Title: [Plugin: OptionTree] Server error: open_basedir restriction in effect when using optiontree plugin
Last modified: August 20, 2016

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# [Plugin: OptionTree] Server error: open_basedir restriction in effect when using optiontree plugin

 *  [printing414](https://wordpress.org/support/users/printing414/)
 * (@printing414)
 * [13 years, 9 months ago](https://wordpress.org/support/topic/plugin-optiontree-server-error-open_basedir-restriction-in-effect-when-using-optiontree-plugin/)
 * Any help would be appreciated. We bought a new wordpress theme: Pissmo and uploaded
   it into our server. There’s a problem between the server and the wordpress theme.
   The optiontree plugin is not found and does not connect. We are getting this 
   error message;
 * Warning: is_readable() [function.is-readable]: open_basedir restriction in effect.
   File(C:\Inetpub\vhosts\ozahmad.com\httpdocs/wp-content/plugins/C:\Inetpub\vhosts\
   ozahmad.com\httpdocs\wp-content\plugins\option-tree/languages/option-tree-en_US.
   mo) is not within the allowed path(s): (C:\Inetpub\vhosts\ozahmad.com\httpdocs\;
   C:\Windows\Temp) in C:\Inetpub\vhosts\ozahmad.com\httpdocs\wp-includes\l10n.php
   on line 339
 * We have changed the settings in the server to all it to be unrestricted with 
   no luck.
 * Any insights?
 * Thanks!
 * [http://wordpress.org/extend/plugins/option-tree/](http://wordpress.org/extend/plugins/option-tree/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Derek Herman](https://wordpress.org/support/users/valendesigns/)
 * (@valendesigns)
 * [13 years, 9 months ago](https://wordpress.org/support/topic/plugin-optiontree-server-error-open_basedir-restriction-in-effect-when-using-optiontree-plugin/#post-2955612)
 * Why are you telling WP that you are using english? English is the default language
   and you don’t need to add it to your config.php file. Basically the error is 
   saying the english file is missing, but there isn’t one because the plugin is
   in english.
 *  [tcarden](https://wordpress.org/support/users/tcarden/)
 * (@tcarden)
 * [13 years, 8 months ago](https://wordpress.org/support/topic/plugin-optiontree-server-error-open_basedir-restriction-in-effect-when-using-optiontree-plugin/#post-2955675)
 * I’m getting the same error and tried your suggestion Derek. I was wondering if
   you could clarify a little…
 * Apologies for my ignorance but am using this plugin for the first time. In my
   wp-config.php file there is no language set (just set to the default).
 * The line in question in wp-config.php is:
    define(‘WPLANG’, ”);
 * However the plugin seems to be giving the error same error as printing414 noted
   above:
    option-tree-en_US.mo is not within the allowed path(s)
 * See it live here:
    [http://wptest.whost.com.au/](http://wptest.whost.com.au/)
 * Any ideas would be much appreciated.
 * Thanks,
    Tim

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘[Plugin: OptionTree] Server error: open_basedir restriction in effect
when using optiontree plugin’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/option-tree_363534.svg)
 * [OptionTree](https://wordpress.org/plugins/option-tree/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/option-tree/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/option-tree/)
 * [Active Topics](https://wordpress.org/support/plugin/option-tree/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/option-tree/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/option-tree/reviews/)

 * 2 replies
 * 3 participants
 * Last reply from: [tcarden](https://wordpress.org/support/users/tcarden/)
 * Last activity: [13 years, 8 months ago](https://wordpress.org/support/topic/plugin-optiontree-server-error-open_basedir-restriction-in-effect-when-using-optiontree-plugin/#post-2955675)
 * Status: not resolved