, 6 months ago](https://wordpress.org/support/topic/plugin-not-working-964/#post-13629726) * Hi, * Oops, sorry for the issue :-/ . * We are testing a fix is working and let you know. * Just to know, in the bpost-shipping settings, the checkbox “Store bpost labels as simple files” is checked or not? * Regards, * Thread Starter [josselynj](https://wordpress.org/support/users/josselynj/) * (@josselynj) * [5 years, 6 months ago](https://wordpress.org/support/topic/plugin-not-working-964/#post-13629791) * Hi, * Not checked. * But i see MANY files of bpost generated inside our wordpress library whereas i’ve setup the “Labels stored as simple files: root folder path” here : /wp-content/ uploads/bpost-labels * Weird * Plugin Author [Antidot developer](https://wordpress.org/support/users/antidot-dev/) * (@antidot-dev) * [5 years, 6 months ago](https://wordpress.org/support/topic/plugin-not-working-964/#post-13630082) * > But i see MANY files of bpost generated inside our wordpress library whereas > i’ve setup the “Labels stored as simple files: root folder path” here : /wp- > content/uploads/bpost-labels * Yes, it’s normal. If unchecked, the label are stored as WP attachments. * Can you try the plugin version (v2.3.8.1) : [https://we.tl/t-ntE0TEI0dn](https://we.tl/t-ntE0TEI0dn) * If you need to send me non-public feedback, send me a mail to [bpost-team@antidot.com](https://wordpress.org/support/topic/plugin-not-working-964/bpost-team@antidot.com?output_format=md). * Thanks for your feedback! * Thread Starter [josselynj](https://wordpress.org/support/users/josselynj/) * (@josselynj) * [5 years, 6 months ago](https://wordpress.org/support/topic/plugin-not-working-964/#post-13630105) * Ok for the files ! Humm there is a bug when i’m trying to active the plugin > Fatal error: Cannot redeclare bpost__() (previously declared in /www/wp-content/ plugins/bpost-shipping/bpost-shipping.php:132) in /www/wp-content/plugins/bpost- shipping-2.3.8.1/bpost-shipping.php on line 134 * EDIT: ok i’ve found why, my bad 🙂 BUT still not working, same error - This reply was modified 5 years, 6 months ago by [josselynj](https://wordpress.org/support/users/josselynj/). * Plugin Author [Antidot developer](https://wordpress.org/support/users/antidot-dev/) * (@antidot-dev) * [5 years, 6 months ago](https://wordpress.org/support/topic/plugin-not-working-964/#post-13631087) * Hi, * You have the issue for all orders, or only some ones? * I continue to search and try to reproduce that on my webshop. * By waiting my fix, continue on the version 2.3.7 of the plugin. I try to fix that as soon as possible. * Regards, * Plugin Author [Antidot developer](https://wordpress.org/support/users/antidot-dev/) * (@antidot-dev) * [5 years, 6 months ago](https://wordpress.org/support/topic/plugin-not-working-964/#post-13631539) * Hi, * I tried a new version: [https://we.tl/t-WjejqoIGic](https://we.tl/t-WjejqoIGic) * Thanks for your feedback about this archive. * Regards, * Thread Starter [josselynj](https://wordpress.org/support/users/josselynj/) * (@josselynj) * [5 years, 6 months ago](https://wordpress.org/support/topic/plugin-not-working-964/#post-13631586) * Oh seems to be ok, no bug appears ! And bug was on all orders. * Should i keep this version or back to the previous one and waiting to the update trough my back office ? - This reply was modified 5 years, 6 months ago by [josselynj](https://wordpress.org/support/users/josselynj/). * Plugin Author [Antidot developer](https://wordpress.org/support/users/antidot-dev/) * (@antidot-dev) * [5 years, 6 months ago](https://wordpress.org/support/topic/plugin-not-working-964/#post-13631601) * I will release the 2.3.9 nearly 🙂 . * I guess WordPress will suggest to update from 2.3.8.2 to 2.3.9. If it doesn’t Monday, back to 2.3.8 and the 2.3.9 will come with WordPress updates * Plugin Author [Antidot developer](https://wordpress.org/support/users/antidot-dev/) * (@antidot-dev) * [5 