Title: Plugin not working with theme
Last modified: September 30, 2019

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# Plugin not working with theme

 *  Resolved [sandra2018](https://wordpress.org/support/users/sandra2018/)
 * (@sandra2018)
 * [6 years, 8 months ago](https://wordpress.org/support/topic/plugin-not-working-with-theme-4/)
 * Hi, I installed the plugin which seemed to be working ok, but I had to deactivate
   it on this website as my client was seeing this error message:
 * This XML file does not appear to have any style information associated with it.
   The document tree is shown below. wp_die ….
 * They couldn’t see the website. Why would this happen? I want to put it back but
   can’t if this keeps happening.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-not-working-with-theme-4%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [amagsumov](https://wordpress.org/support/users/amagsumov/)
 * (@amagsumov)
 * [6 years, 8 months ago](https://wordpress.org/support/topic/plugin-not-working-with-theme-4/#post-11980855)
 * Hello, [@sandra2018](https://wordpress.org/support/users/sandra2018/)
 * Thank you for your request.
 * is the issue solved with disabled CleanTalk plugin?
 * Do you have any errors in your PHP logs?
 *  Plugin Author [alexandergull](https://wordpress.org/support/users/alexandergull/)
 * (@alexandergull)
 * [6 years, 8 months ago](https://wordpress.org/support/topic/plugin-not-working-with-theme-4/#post-11996731)
 * Hello.
 * We will test CleanTalk compatibility with the [theme ](https://themeforest.net/item/book-your-travel-online-booking-wordpress-theme/5632266).
   The site [https://toursinfiji.com/](https://toursinfiji.com/) is built on it,
   right?
 * It could take up to 3 days. We will contact you.
 *  Plugin Author [alexandergull](https://wordpress.org/support/users/alexandergull/)
 * (@alexandergull)
 * [6 years, 8 months ago](https://wordpress.org/support/topic/plugin-not-working-with-theme-4/#post-12004158)
 * Hello, [@sandra2018](https://wordpress.org/support/users/sandra2018/)
 * We have tested plugins compatibility. Everything works fine.
 * Please, try [to update the plugin](https://cleantalk.org/help/update-wordpress)
   to the latest 5.127.1 version. If the issues still persists when the plugin is
   up to date, please contact us via the private ticket system: [https://cleantalk.org/my/support/open](https://cleantalk.org/my/support/open)
 * Best regards,

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Plugin not working with theme’ is closed to new replies.

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 * 3 replies
 * 3 participants
 * Last reply from: [alexandergull](https://wordpress.org/support/users/alexandergull/)
 * Last activity: [6 years, 8 months ago](https://wordpress.org/support/topic/plugin-not-working-with-theme-4/#post-12004158)
 * Status: resolved