Plugin Not Working On Mobile

  • nagofy

    (@nagofy)


    5 years, 4 months ago

    Hi,
    I hope you ‘re doing well
    The Plugin doesn’t work on mobile, when you go to search and type for example “category name” . I got a message of nothing found but on desktop I got the results.

    Thank you

Viewing 15 replies - 1 through 15 (of 20 total)
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  • Plugin Author ILLID

    (@mihail-barinov)

    5 years, 4 months ago

    Hello,

    Looks like the problem can be in your current theme.
    Please tell me the name of your WordPress theme and, if possible, the link to the page with working search form.

    Regards

    Thread Starter nagofy

    (@nagofy)

    5 years, 4 months ago

    Hello again,
    Thank you for your help.
    I have electro theme.
    Unfortunately we are still in Coming soon phase So the website isn’t live .
    Thank you.

    Plugin Author ILLID

    (@mihail-barinov)

    5 years, 4 months ago

    Also please go to the plugin settings page and make sure that ‘Seamless integration’ option is enabled.

    Regards

    Thread Starter nagofy

    (@nagofy)

    5 years, 4 months ago

    Hello again,
    Thanks for your reply.
    Seamless integration is on, Even though I don’t get the results.
    I Contacted my theme support and they told me I should contact the plugin support.
    Thank you.

    • This reply was modified 5 years, 4 months ago by nagofy.
    Thread Starter nagofy

    (@nagofy)

    5 years, 4 months ago

    Hello again
    now The search bar gets distorted on mobile after I reinstalled the plugin.
    and the functionality of searching on mobile is still missing.
    link of screenshot : https://www.dropbox.com/s/2isbtiucwld9y1a/search%20bar.png?dl=0

    can you please help me solving this issue?
    Thank you

    Plugin Author ILLID

    (@mihail-barinov)

    5 years, 4 months ago

    @nagofy)

    So the plugin search form is now visible and the problem is only in these weird styles?

    Thread Starter nagofy

    (@nagofy)

    5 years, 4 months ago

    Hello again,
    Thank you for your reply.
    As I said the search bar is still not working on mobile, also it gots distorted now.

    Thanks

    Thread Starter nagofy

    (@nagofy)

    5 years, 4 months ago

    Hello again,
    I fixed now the distorted header, but the problem of not being able to search “category name” on search bar is still there on the desktop and mobile.

    Thanks.

    Plugin Author ILLID

    (@mihail-barinov)

    5 years, 4 months ago

    About searching for categories – do you enable the Category search source from the plugin settings page?

    Thread Starter nagofy

    (@nagofy)

    5 years, 4 months ago

    Hello,
    Yes category search is enabled

    Plugin Author ILLID

    (@mihail-barinov)

    5 years, 3 months ago

    Is your site still not available for visit? It will be very useful if I can look at the search form by myself.

    Regards

    Thread Starter nagofy

    (@nagofy)

    5 years, 3 months ago

    My website isn’t available now
    But if it’s possible i can grant you access to my website via mail.
    Thank you

    Plugin Author ILLID

    (@mihail-barinov)

    5 years, 3 months ago

    On this forum it is not allowed. But you can email me to [email protected]

    Regards

    Thread Starter nagofy

    (@nagofy)

    5 years, 3 months ago

    Hello again,
    I Send you mail but I get no response.

    Thank you for your help

    Plugin Author ILLID

    (@mihail-barinov)

    5 years, 3 months ago

    Yes, I saw it and answer for giving me URL to your site. You can write it here or send via the same email.

Viewing 15 replies - 1 through 15 (of 20 total)
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