years, 6 months ago](https://wordpress.org/support/topic/plugin-not-working-964/#post-13631641) * Released! * Thread Starter [josselynj](https://wordpress.org/support/users/josselynj/) * (@josselynj) * [5 years, 6 months ago](https://wordpress.org/support/topic/plugin-not-working-964/#post-13631646) * It’s perfect, thanks 😀 * Thread Starter [josselynj](https://wordpress.org/support/users/josselynj/) * (@josselynj) * [5 years, 6 months ago](https://wordpress.org/support/topic/plugin-not-working-964/#post-13658096) * Hi, bug he’s back 🙁 Here is the WP error email i’ve receive : * ``` Détails de l’erreur ====================== Une erreur de type E_ERROR a été causée dans la ligne 270 du fichier /home/americangj/www/wp-content/plugins/bpost-shipping/vendor/antidot-be/bpost-api-library/src/Bpost.php. Message d’erreur : Uncaught Bpost\BpostApiClient\Exception\BpostApiResponseException\BpostInvalidResponseException: Invalid response in /home/americangj/www/wp-content/plugins/bpost-shipping/vendor/antidot-be/bpost-api-library/src/Bpost.php:270 Stack trace: #0 /home/americangj/www/wp-content/plugins/bpost-shipping/vendor/antidot-be/bpost-api-library/src/Bpost.php(432): Bpost\BpostApiClient\Bpost->doCall('/orders/', NULL, Array) #1 /home/americangj/www/wp-content/plugins/bpost-shipping/classes/api/class-wc-bpost-shipping-api-label.php(82): Bpost\BpostApiClient\Bpost->fetchOrder('') #2 /home/americangj/www/wp-content/plugins/bpost-shipping/classes/api/class-wc-bpost-shipping-api-label.php(98): WC_BPost_Shipping\Api\WC_BPost_Shipping_Api_Label->get_barcodes('') #3 /home/americangj/www/wp-content/plugins/bpost-shipping/classes/api/class-wc-bpost-shipping-api-label.php(45): WC_BPost_Shipping\Api\WC_BPost_Shipping_Api_Label->get_already_printed_labels('', 'A4', false) #4 /home/americangj/www/wp-content/plugins/bpost-shipping/classes/ ``` * EDIT: It’s happens on some orders, not all orders, i dont know why ? * [marymamian](https://wordpress.org/support/users/marymamian/) * (@marymamian) * [5 years, 1 month ago](https://wordpress.org/support/topic/plugin-not-working-964/#post-14339044) * Hi, * I’m getting the same error now! I’m using the 2.3.17 version. * Plugin Author [Antidot developer](https://wordpress.org/support/users/antidot-dev/) * (@antidot-dev) * [5 years, 1 month ago](https://wordpress.org/support/topic/plugin-not-working-964/#post-14340018) * Hi, * What is your error exactly? Have you a error message or a screenshot? * That will help me to find the issue. * Thanks! * [marymamian](https://wordpress.org/support/users/marymamian/) * (@marymamian) * [5 years, 1 month ago](https://wordpress.org/support/topic/plugin-not-working-964/#post-14340063) * Hi! So when I put in the information in the checkout page, a pop up of Bpost come on where I can put in my information again, and when I click on next then, I get an error! * [⌊175159449_132946855412921_4593970102093824873_n (2)⌉⌊175159449_132946855412921_4593970102093824873_n( 2)⌉[ Sadly, I don’t have a better picture, if you don’t know what my problem is, I will activate the plug in again to be able to take a better picture 🙂 Viewing 14 replies - 1 through 14 (of 14 total) The topic ‘Plugin NOT WORKING’ is closed to new replies. * ![](https://ps.w.org/bpost-shipping/assets/icon.svg?rev=1295936) * [bpost shipping](https://wordpress.org/plugins/bpost-shipping/) * [Support Threads](https://wordpress.org/support/plugin/bpost-shipping/) * [Active Topics](https://wordpress.org/support/plugin/bpost-shipping/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/bpost-shipping/unresolved/) * [Reviews](https://wordpress.org/support/plugin/bpost-shipping/reviews/) * 14 replies * 3 participants * Last reply from: [marymamian](https://wordpress.org/support/users/marymamian/) * Last activity: [5 years, 1 month ago](https://wordpress.org/support/topic/plugin-not-working-964/#post-14340063) * Status: not resolved