Title: Plugin not working with sendpulse Last modified: August 5, 2017 --- # Plugin not working with sendpulse * Resolved [vinay404](https://wordpress.org/support/users/vinay404/) * (@vinay404) * [8 years, 9 months ago](https://wordpress.org/support/topic/plugin-not-working-with-sendpulse/) * Hi, I have uninstalled your plugin as because it wasn’t working with sendpulse. test mail was not going through. I have already talked with sendpulse team and they told us its plugin problem. Now i have installed the easy wp smtp and its working properly, I recommend you to correct it. may be you are loosing your userbase. please see this error below. * ``` Test Message Sent The result was: bool(false) The full debugging output is shown below: object(PHPMailer)#5383 (76) { ["Version"]=> string(6) "5.2.22" ["Priority"]=> NULL ["CharSet"]=> string(5) "UTF-8" ["ContentType"]=> string(10) "text/plain" ["Encoding"]=> string(4) "7bit" ["ErrorInfo"]=> string(43) "SMTP Error: Could not connect to SMTP host." ["From"]=> string(15) "info@krieta.com" ["FromName"]=> string(12) "Krieta Homes" ["Sender"]=> string(15) "info@krieta.com" ["ReturnPath"]=> string(0) "" ["Subject"]=> string(48) "WP Mail SMTP: Test mail to krietahomes@gmail.com" ["Body"]=> string(68) "This is a test email generated by the WP Mail SMTP WordPress plugin." ["AltBody"]=> string(0) "" ["Ical"]=> string(0) "" ["MIMEBody":protected]=> string(69) "This is a test email generated by the WP Mail SMTP WordPress plugin. " ["MIMEHeader":protected]=> string(347) "Date: Sat, 5 Aug 2017 20:41:54 +0000 To: krietahomes@gmail.com From: Krieta Homes Subject: WP Mail SMTP: Test mail to krietahomes@gmail.com Message-ID: X-Mailer: PHPMailer 5.2.22 (https://github.com/PHPMailer/PHPMailer) MIME-Version: 1.0 Content-Type: text/plain; charset=UTF-8 " ["mailHeader":protected]=> string(0) "" ["WordWrap"]=> int(0) ["Mailer"]=> string(4) "smtp" ["Sendmail"]=> string(18) "/usr/sbin/sendmail" ["UseSendmailOptions"]=> bool(true) ["PluginDir"]=> string(0) "" ["ConfirmReadingTo"]=> string(0) "" ["Hostname"]=> string(0) "" ["MessageID"]=> string(0) "" ["MessageDate"]=> string(30) "Sat, 5 Aug 2017 20:41:54 +0000" ["Host"]=> string(14) "smtp-pulse.com" ["Port"]=> string(4) "2525" ["Helo"]=> string(0) "" ["SMTPSecure"]=> string(0) "" ["SMTPAutoTLS"]=> bool(true) ["SMTPAuth"]=> bool(true) ["SMTPOptions"]=> array(0) { } ["Username"]=> string(21) "krietahomes@gmail.com" ["Password"]=> string(10) "something287" ["AuthType"]=> string(0) "" ["Realm"]=> string(0) "" ["Workstation"]=> string(0) "" ["Timeout"]=> int(300) ["SMTPDebug"]=> bool(true) ["Debugoutput"]=> string(4) "echo" ["SMTPKeepAlive"]=> bool(false) ["SingleTo"]=> bool(false) ["SingleToArray"]=> array(0) { } ["do_verp"]=> bool(false) ["AllowEmpty"]=> bool(false) ["LE"]=> string(1) " " ["DKIM_selector"]=> string(0) "" ["DKIM_identity"]=> string(0) "" ["DKIM_passphrase"]=> string(0) "" ["DKIM_domain"]=> string(0) "" ["DKIM_private"]=> string(0) "" ["DKIM_private_string"]=> string(0) "" ["action_function"]=> string(0) "" ["XMailer"]=> string(0) "" ["smtp":protected]=> object(SMTP)#5387 (14) { ["Version"]=> string(6) "5.2.22" ["SMTP_PORT"]=> int(25) ["CRLF"]=> string(2) " " ["do_debug"]=> bool(true) ["Debugoutput"]=> string(4) "echo" ["do_verp"]=> bool(false) ["Timeout"]=> int(300) ["Timelimit"]=> int(300) ["smtp_transaction_id_patterns":protected]=> array(3) { ["exim"]=> string(21) "/[0-9]{3} OK id=(.*)/" ["sendmail"]=> string(29) "/[0-9]{3} 2.0.0 (.*) Message/" ["postfix"]=> string(35) "/[0-9]{3} 2.0.0 Ok: queued as (.*)/" } ["smtp_conn":protected]=> NULL ["error":protected]=> array(4) { ["error"]=> string(0) "" ["detail"]=> string(0) "" ["smtp_code"]=> string(0) "" ["smtp_code_ex"]=> string(0) "" } ["helo_rply":protected]=> NULL ["server_caps":protected]=> NULL ["last_reply":protected]=> string(347) "MIA??????4D?/H??z8P,??BA1O??'g?ce?.x5?:?e???????9? ?? ???_,t?????0???> ?x?? *+|????i? *? g????js;?e??L9?6?>??T6oa??~??-?J M}\??; ????.B$1j???????;q?^?ó??[R???’?U?N???? 0:????.m`??E%2???” } [“to”:protected]=> array(1) { [0]=> array(2) { [0]=> string( 21) “krietahomes@gmail.com” [1]=> string(0) “” } } [“cc”:protected]=> array(0){}[“ bcc”:protected]=> array(0) { } [“ReplyTo”:protected]=> array(0) { } [“all_recipients”: protected]=> array(1) { [“krietahomes@gmail.com”]=> bool(true) } [“RecipientsQueue”: protected]=> array(0) { } [“ReplyToQueue”:protected]=> array(0) { } [“attachment”: protected]=> array(0) { } [“CustomHeader”:protected]=> array(0) { } [“lastMessageID”: protected]=> string(49) “” [“message_type”:protected]=> string(5) “plain” [“boundary”: protected]=> array(3) { [1]=> string(35) “b1_e1f2e821b99c017d108e6dd0a6ce49de”[ 2]=> string(35) “b2_e1f2e821b99c017d108e6dd0a6ce49de” [3]=> string(35) “b3_e1f2e821b99c017d108e6dd0a6ce49de”}[“ language”:protected]=> array(19) { [“authenticate”]=> string(35) “SMTP Error: Could not authenticate.” [“connect_host”]=> string(43) “SMTP Error: Could not connect to SMTP host.” [“data_not_accepted”]=> string(30) “SMTP Error: data not accepted.” [“empty_message”]=> string(18) “Message body empty” [“encoding”]=> string(18) “Unknown encoding: ” [“execute”]=> string(19) “Could not execute: ”[“ file_access”]=> string(23) “Could not access file: ” [“file_open”]=> string(33)“ File Error: Could not open file: ” [“from_failed”]=> string(35) “The following From address failed: ” [“instantiate”]=> string(36) “Could not instantiate mail function.” [“invalid_address”]=> string(17) “Invalid address: ” [“mailer_not_supported”] => string(25) ” mailer is not supported.” [“provide_address”]=> string(54) “You must provide at least one recipient email address.” [“recipients_failed”]=> string( 45) “SMTP Error: The following recipients failed: ” [“signing”]=> string(15) “ Signing Error: ” [“smtp_connect_failed”]=> string(22) “SMTP connect() failed.”