Title: Plugin only works sometimes
Last modified: October 23, 2019

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# Plugin only works sometimes

 *  Resolved [rkadmin](https://wordpress.org/support/users/rkadmin/)
 * (@rkadmin)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/plugin-only-works-sometimes-2/)
 * Sidebar widget works in some browsers and on some computers. For example:
    – 
   on my computer, it only works in Chrome and not Firefox or IE – on my partner’s
   computer it works in Firefox but not Chrome – on work computer, it doesn’t work
   on chrome or ie
 * Played with some compatibility settings and deactivating other plugins, but didn’t
   seem to do anything.
 * Any help would be greatly appreciated!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-only-works-sometimes-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Anonymous User 15026628
 * (@anonymized-15026628)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/plugin-only-works-sometimes-2/#post-12289259)
 * Hi rkadmin and I’m sorry for the delay.
 * As far as I can see you do not have enabled Fixed Widget (anymore) on your website.
   Did you deactivate it? Do you still need any help from us?
 * The plugin should work the same way in all browsers of course. But sometimes 
   the WordPress theme, other WordPress plugins, JavaScript errors or even browser
   extensions like ad blockers could lead Fixed Widget to fail in your current browser.
 * What exactly happened when you say it did not work in the specific browser/os?
   
   Did you see any JavaScript error in your console window?
 * Kind regards, Odilo
 *  Anonymous User 15026628
 * (@anonymized-15026628)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/plugin-only-works-sometimes-2/#post-12397633)
 * Hi rkadmin
 * What is the current status?
 * Kind regards, Odilo
 *  Thread Starter [rkadmin](https://wordpress.org/support/users/rkadmin/)
 * (@rkadmin)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/plugin-only-works-sometimes-2/#post-12419823)
 * Sorry for the delay in response. We ended up going with another layout, as you
   can see. I’m sorry we couldn’t get it to work…
 *  Anonymous User 15026628
 * (@anonymized-15026628)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/plugin-only-works-sometimes-2/#post-12426609)
 * OK, I see.
 * Regards, Odilo

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Plugin only works sometimes’ is closed to new replies.

 * ![](https://ps.w.org/q2w3-fixed-widget/assets/icon-256x256.png?rev=2384479)
 * [Fixed Widget and Sticky Elements for WordPress](https://wordpress.org/plugins/q2w3-fixed-widget/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/q2w3-fixed-widget/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/q2w3-fixed-widget/)
 * [Active Topics](https://wordpress.org/support/plugin/q2w3-fixed-widget/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/q2w3-fixed-widget/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/q2w3-fixed-widget/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: Anonymous User 15026628
 * Last activity: [6 years, 3 months ago](https://wordpress.org/support/topic/plugin-only-works-sometimes-2/#post-12426609)
 * Status: resolved