Title: plugin not working on WP Subfolder?
Last modified: February 6, 2026

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# plugin not working on WP Subfolder?

 *  Resolved [humananimal](https://wordpress.org/support/users/humananimal/)
 * (@humananimal)
 * [3 months, 3 weeks ago](https://wordpress.org/support/topic/plugin-not-working-on-wp-subfolder/)
 * Hi
 * I have a domain which has multiple subfolder wp installs
 * the plugin works out of the box on the top domain, but on subfolder same settings
   nothing shows up…
 * Ideas?
 * thanks 😉

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [christianzettinger](https://wordpress.org/support/users/christianzettinger/)
 * (@christianzettinger)
 * [3 months, 3 weeks ago](https://wordpress.org/support/topic/plugin-not-working-on-wp-subfolder/#post-18812263)
 * Hey [@humananimal](https://wordpress.org/support/users/humananimal/) thanks for
   your message 🙂
 * This looks like something where we should take a quick look directly on the affected
   site.
 * Would it be possible for you to create a short Support ticket here?
   [https://wponetap.com/contact-support/](https://wponetap.com/contact-support/)
 * That goes straight to our dev team, so they can check your subfolder setup and
   help you out right away. Tech-Support is free, also for free users.
 * Best regards
   Chris from OneTap
 *  Thread Starter [humananimal](https://wordpress.org/support/users/humananimal/)
 * (@humananimal)
 * [3 months, 3 weeks ago](https://wordpress.org/support/topic/plugin-not-working-on-wp-subfolder/#post-18812867)
 * Thanks for the super-fast reply!
 * I’ve made a few more tests on fresh WP installs in subfolder and it DID work.
 * So on my subfolder something else must’ve conflicted, I will give you 5 star 
   rating for cool plugin and epic support.
 *  Plugin Author [christianzettinger](https://wordpress.org/support/users/christianzettinger/)
 * (@christianzettinger)
 * [3 months, 3 weeks ago](https://wordpress.org/support/topic/plugin-not-working-on-wp-subfolder/#post-18813054)
 * That’s great to hear — thanks so much for the kind words! 🙂
 * Happy it’s working on your fresh installs — sounds like something specific on
   that subfolder site caused the conflict.
 * Thank you a lot for the 5-star rating, we really appreciate your support. It 
   genuinely helps a small team like ours keep improving the plugin.
 * If anything comes up later, just let us know — we are always happy to help👍

Viewing 3 replies - 1 through 3 (of 3 total)

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 * 4 replies
 * 2 participants
 * Last reply from: [christianzettinger](https://wordpress.org/support/users/christianzettinger/)
 * Last activity: [3 months, 3 weeks ago](https://wordpress.org/support/topic/plugin-not-working-on-wp-subfolder/#post-18813054)
 * Status: resolved