[“ smtp_error”]=> string(19) “SMTP server error: ” [“variable_set”]=> string(30)“ Cannot set or reset variable: ” [“extension_missing”]=> string(19) “Extension missing: ” } [“error_count”:protected]=> int(2) [“sign_cert_file”:protected]= > string(0) “” [“sign_key_file”:protected]=> string(0) “” [“sign_extracerts_file”: protected]=> string(0) “” [“sign_key_pass”:protected]=> string(0) “” [“exceptions”: protected]=> bool(true) [“uniqueid”:protected]=> string(32) “e1f2e821b99c017d108e6dd0a6ce49de”} The SMTP debugging output is shown below: 2017-08-05 20:41:54 Connection: opening to smtp-pulse.com:2525, timeout=300, options=array ( ) 2017-08-05 20:41:54 Connection: opened 2017-08-05 20:41:54 SMTP -> get_lines(): $data is “” 2017-08-05 20:41: 54 SMTP -> get_lines(): $str is “220 smtp-pulse.com ESMTP SendPulse SMTP Server” 2017-08-05 20:41:54 SERVER -> CLIENT: 220 smtp-pulse.com ESMTP SendPulse SMTP Server 2017-08-05 20:41:54 CLIENT -> SERVER: EHLO [http://www.krieta.com](http://www.krieta.com) 2017-08-05 20:41:54 SMTP -> get_lines(): $data is “” 2017-08-05 20:41:54 SMTP- > get_lines(): $str is “250-smtp-pulse.com at your service, [::ffff:185.2.168.20]” 2017-08-05 20:41:54 SMTP -> get_lines(): $data is “250-smtp-pulse.com at your service, [::ffff:185.2.168.20] ” 2017-08-05 20:41:54 SMTP -> get_lines(): $str is “250-8BITMIME ” 2017-08-05 20:41:54 SMTP -> get_lines(): $data is “250-smtp- pulse.com at your service, [::ffff:185.2.168.20] 250-8BITMIME ” 2017-08-05 20: 41:54 SMTP -> get_lines(): $str is “250-ENHANCEDSTATUSCODES ” 2017-08-05 20:41: 54 SMTP -> get_lines(): $data is “250-smtp-pulse.com at your service, [::ffff: 185.2.168.20] 250-8BITMIME 250-ENHANCEDSTATUSCODES ” 2017-08-05 20:41:54 SMTP- > get_lines(): $str is “250-AUTH PLAIN LOGIN ” 2017-08-05 20:41:54 SMTP -> get_lines(): $data is “250-smtp-pulse.com at your service, [::ffff:185.2.168.20] 250-8BITMIME 250-ENHANCEDSTATUSCODES 250-AUTH PLAIN LOGIN ” 2017-08-05 20:41:54 SMTP -> get_lines(): $str is “250-AUTH=PLAIN LOGIN ” 2017-08-05 20:41:54 SMTP -> get_lines(): $data is “250-smtp-pulse.com at your service, [::ffff:185.2.168.20] 250-8BITMIME 250- ENHANCEDSTATUSCODES 250-AUTH PLAIN LOGIN 250-AUTH=PLAIN LOGIN ” 2017-08-05 20: 41:54 SMTP -> get_lines(): $str is “250 STARTTLS ” 2017-08-05 20:41:54 SERVER- > CLIENT: 250-smtp-pulse.com at your service, [::ffff:185.2.168.20] 250-8BITMIME 250-ENHANCEDSTATUSCODES 250-AUTH PLAIN LOGIN 250-AUTH=PLAIN LOGIN 250 STARTTLS 2017-08-05 20:41:54 CLIENT -> SERVER: STARTTLS 2017-08-05 20:41:54 SMTP -> get_lines(): $data is “” 2017-08-05 20:41:54 SMTP -> get_lines(): $str is “220 2.0.0 Ready to start TLS ” 2017-08-05 20:41:54 SERVER -> CLIENT: 220 2.0.0 Ready to start TLS 2017-08-05 20:41:54 SMTP Error: Could not connect to SMTP host. 2017-08-05 20:41:54 CLIENT -> SERVER: QUIT 2017-08-05 20:41:54 SMTP -> get_lines(): $data is “” 2017-08-05 20:41:54 SMTP -> get_lines(): $str is “MIA??????4D?