Title: [Plugin: Online Backup for WordPress] Decrypt Backup Error
Last modified: August 20, 2016

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# [Plugin: Online Backup for WordPress] Decrypt Backup Error

 *  Resolved [Al4d](https://wordpress.org/support/users/al4d/)
 * (@al4d)
 * [13 years, 8 months ago](https://wordpress.org/support/topic/plugin-online-backup-for-wordpress-decrypt-backup-error/)
 * Hi! I have recently switched my hosting company and am trying to restore the 
   backup I downloaded to my computer. The file is larger than the size allowed 
   by my new hosting company, so as per instructions, I uploaded it via FTP.
 * I can see that the plugin recognizes the backup file; however, everytime I try
   to decrypt it, it gives me the error:
    ‘No data received. Unable to load the 
   webpage because the server sent no data.’
 * I know I am using the correct Encryption Key, because I knew of the move ahead
   of time. The backup I want to restore was created yesterday, so I dont believe
   there any plugin compatibility issues.
 * Can you help? Thanks!
 * [http://wordpress.org/extend/plugins/wponlinebackup/](http://wordpress.org/extend/plugins/wponlinebackup/)

Viewing 1 replies (of 1 total)

 *  Thread Starter [Al4d](https://wordpress.org/support/users/al4d/)
 * (@al4d)
 * [13 years, 8 months ago](https://wordpress.org/support/topic/plugin-online-backup-for-wordpress-decrypt-backup-error/#post-3089784)
 * It wasn’t a WP Backup Error problem. Sorry.

Viewing 1 replies (of 1 total)

The topic ‘[Plugin: Online Backup for WordPress] Decrypt Backup Error’ is closed
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 * 1 reply
 * 1 participant
 * Last reply from: [Al4d](https://wordpress.org/support/users/al4d/)
 * Last activity: [13 years, 8 months ago](https://wordpress.org/support/topic/plugin-online-backup-for-wordpress-decrypt-backup-error/#post-3089784)
 * Status: resolved