Title: plugin not working for us Last modified: August 21, 2016 --- # plugin not working for us * [asiroc](https://wordpress.org/support/users/asiroc/) * (@asiroc) * [13 years, 1 month ago](https://wordpress.org/support/topic/plugin-not-working-for-us/) * was so happy to find BuddyPress Group Email Subscription but for some reason it is not working. when you select an email option the confirmation message notes the option selected but the radial button is reset to No Email. is there a know conflict? i am the latest version of WordPress and BuddyPress. * thank you. * [http://wordpress.org/extend/plugins/buddypress-group-email-subscription/](http://wordpress.org/extend/plugins/buddypress-group-email-subscription/) Viewing 7 replies - 1 through 7 (of 7 total) * Thread Starter [asiroc](https://wordpress.org/support/users/asiroc/) * (@asiroc) * [13 years, 1 month ago](https://wordpress.org/support/topic/plugin-not-working-for-us/#post-3691766) * hello. still can’t figure out why this plugin will not work for us. someone please help. just reinstalled the plugin and now when we try to select the email subscription option and click to save the settings we get a blank page. something is clearly wrong. does anyone have any ides what could be the cause. * thanks. * Plugin Author [r-a-y](https://wordpress.org/support/users/r-a-y/) * (@r-a-y) * [13 years, 1 month ago](https://wordpress.org/support/topic/plugin-not-working-for-us/#post-3691779) * > just reinstalled the plugin and now when we try to select the email subscription > option and click to save the settings we get a blank page * This doesn’t sound right. Could be a plugin conflict. * Also, if you are reinstalling, make sure you completely remove the plugin folder and re-upload a complete version from the ZIP file: [http://downloads.wordpress.org/plugin/buddypress-group-email-subscription.3.3.2.zip](http://downloads.wordpress.org/plugin/buddypress-group-email-subscription.3.3.2.zip) * Can you also turn `WP_DEBUG` on? [https://codex.wordpress.org/Editing_wp-config.php#Configure_Error_Logging](https://codex.wordpress.org/Editing_wp-config.php#Configure_Error_Logging) * Then, try saving the settings again and see if any errors pop up. * Thread Starter [asiroc](https://wordpress.org/support/users/asiroc/) * (@asiroc) * [13 years, 1 month ago](https://wordpress.org/support/topic/plugin-not-working-for-us/#post-3691788) * thank you r-a-y for your suggestions. i did completely remove the plugin and on your advice installed if from the ZIP file. still get a blank page when we save settings. in Chrome i get the message that the link is broken? “Oops! This link appears to be broken.” * one thought. we are running bbpress with BuddyPress group legacy forums. could this be the issue? new to BuddyPress and bbpress so still a bit daunted by all the options. * thanks again for your help. * Plugin Author [r-a-y](https://wordpress.org/support/users/r-a-y/) * (@r-a-y) * [13 years, 1 month ago](https://wordpress.org/support/topic/plugin-not-working-for-us/#post-3691790) * You should not run bbPress with the BP group legacy forums. * There are problems running both together. Try either disabling bbPress or the legacy group forums. * Read this guide: [http://codex.buddypress.org/user/setting-up-a-new-installation/installing-group-and-sitewide-forums/using-bbpress-2-2-with-buddypress/](http://codex.buddypress.org/user/setting-up-a-new-installation/installing-group-and-sitewide-forums/using-bbpress-2-2-with-buddypress/) * Thread Starter [asiroc](https://wordpress.org/support/users/asiroc/) * (@asiroc) * [13 years, 1 month ago](https://wordpress.org/support/topic/plugin-not-working-for-us/#post-3691797) * thank you r-a-y for your assistance and the link. will do this later today and let you know if it solves the plugin conflict! * thanks again. * Thread Starter [asiroc](https://wordpress.org/support/users/asiroc/) * (@asiroc) * [13 years, 1 month ago](https://wordpress.org/support/topic/plugin-not-working-for-us/#post-3691810) * hello r-a-y. * i’ve migrated the legacy group forums to bbPress and still have the same issue. * i turned on WP_DEBUG and have a bunch of errors popping up. what should i be looking for specifically? below are ones that i think might be relevant: * Notice: bbp_setup_current_user was called incorrectly. The current user is being initialized without using $wp->init(). Please see Debugging in WordPress for more information. (This message was added in version 2.3.) in /home1/sherisse/ public_html/penintime/wp-includes/functions.php on line 2959 * Warning: session_start() [function.session-start]: Cannot send session cache limiter – headers already sent (output started at /home1/sherisse/public_html/ penintime/wp-includes/functions.php:2925) in/home1/sherisse/public_html/penintime/ wp-content/themes/parallelus-salutation/framework/utilities/email-functions.php on line 3 * Notice: Undefined index: mail_action in /home1/sherisse/public_html/penintime/ wp-content/themes/parallelus-salutation/framework/utilities/email-functions.php on line 189 * Plugin Author [r-a-y](https://wordpress.org/support/users/r-a-y/) * (@r-a-y) * [13 years, 1 month ago](https://wordpress.org/support/topic/plugin-not-working-for-us/#post-3691817) * Sounds like a problem with your theme. * Your theme appears to be doing something with email. What happens when you change your theme to something else? Viewing 7 replies - 1 through 7 (of 7 total) The topic ‘plugin not working for us’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/buddypress-group-email-subscription. svg) * [BuddyPress Group Email Subscription](https://wordpress.org/plugins/buddypress-group-email-subscription/) * [Support Threads](https://wordpress.org/support/plugin/buddypress-group-email-subscription/) * [Active Topics](https://wordpress.org/support/plugin/buddypress-group-email-subscription/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/buddypress-group-email-subscription/unresolved/) * [Reviews](https://wordpress.org/support/plugin/buddypress-group-email-subscription/reviews/) ## Tags * [group-email-subscription](https://wordpress.org/support/topic-tag/group-email-subscription/) * 7 replies * 2 participants * Last reply from: [r-a-y](https://wordpress.org/support/users/r-a-y/) * Last activity: [13 years, 1 month ago](https://wordpress.org/support/topic/plugin-not-working-for-us/#post-3691817) * Status: not resolved