Title: Plugin not working – misconfigured Last modified: August 22, 2019 --- # Plugin not working – misconfigured * Resolved [tobi1234](https://wordpress.org/support/users/tobi1234/) * (@tobi1234) * [6 years, 9 months ago](https://wordpress.org/support/topic/plugin-not-working-misconfigured/) * Hi [@all](https://wordpress.org/support/users/all/), * i installed WPZOOM Widget for Instagram a couple of weeks ago, it worked great, configuration was easy, no problems at all. * Yesterday we noticed it stopped working, instead we get: * Instagram Widget misconfigured, check plugin & widget settings. * I double checked everything and found nothing wrong. We made no changes in configeruration since first installation. * I use the Public Feed option. * Is there a known issue or changes? * Thanks for your help Tobi Viewing 15 replies - 1 through 15 (of 16 total) 1 [2](https://wordpress.org/support/topic/plugin-not-working-misconfigured/page/2/?output_format=md) [→](https://wordpress.org/support/topic/plugin-not-working-misconfigured/page/2/?output_format=md) * Plugin Author [Pavel Ciorici](https://wordpress.org/support/users/ciorici/) * (@ciorici) * [6 years, 9 months ago](https://wordpress.org/support/topic/plugin-not-working-misconfigured/#post-11860304) * [@tobi1234](https://wordpress.org/support/users/tobi1234/) Hi Tobi! * I think this was a temporary problem, as we’ve seen it too on one of our websites. * Can you check if everything works fine now? * If it still doesn’t work, maybe you can use the first method and connect with your Instagram account to generate an Access Token? * [bucatarmaniac](https://wordpress.org/support/users/bucatarmaniac/) * (@bucatarmaniac) * [6 years, 9 months ago](https://wordpress.org/support/topic/plugin-not-working-misconfigured/#post-11861309) * Same problem. Not working. Tried both connecting methods. I use it with one of WP-zoom themes- Foodica. Had this issue before, when there was only the token metod. * [iconvsicon](https://wordpress.org/support/users/iconvsicon/) * (@iconvsicon) * [6 years, 9 months ago](https://wordpress.org/support/topic/plugin-not-working-misconfigured/#post-11862317) * I’m experiencing the same issue. Currently installed on the WPZoom Indigo theme. * Plugin Author [Pavel Ciorici](https://wordpress.org/support/users/ciorici/) * (@ciorici) * [6 years, 9 months ago](https://wordpress.org/support/topic/plugin-not-working-misconfigured/#post-11863172) * [@bucatarmaniac](https://wordpress.org/support/users/bucatarmaniac/) and [@iconvsicon](https://wordpress.org/support/users/iconvsicon/) * This problem seems to be caused by Instagram, and most probably they no longer allow to use the Public method to display images. * We’ve checked with other developers, and they are also having a similar problem in their plugins. * **To everyone having problems with the Public Feed method:** * At this moment we recommend you to use the “Access Token” method and connect the plugin with your Instagram account. * You can do it on the **Settings > Instagram Widget** page in the Dashboard – [https://d.pr/i/Cmha8r](https://d.pr/i/Cmha8r) * Please also keep in mind that using this method you can display the images only from your Instagram account, and not from a different one too. - This reply was modified 6 years, 9 months ago by [Pavel Ciorici](https://wordpress.org/support/users/ciorici/). * [iconvsicon](https://wordpress.org/support/users/iconvsicon/) * (@iconvsicon) * [6 years, 9 months ago](https://wordpress.org/support/topic/plugin-not-working-misconfigured/#post-11863409) * I have connected to Instagram via the Access Token method. It removes the error but only stays active for a short period of time (Maybe 20 minutes) before I get the error again. When I log back in to check the configuration, the field for the Access Token info is blank and I have to reconnect. * Thread Starter [tobi1234](https://wordpress.org/support/users/tobi1234/) * (@tobi1234) * [6 years, 9 months ago](https://wordpress.org/support/topic/plugin-not-working-misconfigured/#post-11867975) * Access Token method is working for me. No Problems so far (6 hours) * [napster2k19](https://wordpress.org/support/users/napster2k19/) * (@napster2k19) * [6 years, 9 months ago](https://wordpress.org/support/topic/plugin-not-working-misconfigured/#post-11871146) * I’m still getting this Error on v1.4.4. Instagram-Account is public, Username entered in Settings also in Widget * Plugin Author [Pavel Ciorici](https://wordpress.org/support/users/ciorici/) * (@ciorici) * [6 years, 9 months ago](https://wordpress.org/support/topic/plugin-not-working-misconfigured/#post-11871831) * [@napster2k19](https://wordpress.org/support/users/napster2k19/) I’ve written above that the Public Feed method doesn’t work currently due to some Instagram limitations. Please use the Access Token method and connect the plugin with your Instagram account: * [https://wordpress.org/support/topic/plugin-not-working-misconfigured/#post-11863172](https://wordpress.org/support/topic/plugin-not-working-misconfigured/#post-11863172) * [bucatarmaniac](https://wordpress.org/support/users/bucatarmaniac/) * (@bucatarmaniac) * [6 years, 9 months ago](https://wordpress.org/support/topic/plugin-not-working-misconfigured/#post-11872512) * As I said, I had this issue before. In the past year for me it worked only with the Public Feed. With the aces token I had the same issue as [@iconvsicon](https://wordpress.org/support/users/iconvsicon/). With token Only worked untill I refresh the page. * But now it doesn`t work at all. I get the message> * Provided Access Token has been rejected by Instagram API. Please try again or use the other option. * And yes, I used only my instagram account. * This is the blog [https://www.bucatarmaniac.ro/](https://www.bucatarmaniac.ro/) * Plugin Support [Ina](https://wordpress.org/support/users/inamoro/) * (@inamoro) * [6 years, 9 months ago](https://wordpress.org/support/topic/plugin-not-working-misconfigured/#post-11874223) * [@bucatarmaniac](https://wordpress.org/support/users/bucatarmaniac/) try to revoke access of our widget, and then try to connect it again: [https://www.instagram.com/accounts/manage_access/](https://www.instagram.com/accounts/manage_access/) * Also, here you can regenerate your access token: [https://www.wpzoom.com/instagram](https://www.wpzoom.com/instagram) * [iconvsicon](https://wordpress.org/support/users/iconvsicon/) * (@iconvsicon) * [6 years, 9 months ago](https://wordpress.org/support/topic/plugin-not-working-misconfigured/#post-11876899) * [@inamoro](https://wordpress.org/support/users/inamoro/) Thanks for the suggestion. I tried this method on my site but ended up with the same results as before. * [bucatarmaniac](https://wordpress.org/support/users/bucatarmaniac/) * (@bucatarmaniac) * [6 years, 9 months ago](https://wordpress.org/support/topic/plugin-not-working-misconfigured/#post-11881038) * [@inamoro](https://wordpress.org/support/users/inamoro/) tried that. Same results. Still not working. * [iconvsicon](https://wordpress.org/support/users/iconvsicon/) * (@iconvsicon) * [6 years, 8 months ago](https://wordpress.org/support/topic/plugin-not-working-misconfigured/#post-11949965) * I have updated the plugin to the latest version. I have tried both the public feed and the access token method (even re-authorizing access). Now I am receiving this message: * “Instagram Widget misconfigured, check plugin & widget settings. * Geting items from the Instagram API Feed failed. Invalid response.” * Plugin Author [Pavel Ciorici](https://wordpress.org/support/users/ciorici/) * (@ciorici) * [6 years, 8 months ago](https://wordpress.org/support/topic/plugin-not-working-misconfigured/#post-11979152) * [@iconvsicon](https://wordpress.org/support/users/iconvsicon/) In the latest update, there is a new option in the Settings page: Enable request timeout. * Screenshot: [https://d.pr/i/nbq8Wu](https://d.pr/i/nbq8Wu) * Can you enable it and set the timeout to 30s? * On specific hostings this may help. * [iconvsicon](https://wordpress.org/support/users/iconvsicon/) * (@iconvsicon) * [6 years, 8 months ago](https://wordpress.org/support/topic/plugin-not-working-misconfigured/#post-11979671) * I’ve started from scratch and enabled the timeout request as recommended but I’m still receiving the message: * “Instagram Widget misconfigured, check plugin & widget settings. * Geting items from the Instagram API Feed failed. Invalid response.” * When I return to the Widget settings page, I am seeing this message: * “Provided Access Token has been rejected by Instagram API. Please try again or use the other option.” Viewing 15 replies - 1 through 15 (of 16 total) 1 [2](https://wordpress.org/support/topic/plugin-not-working-misconfigured/page/2/?output_format=md) [→](https://wordpress.org/support/topic/plugin-not-working-misconfigured/page/2/?output_format=md) The topic ‘Plugin not working – misconfigured’ is closed to new replies. * ![](https://ps.w.org/instagram-widget-by-wpzoom/assets/icon-256x256.png?rev=2534456) * [WPZOOM Social Feed Widget & Block](https://wordpress.org/plugins/instagram-widget-by-wpzoom/) * [Frequently Asked Questions](https://wordpress.org/plugins/instagram-widget-by-wpzoom/#faq) * [Support Threads](https://wordpress.org/support/plugin/instagram-widget-by-wpzoom/) * [Active Topics](https://wordpress.org/support/plugin/instagram-widget-by-wpzoom/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/instagram-widget-by-wpzoom/unresolved/) * [Reviews](https://wordpress.org/support/plugin/instagram-widget-by-wpzoom/reviews/) ## Tags * [instagram](https://wordpress.org/support/topic-tag/instagram/) * [widget](https://wordpress.org/support/topic-tag/widget/) * [wpzoom](https://wordpress.org/support/topic-tag/wpzoom/) * 16 replies * 7 participants * Last reply from: [WPZOOM](https://wordpress.org/support/users/wpzoom/) * Last activity: [6 years, 8 months ago](https://wordpress.org/support/topic/plugin-not-working-misconfigured/page/2/#post-11979761) * Status: resolved