Title: Plugin not working with new WordPress
Last modified: October 27, 2020

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# Plugin not working with new WordPress

 *  Resolved [harveyl12](https://wordpress.org/support/users/harveyl12/)
 * (@harveyl12)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/plugin-not-working-with-new-wordpress/)
 * Hi,
 * After updating my websites WooCommerce yesterday it looks like the WooCommerce
   Invoice and Packing slip plugin is not working. I am not seeing the settings 
   for the plugin or the option to create a PDF Invoice or Packing slip on the orders
   page.
 * I have tried deactivating and re-activating the plugin and still no luck.
 * Is this something you are aware of and is in the process of being fixed?
 * Thanks,
 * Harvey
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-not-working-with-new-wordpress%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Contributor [alexmigf](https://wordpress.org/support/users/alexmigf/)
 * (@alexmigf)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/plugin-not-working-with-new-wordpress/#post-13585551)
 * Hello [@harveyl12](https://wordpress.org/support/users/harveyl12/)
 * We aren’t aware of any issue with any WordPress version at this moment. Settings
   are inside the WooCommerce menu option.
 * Can you check under **WooCommerce > Status > Logs** if you see any related error?
 * Let me know.
 *  Thread Starter [harveyl12](https://wordpress.org/support/users/harveyl12/)
 * (@harveyl12)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/plugin-not-working-with-new-wordpress/#post-13585872)
 * Hi,
 * Ive just check in the Logs and there is nothing in the logs at all.
 * I’ve gone to Woocommerce > Settings and there is no menu for the PDF Invoices
   and Packing slips.
 * Anything else I can try?
 *  Plugin Contributor [Ewout](https://wordpress.org/support/users/pomegranate/)
 * (@pomegranate)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/plugin-not-working-with-new-wordpress/#post-13586876)
 * The settings would be directly under the **WooCommerce** menu, not a tab in the
   settings page. Do you see any admin notices? Is WooCommerce installed in its 
   default location (`wp-content/woocommerce/`)?
 *  Thread Starter [harveyl12](https://wordpress.org/support/users/harveyl12/)
 * (@harveyl12)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/plugin-not-working-with-new-wordpress/#post-13586915)
 * I’ve just deleted and re-installed the plugin and its all working fine now again
 *  Plugin Contributor [Ewout](https://wordpress.org/support/users/pomegranate/)
 * (@pomegranate)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/plugin-not-working-with-new-wordpress/#post-13586957)
 * Very glad to hear that Harvey, all the best with your store!

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Plugin not working with new WordPress’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-pdf-invoices-packing-slips/assets/icon-256x256.
   png?rev=2189942)
 * [PDF Invoices & Packing Slips for WooCommerce](https://wordpress.org/plugins/woocommerce-pdf-invoices-packing-slips/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-pdf-invoices-packing-slips/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-pdf-invoices-packing-slips/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-pdf-invoices-packing-slips/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-pdf-invoices-packing-slips/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-pdf-invoices-packing-slips/reviews/)

## Tags

 * [packing](https://wordpress.org/support/topic-tag/packing/)
 * [pdf](https://wordpress.org/support/topic-tag/pdf/)

 * 5 replies
 * 3 participants
 * Last reply from: [Ewout](https://wordpress.org/support/users/pomegranate/)
 * Last activity: [5 years, 7 months ago](https://wordpress.org/support/topic/plugin-not-working-with-new-wordpress/#post-13586957)
 * Status: resolved