Title: Plugin now working
Last modified: March 17, 2019

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# Plugin now working

 *  Resolved [anikhila](https://wordpress.org/support/users/anikhila/)
 * (@anikhila)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/plugin-now-working-3/)
 * Hi,
 * I installed the plugin on my latest wordpress. The plugin displays series of 
   steps in welcome page and then when I click on dashboard, the same “Welcome to
   The Newsletter Plugin” page is displayed. Where ever I click, it goes back to
   this page. I am not able to click any other plugin or even check installed plugin
   or add new plugin as it defaults to the welcome page each time.
 * Please help, it is urgent as I am not able to configure any plugin.
 * Thanks,
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-now-working-3%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [Stefano Lissa](https://wordpress.org/support/users/satollo/)
 * (@satollo)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/plugin-now-working-3/#post-11322607)
 * Hi, it seems the welcome screen is not able to save the “visited status”. Use
   FTP or file manager and delete the plugin folder at wp-content/plugins/newsletter.
 * Probably you have a plugin interfering with the status saving, like an object
   cache.
 *  Thread Starter [anikhila](https://wordpress.org/support/users/anikhila/)
 * (@anikhila)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/plugin-now-working-3/#post-11322646)
 * Hi,
 * I am using wordpress.com. I do not have access to the folders.
 * Please help.
 * Thanks,
 *  Thread Starter [anikhila](https://wordpress.org/support/users/anikhila/)
 * (@anikhila)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/plugin-now-working-3/#post-11322660)
 * Hi,
 * I will contact wordpress.com support.
 * Thanks.
 *  Plugin Author [Stefano Lissa](https://wordpress.org/support/users/satollo/)
 * (@satollo)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/plugin-now-working-3/#post-11323075)
 * Let us know, it’s an important issue we need to deal with.
 * Thank you, Stefano.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Plugin now working’ is closed to new replies.

 * ![](https://ps.w.org/newsletter/assets/icon-256x256.png?rev=1052028)
 * [Newsletter - Send awesome emails from WordPress](https://wordpress.org/plugins/newsletter/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/newsletter/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/newsletter/)
 * [Active Topics](https://wordpress.org/support/plugin/newsletter/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/newsletter/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/newsletter/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [Stefano Lissa](https://wordpress.org/support/users/satollo/)
 * Last activity: [7 years, 2 months ago](https://wordpress.org/support/topic/plugin-now-working-3/#post-11323075)
 * Status: resolved