Title: plugin only half working
Last modified: August 31, 2016

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# plugin only half working

 *  Resolved [catwingz](https://wordpress.org/support/users/catwingz/)
 * (@catwingz)
 * [10 years ago](https://wordpress.org/support/topic/plugin-only-half-working/)
 * Hi. I’m trying to get this set up on a new site, but the progress is sketchy.
   The site is [here](http://barlowstrategies.com) using a child of the Longevity
   theme.
    What I am hoping for is to have a single opt-in that redirects to a thank
   you page with a download. I am using the sidebar widget for this.
 * For a bit Firefox acted like it was adding a name and giving a confirmation, 
   but at this point nothing seems to happen when I click ‘subscribe’. It did work
   on another computer. I was able to add someone using Chrome. Either way, the ‘
   thank you’ message is appearing in the sidebar and the redirect to the download
   page isn’t happening.
 * While searching for solutions I discovered a ‘tables missing’ error message. 
   After clicking the button to add them the page shows ‘attempting to install and
   repair missing data’ but with no sign of changes occurring.
 * I have it set to ‘no’ for double opt-in, but it still appears to be sending the
   email requesting confirmation. Even though we don’t really want the double opt-
   in I am now wondering if we can include the download link in the confirmation
   email, or if you have another recommendation for this.
 * I sent two successful test emails when setting up Postman SMTP but it also has
   an error message awaiting resolution. I have also sent two test newsletter emails.
   This may be a separate plugin issue, but the social links generated by Hupso 
   Share are not showing their images. I’m not sure where Sendpress pulls this information
   from to fix it.
 * IT shows promise. I really hope we can get this working!
    Thank you
 * [https://wordpress.org/plugins/sendpress/](https://wordpress.org/plugins/sendpress/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Thread Starter [catwingz](https://wordpress.org/support/users/catwingz/)
 * (@catwingz)
 * [10 years ago](https://wordpress.org/support/topic/plugin-only-half-working/#post-7363674)
 * As a follow up, the template retains the logo, but not the styles for background
   color and links.
 * The single opt-in may be working, perhaps intermittently, but with the redirect
   to the thank you page not working we may turn the double opt-in back on. We are
   really looking forward to getting this resolved.
 * Thanks again
 *  Plugin Author [itdoug](https://wordpress.org/support/users/itdoug/)
 * (@itdoug)
 * [10 years ago](https://wordpress.org/support/topic/plugin-only-half-working/#post-7363962)
 * catwingz,
 * We can help you here in the forum, but it might be easier if you started a thread
   in our support system by contacting us here:
 * [http://sendpress.com/contact-us/](http://sendpress.com/contact-us/)
 * We can get some screenshots and version info about your site that you may not
   want to post publicly here.
 * If we can get that info, I’m sure we can get this working. I’d want to see screenshots
   of your confirmation page and how you’re collecting subscribers (form or widget).
 * BTW…the confirmation message is right on the confirmation page where you’re specifying
   your page to redirect to.
 *  Thread Starter [catwingz](https://wordpress.org/support/users/catwingz/)
 * (@catwingz)
 * [10 years ago](https://wordpress.org/support/topic/plugin-only-half-working/#post-7363963)
 * itdoug, thanks for the reply. I used the contact form since it was the only thing
   I had access to. I hope this works!
 *  Thread Starter [catwingz](https://wordpress.org/support/users/catwingz/)
 * (@catwingz)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/plugin-only-half-working/#post-7363985)
 * For the record, a number of the issues with this install were either theme or
   site specific. They were almost completely resolved via email.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘plugin only half working’ is closed to new replies.

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## Tags

 * [email confirmation](https://wordpress.org/support/topic-tag/email-confirmation/)

 * 4 replies
 * 2 participants
 * Last reply from: [catwingz](https://wordpress.org/support/users/catwingz/)
 * Last activity: [9 years, 9 months ago](https://wordpress.org/support/topic/plugin-only-half-working/#post-7363985)
 * Status: resolved