Title: Plugin problem
Last modified: August 30, 2016

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# Plugin problem

 *  [frenzy251](https://wordpress.org/support/users/frenzy251/)
 * (@frenzy251)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/plugin-problem-39/)
 * Hey there I’ve been using the Handheld plugin from elegant Themes for a while
   now, but recently i have been getting the error “creating default object from
   empty value in /home2/admin/public_html/wp-content/plugins/handheld/handheld.
   php on line 510” and the handheld plugin stops working it shows it is still active
   but when i try to view my website with a mobile device it doesnt work. Does anybody
   know how to solve this problem?

Viewing 1 replies (of 1 total)

 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/plugin-problem-39/#post-6358944)
 * As that is a commercial plugin, we ask that you please go to their official support
   channel. In order to be good stewards of the WordPress community, and encourage
   innovation and progress, we feel it’s important to direct people to those official
   locations.
 * [http://www.elegantthemes.com/contact.html](http://www.elegantthemes.com/contact.html)
 * Forum volunteers are also not given access to commercial products, so they would
   not know why your commercial plugin is not working properly. This is one other
   reason why volunteers forward you to the commercial product’s vendors. The vendors
   are responsible for supporting their commercial product.

Viewing 1 replies (of 1 total)

The topic ‘Plugin problem’ is closed to new replies.

## Tags

 * [plugin issues](https://wordpress.org/support/topic-tag/plugin-issues/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 1 reply
 * 2 participants
 * Last reply from: [James Huff](https://wordpress.org/support/users/macmanx/)
 * Last activity: [10 years, 10 months ago](https://wordpress.org/support/topic/plugin-problem-39/#post-6358944)
 * Status: not resolved

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