Title: [Plugin: Post Thumbnail Editor] Not working properly Last modified: August 20, 2016 --- # [Plugin: Post Thumbnail Editor] Not working properly * Resolved [mtwelve](https://wordpress.org/support/users/mtwelve/) * (@mtwelve) * [14 years, 2 months ago](https://wordpress.org/support/topic/plugin-post-thumbnail-editor-not-working-properly/) * Hello, * For some reason the PTE has stopped completly working. * It will let me resize the images but those images are not then used in the website; almost like the DB information about the media object is not being updated to reflect new thumbnails. * For instance, here is a photo that we uploaded: [link](http://www.oxfordhigh.gdst.net/wp-content/uploads/2012/03/senior-news-hshelton-150x150.jpg) * Here is the PTE cropped version: [link](http://www.oxfordhigh.gdst.net/wp-content/uploads/2012/03/senior-news-hshelton-150x150.jpg?2039516843) * And here is a page where the ‘new’ thumbnail should be displayed: [link](http://www.oxfordhigh.gdst.net/news/2011-12/) * Huh? * [http://wordpress.org/extend/plugins/post-thumbnail-editor/](http://wordpress.org/extend/plugins/post-thumbnail-editor/) Viewing 10 replies - 1 through 10 (of 10 total) * Thread Starter [mtwelve](https://wordpress.org/support/users/mtwelve/) * (@mtwelve) * [14 years, 2 months ago](https://wordpress.org/support/topic/plugin-post-thumbnail-editor-not-working-properly/#post-2614105) * I haven’t enabled any other plugins since it did work and the only one updated recently is Contact Form 7. * Thanks * Plugin Author [sewpafly](https://wordpress.org/support/users/sewpafly/) * (@sewpafly) * [14 years, 2 months ago](https://wordpress.org/support/topic/plugin-post-thumbnail-editor-not-working-properly/#post-2614153) * If you disable contact form 7 does it work again? * Can you send me the debug log? * [johnegg](https://wordpress.org/support/users/johnegg/) * (@johnegg) * [14 years, 2 months ago](https://wordpress.org/support/topic/plugin-post-thumbnail-editor-not-working-properly/#post-2614155) * Hi mtwelve, on a separate issue, did you find a solution for the gravity forms issue? [http://wordpress.org/support/topic/plugin-gravity-forms-custom-post-types-no-ability-to-choose-which-items-from-custom-taxonomy-to-display?replies=4](http://wordpress.org/support/topic/plugin-gravity-forms-custom-post-types-no-ability-to-choose-which-items-from-custom-taxonomy-to-display?replies=4) * Thread Starter [mtwelve](https://wordpress.org/support/users/mtwelve/) * (@mtwelve) * [14 years, 2 months ago](https://wordpress.org/support/topic/plugin-post-thumbnail-editor-not-working-properly/#post-2614246) * I will try and find a moment when I can disable CF7 and get back to you. * How can I generate the debug log? * Plugin Author [sewpafly](https://wordpress.org/support/users/sewpafly/) * (@sewpafly) * [14 years, 2 months ago](https://wordpress.org/support/topic/plugin-post-thumbnail-editor-not-working-properly/#post-2614264) * Settings -> Post Thumbnail Editor, then enable debugging. After you load the editor and try to crop an image you can get the log. * Thread Starter [mtwelve](https://wordpress.org/support/users/mtwelve/) * (@mtwelve) * [14 years, 2 months ago](https://wordpress.org/support/topic/plugin-post-thumbnail-editor-not-working-properly/#post-2614265) * Hello, * Log is here [http://dpastey.appspot.com//6jKc/](http://dpastey.appspot.com//6jKc/) This was captured after resizing and with CF7 off. * To recap; the thumbnails are updated in the PTE wizard but not used in the site, even the one that isn’t a custom size (ie thumbnail). * Thanks * Plugin Author [sewpafly](https://wordpress.org/support/users/sewpafly/) * (@sewpafly) * [14 years, 2 months ago](https://wordpress.org/support/topic/plugin-post-thumbnail-editor-not-working-properly/#post-2614268) * From the log file it appears that you successfully created/replaced the thumbnails for the thumbnail and post-thumbnail images. * Can you confirm that the images used in the site have the correct URL? (e.g. are pointing to the file that you just updated: 2012/03/senior-news-hshelton- 150×150.jpg) You can find the information in chrome by right-clicking on the image and selecting “Inspect element”, or in firefox by choosing “view image info”. * If you clear your cache and refresh the page are you getting the right images? * [katalonian](https://wordpress.org/support/users/katalonian/) * (@katalonian) * [14 years, 1 month ago](https://wordpress.org/support/topic/plugin-post-thumbnail-editor-not-working-properly/#post-2614369) * When i disabled Contact Form 7 PTE works properly again… * [katalonian](https://wordpress.org/support/users/katalonian/) * (@katalonian) * [14 years, 1 month ago](https://wordpress.org/support/topic/plugin-post-thumbnail-editor-not-working-properly/#post-2614370) * i thing it’s problem in Contant Form 7 * Thread Starter [mtwelve](https://wordpress.org/support/users/mtwelve/) * (@mtwelve) * [14 years, 1 month ago](https://wordpress.org/support/topic/plugin-post-thumbnail-editor-not-working-properly/#post-2614371) * I was sure I had responded to this post; sorry about that * I cleared my browsers cache and all the resized images showed up; it had nothing to do with CF7 in the end, not my problem at least * Thanks Viewing 10 replies - 1 through 10 (of 10 total) The topic ‘[Plugin: Post Thumbnail Editor] Not working properly’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/post-thumbnail-editor_afafac.svg) * [Post Thumbnail Editor](https://wordpress.org/plugins/post-thumbnail-editor/) * [Frequently Asked Questions](https://wordpress.org/plugins/post-thumbnail-editor/#faq) * [Support Threads](https://wordpress.org/support/plugin/post-thumbnail-editor/) * [Active Topics](https://wordpress.org/support/plugin/post-thumbnail-editor/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/post-thumbnail-editor/unresolved/) * [Reviews](https://wordpress.org/support/plugin/post-thumbnail-editor/reviews/) * 10 replies * 4 participants * Last reply from: [mtwelve](https://wordpress.org/support/users/mtwelve/) * Last activity: [14 years, 1 month ago](https://wordpress.org/support/topic/plugin-post-thumbnail-editor-not-working-properly/#post-2614371) * Status: resolved