Title: Plugin Problem Last modified: July 6, 2019 --- # Plugin Problem * [mrzpro](https://wordpress.org/support/users/mrzpro/) * (@mrzpro) * [6 years, 10 months ago](https://wordpress.org/support/topic/plugin-problem-62/) * Hi, in my site I use the GTranslate plugin that if I active Async JavaScript plugin does not work properly. I tried also to include GTranslate in plugin exclusions but nothing changes. Is it possible to have a help to fix this problem? Thanks * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-problem-62%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 14 replies - 1 through 14 (of 14 total) * Plugin Author [Optimizing Matters](https://wordpress.org/support/users/optimizingmatters/) * (@optimizingmatters) * [6 years, 10 months ago](https://wordpress.org/support/topic/plugin-problem-62/#post-11706375) * hard to say … maybe try excluding `translate.google.com` ? * Thread Starter [mrzpro](https://wordpress.org/support/users/mrzpro/) * (@mrzpro) * [6 years, 10 months ago](https://wordpress.org/support/topic/plugin-problem-62/#post-11706520) * Hi, I tried but it’ s not installed if you want I can give you to possibility to access the backoffice… * Plugin Author [Optimizing Matters](https://wordpress.org/support/users/optimizingmatters/) * (@optimizingmatters) * [6 years, 10 months ago](https://wordpress.org/support/topic/plugin-problem-62/#post-11706559) * what is not installed mrzpro? * (afraid I don’t log into ohter people’s backoffices in the context of free support) * Thread Starter [mrzpro](https://wordpress.org/support/users/mrzpro/) * (@mrzpro) * [6 years, 10 months ago](https://wordpress.org/support/topic/plugin-problem-62/#post-11706565) * translate.google.com and there is no possibility to exclude it * Thread Starter [mrzpro](https://wordpress.org/support/users/mrzpro/) * (@mrzpro) * [6 years, 10 months ago](https://wordpress.org/support/topic/plugin-problem-62/#post-11709557) * Hi, herewith what GTranslate programmer wrote: * Hello I didn’t quite understand the point of excluding anything. For Async Javascript, there’s an option included in the plugin to Exclude Jquery. This will be enough to solve the problem, but the button just doesn’t work. And none of the buttons work. The problem is related to Async Javascript plugin functionality, if there’s a button it should be clickable, so I think you should require them to make the plugin do it’s own functionality normally. Once that is in place, I’ll be able to make it work with our plugin, but it has to do its own job normally first, I can’t make our plugin work with a broken one 🙂 Best Regards Sergey * Can you help me to understand? * Plugin Author [Optimizing Matters](https://wordpress.org/support/users/optimizingmatters/) * (@optimizingmatters) * [6 years, 10 months ago](https://wordpress.org/support/topic/plugin-problem-62/#post-11709737) * So I guess Sergey logged in to your site but had a problem on the Async JS settings screen, probably due to a JS conflict on the backend .. 🙂 * If the “defer and exclude jQuery” button does not work, you can always select“ defer” and add `js/jquery/jquery.js` to the exclusion list? * Thread Starter [mrzpro](https://wordpress.org/support/users/mrzpro/) * (@mrzpro) * [6 years, 10 months ago](https://wordpress.org/support/topic/plugin-problem-62/#post-11709795) * Hi, I just try to make what you say but nothing is saved it seems that the button“ Save settings” does nothing. * Plugin Author [Optimizing Matters](https://wordpress.org/support/users/optimizingmatters/) * (@optimizingmatters) * [6 years, 10 months ago](https://wordpress.org/support/topic/plugin-problem-62/#post-11709829) * indeed “probably due to a JS conflict on the backend”, are there any errors on the browser console? * Thread Starter [mrzpro](https://wordpress.org/support/users/mrzpro/) * (@mrzpro) * [6 years, 10 months ago](https://wordpress.org/support/topic/plugin-problem-62/#post-11709843) * Browser console is totally blank! * Plugin Author [Optimizing Matters](https://wordpress.org/support/users/optimizingmatters/) * (@optimizingmatters) * [6 years, 10 months ago](https://wordpress.org/support/topic/plugin-problem-62/#post-11709859) * Afraid I have no idea in that case mrzpro; clicking the “save settings”-button should trigger an AJAX request and you _should_ see a “settings saved” dialog appearing. You _could_ try deactivating other plugins to see if you can isolate the conflict, change settings in AsyncJS and then re-enable the “culprit”-plugin maybe? * Thread Starter [mrzpro](https://wordpress.org/support/users/mrzpro/) * (@mrzpro) * [6 years, 10 months ago](https://wordpress.org/support/topic/plugin-problem-62/#post-11709928) * It seems that the conflict is between Async Javascript and Maps Marker Pro * Plugin Author [Optimizing Matters](https://wordpress.org/support/users/optimizingmatters/) * (@optimizingmatters) * [6 years, 10 months ago](https://wordpress.org/support/topic/plugin-problem-62/#post-11709948) * don’t know that one I’m afraid. maybe set AsyncJS and then re-enable Maps Pro and forget this ever happened? 😉 * Thread Starter [mrzpro](https://wordpress.org/support/users/mrzpro/) * (@mrzpro) * [6 years, 10 months ago](https://wordpress.org/support/topic/plugin-problem-62/#post-11711624) * I tried to Async but it is impossible because other plugins and theme does not work. OK at this point I’m sure this plugin is not suitable for my site Thank you and sorry to bother you * Plugin Author [Optimizing Matters](https://wordpress.org/support/users/optimizingmatters/) * (@optimizingmatters) * [6 years, 10 months ago](https://wordpress.org/support/topic/plugin-problem-62/#post-11711828) * no worries mrzpro 🙂 Viewing 14 replies - 1 through 14 (of 14 total) The topic ‘Plugin Problem’ is closed to new replies. * ![](https://ps.w.org/async-javascript/assets/icon-128x128.png?rev=1839260) * [Async JavaScript](https://wordpress.org/plugins/async-javascript/) * [Frequently Asked Questions](https://wordpress.org/plugins/async-javascript/#faq) * [Support Threads](https://wordpress.org/support/plugin/async-javascript/) * [Active Topics](https://wordpress.org/support/plugin/async-javascript/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/async-javascript/unresolved/) * [Reviews](https://wordpress.org/support/plugin/async-javascript/reviews/) * 14 replies * 2 participants * Last reply from: [Optimizing Matters](https://wordpress.org/support/users/optimizingmatters/) * Last activity: [6 years, 10 months ago](https://wordpress.org/support/topic/plugin-problem-62/#post-11711828) * Status: not resolved