/H??z8P,?? BA1O??’g?ce?.x5?: get_lines(): $data is “MIA??????4D?/H??z8P,??BA1O??’g?ce?.x5?: get_lines(): $str is “??mi?????U?X???o?n???q?Z4?=’A???R?. j?`?3?V??Fd???2???Q?????e(?pD??>?e???????9? ” 2017-08-05 20:41:54 SMTP -> get_lines(): $data is “MIA??????4D?/H??z8P,??BA1O??’g?ce?.x5?:?e???????9? ” 2017- 08-05 20:41:54 SMTP -> get_lines(): $str is “?? ???_,t?????0???> ?x?? *+|???? i? *?g????js;?e??L9?6?>??T6oa??~??-?J ” 2017-08-05 20:41:54 SMTP -> get_lines(): $data is “MIA??????4D?/H??z8P,??BA1O??’g?ce?.x5?:?e???????9? ?? ???_, t?????0???> ?x?? *+|????i? *?g????js;?e??L9?6?>??T6oa??~??-?J ” 2017-08-05 20: 41:54 SMTP -> get_lines(): $str is “M}\??; ????.B$1j???????;q?^?ó??[R???’?U?N???? 0:????.m`??E%2???” 2017-08-05 20:41:54 SERVER -> CLIENT: MIA??????4D?/H??z8P,?? BA1O??’g?ce?.x5?:?e???????9? ?? ???_,t?????0???> ?x?? *+|????i? *?g???? js;?e??L9?6?>??T6oa??~??-?J M}\??; ????.B$1j???????;q?^?ó??[R???’?U?N????0:????. m`??E%2??? 2017-08-05 20:41:54 SMTP ERROR: QUIT command failed: MIA??????4D?/ H??z8P,??BA1O??’g?ce?.x5?:?e???????9? ?? ???_,t?????0???> ?x?? *+|???? i? *?g????js;?e??L9?6?>??T6oa??~??-?J M}\??; ????.B$1j???????;q?^?ó??[R???’?U? N????0:????.m`??E%2??? 2017-08-05 20:41:54 Connection: closed 2017-08-05 20:41: 54 SMTP Error: Could not connect to SMTP host.` - This topic was modified 8 years, 9 months ago by [vinay404](https://wordpress.org/support/users/vinay404/). Viewing 1 replies (of 1 total) * Plugin Author [Slava Abakumov](https://wordpress.org/support/users/slaffik/) * (@slaffik) * [8 years, 5 months ago](https://wordpress.org/support/topic/plugin-not-working-with-sendpulse/#post-9810863) * This seems to be fixed in 1.1.0 with a new “Auto TLS” option. Viewing 1 replies (of 1 total) The topic ‘Plugin not working with sendpulse’ is closed to new replies. * ![](https://ps.w.org/wp-mail-smtp/assets/icon-256x256.png?rev=1755440) * [WP Mail SMTP by WPForms - The Most Popular SMTP and Email Log Plugin](https://wordpress.org/plugins/wp-mail-smtp/) * [Frequently Asked Questions](https://wordpress.org/plugins/wp-mail-smtp/#faq) * [Support Threads](https://wordpress.org/support/plugin/wp-mail-smtp/) * [Active Topics](https://wordpress.org/support/plugin/wp-mail-smtp/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wp-mail-smtp/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wp-mail-smtp/reviews/) ## Tags * [incompatible](https://wordpress.org/support/topic-tag/incompatible/) * [SendPulse](https://wordpress.org/support/topic-tag/sendpulse/) * [SMTP plugin](https://wordpress.org/support/topic-tag/smtp-plugin/) * 1 reply * 2 participants * Last reply from: [Slava Abakumov](https://wordpress.org/support/users/slaffik/) * Last activity: [8 years, 5 months ago](https://wordpress.org/support/topic/plugin-not-working-with-sendpulse/#post-9810863) * Status: resolved