Title: [Plugin: Online Backup for WordPress] Database backup problem
Last modified: August 20, 2016

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# [Plugin: Online Backup for WordPress] Database backup problem

 *  Resolved [cobungra](https://wordpress.org/support/users/cobungra/)
 * (@cobungra)
 * [14 years, 2 months ago](https://wordpress.org/support/topic/plugin-online-backup-for-wordpress-database-backup-problem/)
 * This works fine on my test server, but fails on the host.
    Files backups work,
   but this error shows with a full or database backup.
 * > A filesystem operation failed while processing ‘Database/OBFW_Database.sql’
   > for backup.
   >  If the following error message is not clear as to the problem 
   > and the issue persists, please contact support providing the complete event
   > log for the activity. Diagnostic information follows:
   > Failed at: 300(/host/hostsub/something/sitename/public/www/web/wp-content/plugins/
   > wponlinebackup/include/tables.php)
   >  An error happened at: compressor_deflate.
   > php(304) gzopen(/tmp/obfwq1qKII) [[function.gzopen](https://wordpress.org/support/topic/plugin-online-backup-for-wordpress-database-backup-problem/function.gzopen?output_format=md)]:
   > failed to open stream: Operation not permitted
 * Can someone suggest what might be going on?
    Thanks
 * [http://wordpress.org/extend/plugins/wponlinebackup/](http://wordpress.org/extend/plugins/wponlinebackup/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Online Backup](https://wordpress.org/support/users/driskell/)
 * (@driskell)
 * [14 years, 2 months ago](https://wordpress.org/support/topic/plugin-online-backup-for-wordpress-database-backup-problem/#post-2625272)
 * Hi cobungra,
 * The host has a bad configuration – the temp directory it is exposing is not accessible.
   But with a few steps you can create your own.
 * Create a folder using FTP that is not visible on your website, so next to public_html
   instead of inside it, if you have that folder. Or create the folder anywhere 
   and use your control panel to password protect it.
 * Then go to General Settings and look at the text next to Filesystem excludes,
   it will say something like this:
    _Custom filesystem excludes can be specified
   here, one per line, relative to the following folder: /var/www/homes/user/public\
   _html_ This is the absolute path to your WordPress website. You can use this 
   to work out the absolute path to the folder you just created as you will need
   it.
 * Next, look in the address bar of your browser where it says: wp-admin/tools.php?
   page=wponlinebackup%2Fwponlinebackup.php&section=settings
    Change the end to 
   advanced, so it says: wp-admin/tools.php?page=wponlinebackup%2Fwponlinebackup.
   php&section=advanced This will load the hidden advanced settings page – be careful
   not to change anything here unless you understand it as it can break the plugin,
   thus why it is hidden.
 * On this page, look for gzip_tmp_dir and tick the checkbox and change the path
   to the folder you created – it needs to be absolute path and you need to tick
   the box or it will ignore the new value – ticking it means to override it. Click
   Save and it should apply.
 * Try running a backup then.
 * Jason.
 *  Thread Starter [cobungra](https://wordpress.org/support/users/cobungra/)
 * (@cobungra)
 * [14 years, 2 months ago](https://wordpress.org/support/topic/plugin-online-backup-for-wordpress-database-backup-problem/#post-2625363)
 * Terrific.
    Thanks very much Driskell this all made sense and has solved the problem.
   The plugin is working well now (WP 3.3.1) Kind regards.
 *  [Zubir Jamal](https://wordpress.org/support/users/zubir2k/)
 * (@zubir2k)
 * [14 years, 1 month ago](https://wordpress.org/support/topic/plugin-online-backup-for-wordpress-database-backup-problem/#post-2625492)
 * Thank you so much!
 * I had the same issue and manage to resolve the problem by following your guide.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘[Plugin: Online Backup for WordPress] Database backup problem’ is closed
to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/wponlinebackup_7192a1.svg)
 * [Online Backup for WordPress](https://wordpress.org/plugins/wponlinebackup/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wponlinebackup/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wponlinebackup/)
 * [Active Topics](https://wordpress.org/support/plugin/wponlinebackup/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wponlinebackup/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wponlinebackup/reviews/)

 * 3 replies
 * 3 participants
 * Last reply from: [Zubir Jamal](https://wordpress.org/support/users/zubir2k/)
 * Last activity: [14 years, 1 month ago](https://wordpress.org/support/topic/plugin-online-backup-for-wordpress-database-backup-problem/#post-2625492)
 * Status: resolved