Title: Plugin preventing saving product
Last modified: October 3, 2021

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# Plugin preventing saving product

 *  Resolved [kostritsaalex](https://wordpress.org/support/users/kostritsaalex/)
 * (@kostritsaalex)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/plugin-preventing-saving-product-2/)
 * The following annoying popup doesn’t allow to save the product:
 * See:
    [https://ibb.co/N7krxpY](https://ibb.co/N7krxpY)
 * This product belongs to a category or tag that is excluded from the Facebook 
   catalog sync. It will not sync to Facebook
 * Any suggestions?
 * Thanks

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [B C. a11n](https://wordpress.org/support/users/battouly/)
 * (@battouly)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/plugin-preventing-saving-product-2/#post-14933709)
 * Hi [@kostritsaalex](https://wordpress.org/support/users/kostritsaalex/),
 * It sounds like the product has the setting enabled for “include in Facebook sync“,
   yet the category is excluded too.
 * As a quick workaround, it should be possible to remove/uncheck the “Include in
   Facebook sync” from using either the Bulk Actions or directly on the product 
   itself. You can read more about how to do this from [our documentation page](https://docs.woocommerce.com/document/facebook-for-woocommerce/#section-7).
 * Would it be possible to give this a go, and let me know if you can then update
   the product successfully?
 * Thanks!
 *  Thread Starter [kostritsaalex](https://wordpress.org/support/users/kostritsaalex/)
 * (@kostritsaalex)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/plugin-preventing-saving-product-2/#post-14941038)
 * Hi,
    Thanks for the reply.
 * I haven’t seen that “Facebook” section but I found it when switched to the Regular
   products.
 * For some reason it doesn’t display for custom type “Auction” product provided
   by YITH Auctions. Could you please see if you can make this compatible?
    See:
   [https://ibb.co/VqHQCPN](https://ibb.co/VqHQCPN)
 *  [B C. a11n](https://wordpress.org/support/users/battouly/)
 * (@battouly)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/plugin-preventing-saving-product-2/#post-14943137)
 * Hi [@kostritsaalex](https://wordpress.org/support/users/kostritsaalex/),
 * > Could you please see if you can make this compatible?
 * It would be great to have you add your ideas to the [Ideas Board](http://ideas.woocommerce.com/forums/133476-woocommerce),
   which is where developers go to look for future plugin features and improvements.
 * With that said, I’m going to mark this as resolved. If you have any further questions,
   you can start a new thread or comment below to continue working on this topic.
 * Best!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Plugin preventing saving product’ is closed to new replies.

 * ![](https://ps.w.org/facebook-for-woocommerce/assets/icon.svg?rev=3469606)
 * [Meta for WooCommerce](https://wordpress.org/plugins/facebook-for-woocommerce/)
 * [Support Threads](https://wordpress.org/support/plugin/facebook-for-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/facebook-for-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/facebook-for-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/facebook-for-woocommerce/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [B C. a11n](https://wordpress.org/support/users/battouly/)
 * Last activity: [4 years, 8 months ago](https://wordpress.org/support/topic/plugin-preventing-saving-product-2/#post-14943137)
 * Status: resolved