Title: Plugin not working?
Last modified: February 16, 2021

---

# Plugin not working?

 *  Resolved [onceuponajrny](https://wordpress.org/support/users/onceuponajrny/)
 * (@onceuponajrny)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/plugin-not-working-996/)
 * Hi! I have installed the free plugin last year, but so far I have received no
   emails and in the logs I only see 1 bot send into the hole. I think the plugin
   might not be working on my site? I have onceuponajrny.com, onceuponajrny.com/
   nl and shop.onceuponajrny.com. I’d love to hear if you can check if the plugin
   works properly.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-not-working-996%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Author [Jeff Starr](https://wordpress.org/support/users/specialk/)
 * (@specialk)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/plugin-not-working-996/#post-14059337)
 * There are several possible reasons for the plugin not catching any bots:
    - There is a conflict with some other plugin (or theme)
    - The site does not get much traffic (e.g., it is new)
    - No bots have followed the blackhole trigger link
 * If the issue is with some conflict with another plugin, you can determine which
   one by doing some basic [troubleshooting](https://digwp.com/2020/09/troubleshoot-wordpress-guide/).
   As explained in the plugin documentation, Blackhole is not compatible with “page
   cache” type plugins, so maybe want to check that first.
 * Also you can test/check if the plugin is working as explained in the [docs](https://wordpress.org/plugins/blackhole-bad-bots/#installation)
   under the “Testing” section.
 * I hope this helps. Feel free to post again with any further questions, feedback,
   etc. Glad to help anytime.

Viewing 1 replies (of 1 total)

The topic ‘Plugin not working?’ is closed to new replies.

 * ![](https://ps.w.org/blackhole-bad-bots/assets/icon-256x256.png?rev=1471215)
 * [Blackhole for Bad Bots](https://wordpress.org/plugins/blackhole-bad-bots/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/blackhole-bad-bots/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/blackhole-bad-bots/)
 * [Active Topics](https://wordpress.org/support/plugin/blackhole-bad-bots/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/blackhole-bad-bots/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/blackhole-bad-bots/reviews/)

## Tags

 * [not working](https://wordpress.org/support/topic-tag/not-working/)

 * 1 reply
 * 2 participants
 * Last reply from: [Jeff Starr](https://wordpress.org/support/users/specialk/)
 * Last activity: [5 years, 3 months ago](https://wordpress.org/support/topic/plugin-not-working-996/#post-14059337)
 * Status: resolved