Title: [Plugin: Polylang] UPDATE CRASHED MY WORDPRESS Last modified: August 20, 2016 --- # [Plugin: Polylang] UPDATE CRASHED MY WORDPRESS * [philzzz](https://wordpress.org/support/users/philzzz/) * (@philzzz) * [14 years ago](https://wordpress.org/support/topic/plugin-polylang-update-crashed-my-wordpress/) * I have updated the plugin and now my website shows a ‘http 500 internal error’ My wordpress site is crashed ??!! * How can I access my wp-admin to remove the plugin or remove update without accessing/ wp-admin as this does not work any more * [http://wordpress.org/extend/plugins/polylang/](http://wordpress.org/extend/plugins/polylang/) Viewing 12 replies - 1 through 12 (of 12 total) * [willi1s](https://wordpress.org/support/users/willi1s/) * (@willi1s) * [14 years ago](https://wordpress.org/support/topic/plugin-polylang-update-crashed-my-wordpress/#post-2772806) * I’ve just made the same mistake. Clicked update, and now error 500! * Help please! * [willi1s](https://wordpress.org/support/users/willi1s/) * (@willi1s) * [14 years ago](https://wordpress.org/support/topic/plugin-polylang-update-crashed-my-wordpress/#post-2772814) * As a follow up, I found that if I rename the folder containing my theme, WordPress falls back to a default and it is working, so there must be a conflict between my theme and the updated plugin? * Any help on tracking this down would be appreciated. My theme is a child theme of twenty eleven. * [willi1s](https://wordpress.org/support/users/willi1s/) * (@willi1s) * [14 years ago](https://wordpress.org/support/topic/plugin-polylang-update-crashed-my-wordpress/#post-2772815) * Ok, so I renamed my theme directory, went into the wp-admin dashboard, polylang was no longer activated (maybe as I’d been messing about trying to fix it) I clicked activate and then could see my site in the twenty eleven theme. I then renamed my theme back and re-activated it, and bang all sorted? [@philzzz](https://wordpress.org/support/users/philzzz/) hopefully this happens for you too. * Thread Starter [philzzz](https://wordpress.org/support/users/philzzz/) * (@philzzz) * [14 years ago](https://wordpress.org/support/topic/plugin-polylang-update-crashed-my-wordpress/#post-2772819) * you’re lucky..! * when I rename my theme folder, my WordPress tells me my username doesnt match my psw, and when I click forgot psw, it tells me my email doesnt exist in the database…???!!! * Thread Starter [philzzz](https://wordpress.org/support/users/philzzz/) * (@philzzz) * [14 years ago](https://wordpress.org/support/topic/plugin-polylang-update-crashed-my-wordpress/#post-2772825) * in the process of reinstalling wordpress.. hope I can easily upload my backup files… * [craigjross](https://wordpress.org/support/users/craigjross/) * (@craigjross) * [14 years ago](https://wordpress.org/support/topic/plugin-polylang-update-crashed-my-wordpress/#post-2772835) * I had the same type of thing when uploading a plugin a few weeks ago. Turned out that the memory associated with such things was set too low. I had to adjust it in the php.ini file. At least I think that was what it was called. Mind you I was testing on a local host so it was easy to mess with it. I changed the memory setting from 32 to 64 and tried again. It worked. If you like you can take a look at your memory_limit in phpinfo and see if it is 32. if it is you may have to change it. If you still have problems I can dig up more info for you. I will follow this thread and check back. * Thread Starter [philzzz](https://wordpress.org/support/users/philzzz/) * (@philzzz) * [14 years ago](https://wordpress.org/support/topic/plugin-polylang-update-crashed-my-wordpress/#post-2772837) * where can I find this ‘ini’ file ? * Thread Starter [philzzz](https://wordpress.org/support/users/philzzz/) * (@philzzz) * [14 years ago](https://wordpress.org/support/topic/plugin-polylang-update-crashed-my-wordpress/#post-2772839) * BTW, I have reinstalled my WordPress, and imported back my exported wordpress; it is all messed up. on top of that, one page keeps on giving me the ‘500 error’ still. I am not a happy camper. This is driving me crazy… * [craigjross](https://wordpress.org/support/users/craigjross/) * (@craigjross) * [14 years ago](https://wordpress.org/support/topic/plugin-polylang-update-crashed-my-wordpress/#post-2772840) * When I had the problem it was with a pro upgrade from fromidable forms to pro. The following is the response I got from their moderator. * **Most likely, you have installed enough plugins that your memory limit has been exceeded. You will need to increase the memory_limit in your php.ini to 64M or 96M. If you’re not sure where to find this file or how to change it, please contact your webhost for help. It might also work to add this to your wp-config.php: * define(‘WP_MEMORY_LIMIT’, ’96M’); * Sorry. I have been looking for better info on this but can’t seem to find what I had. From this information I did a google search and found more complete information. * [craigjross](https://wordpress.org/support/users/craigjross/) * (@craigjross) * [14 years ago](https://wordpress.org/support/topic/plugin-polylang-update-crashed-my-wordpress/#post-2772841) * The first thing I always do if I see a problem with pages is refresh the permalinks by hitting the save button. Set them to Postname. * Thread Starter [philzzz](https://wordpress.org/support/users/philzzz/) * (@philzzz) * [14 years ago](https://wordpress.org/support/topic/plugin-polylang-update-crashed-my-wordpress/#post-2772842) * Yes, the permalinks do work, and were refreshed; however, this page is giving me a 500 internal server error, and not a 404 not found… * [craigjross](https://wordpress.org/support/users/craigjross/) * (@craigjross) * [14 years ago](https://wordpress.org/support/topic/plugin-polylang-update-crashed-my-wordpress/#post-2772844) * I found the link that helped me with the php.ini memory_limit issue. Remember though that I am working on a localhost. Even so it will give you a clue as to what you are looking for on the host. [link to mamp doc](http://blog-en.mamp.info/2009/09/increase-php-memory-limit-with-mamp-pro.html) Viewing 12 replies - 1 through 12 (of 12 total) The topic ‘[Plugin: Polylang] UPDATE CRASHED MY WORDPRESS’ is closed to new replies. * ![](https://ps.w.org/polylang/assets/icon-256x256.png?rev=3433336) * [Polylang](https://wordpress.org/plugins/polylang/) * [Frequently Asked Questions](https://wordpress.org/plugins/polylang/#faq) * [Support Threads](https://wordpress.org/support/plugin/polylang/) * [Active Topics](https://wordpress.org/support/plugin/polylang/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/polylang/unresolved/) * [Reviews](https://wordpress.org/support/plugin/polylang/reviews/) * 12 replies * 3 participants * Last reply from: [craigjross](https://wordpress.org/support/users/craigjross/) * Last activity: [14 years ago](https://wordpress.org/support/topic/plugin-polylang-update-crashed-my-wordpress/#post-2772844) * Status: not resolved