Title: Plugin not working also
Last modified: February 21, 2019

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# Plugin not working also

 *  [rachbeginner](https://wordpress.org/support/users/rachbeginner/)
 * (@rachbeginner)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/plugin-not-working-also/)
 * Hi, tried the plugin with a custom text area field that contains a complete address,
   I tried searching for a single word inside the text field and it didnt return
   results,

Viewing 1 replies (of 1 total)

 *  Plugin Author [Mateusz Gbiorczyk](https://wordpress.org/support/users/mateuszgbiorczyk/)
 * (@mateuszgbiorczyk)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/plugin-not-working-also/#post-11235625)
 * Hi [@rachbeginner](https://wordpress.org/support/users/rachbeginner/),
 * Thank you for reporting. I will try to help you.
 * First of all, execute the following command in the database, e.g. w phpMyAdmin_(
   enter the correct database prefix, `post\_id` and in `meta\_key` enter the ACF
   field’s slug instead of “field\_name”)_:
 * `SELECT * FROM wp_postmeta WHERE post_id = "0" AND meta_key LIKE "%field_name%"
   ORDER BY meta_id ASC`
 * As a result, you should receive 2 records – one of them _(has meta\_key with 
   prefix “\_”)_ should have meta_id bigger by 1 than the other. If this is not 
   the case then you have an incorrect database structure – delete this field and
   add it again.
 * If this does not help, I will need more information from you:
 * 1. A screenshot of a command to perform the database and results _(entire window)_.
   
   2. SQL query displayed after change in plugin code ([https://gbiorczyk.pl/img/8jYkbzF.png](https://gbiorczyk.pl/img/8jYkbzF.png))
   when you try to search for something. 3. Database dump _(only table wp\_posts
   and wp\_postmeta tables)_. **Please delete private data from it, if any.** 4.
   ID of post you want to find. 5. A screenshot of used plugins list. 6. Version
   of ACF plugin and version of ACF: Better Search. 7. Screenshot of your search
   results _(entire browser window)_.
 * If I helped you, let me know. I am grateful for all the information.

Viewing 1 replies (of 1 total)

The topic ‘Plugin not working also’ is closed to new replies.

 * ![](https://ps.w.org/acf-better-search/assets/icon-256x256.png?rev=2636287)
 * [ACF: Better Search](https://wordpress.org/plugins/acf-better-search/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/acf-better-search/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/acf-better-search/)
 * [Active Topics](https://wordpress.org/support/plugin/acf-better-search/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/acf-better-search/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/acf-better-search/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Mateusz Gbiorczyk](https://wordpress.org/support/users/mateuszgbiorczyk/)
 * Last activity: [7 years, 3 months ago](https://wordpress.org/support/topic/plugin-not-working-also/#post-11235625)
 * Status: not resolved