Plugin not working since 5.5 WordPress update

  • Resolved carldowse

    (@carldowse)


    5 years, 10 months ago

    Since updating to WordPress 5.5 earlier today, I am no longer able to edit my accordions (backend) and they( are no longer working (frontend). Any help would be much appreciated.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author ShapedPlugin LLC

    (@shapedplugin)

    5 years, 9 months ago

    Hi @carldowse

    Apologies for the late reply!

    We tested it locally from our end. It’s working fine here at 5.5. We also went to your reference link and found it’s working fine.

    Have a great day!

    Thank you!

    Thread Starter carldowse

    (@carldowse)

    5 years, 9 months ago

    Hi
    Thanks for getting back to me. The reason it’s working is because I restored a backup without the 5.5 update. A combination of the 5.5 update and an incompatibility issue with another plugin could be causing the problem. I am trying to isolate the issue on my staging site.
    Carl

    • This reply was modified 5 years, 9 months ago by carldowse.
    anutgc

    (@anutgc)

    5 years, 9 months ago

    hi!
    i am facing the same problem. Which version did you downgrade to solve the issue?

    Thread Starter carldowse

    (@carldowse)

    5 years, 9 months ago

    I think it was 5.4.2. I’ve now updated to 5.5 again and with the latest version of the EA app 2.0.10, it’s working again.

Viewing 4 replies - 1 through 4 (of 4 total)

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