Title: Plugin problem or WordPress settings?
Last modified: November 8, 2024

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# Plugin problem or WordPress settings?

 *  Resolved [BeeWP1](https://wordpress.org/support/users/bpwill82/)
 * (@bpwill82)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/plugin-problem-or-wordpress-settings/)
 * [@hardeepasrani](https://wordpress.org/support/users/hardeepasrani/)
 * I recently purchased and added the paid version of Hyve to my website. When I
   navigate to the “Website URL →Crawl URLs to add content to the Knowledge Base”
   section, and paste my website URL, I get a “failed to access URL” message every
   time, for any page. I transferred several things over after clicking on “WordPress
   →Import your WordPress content into the Knowledge Base”, but not all pages or
   posts showed up to even let me try to add them. Then I saw the sitemap option,
   so I tried that…. Although it was “successfully” added, it remains “ queued”…
   still. 
 * Should I also currently have Hyve Lite downloaded in my plug-ins? (I don’t).
 * How can I fix these things?
 * Thanks

Viewing 1 replies (of 1 total)

 *  Plugin Support [Kush](https://wordpress.org/support/users/kushnamdev/)
 * (@kushnamdev)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/plugin-problem-or-wordpress-settings/#post-18125550)
 * [@bpwill82](https://wordpress.org/support/users/bpwill82/) I just noticed you
   have mentioned using the Hyve Paid version and this forum is mainly for the issues
   with the free version of plugin; in that case, you can contact us from this page–
   https://store.themeisle.com/contact to receive priority support.
   We are sorry
   for the inconvenience faced, Best regards

Viewing 1 replies (of 1 total)

The topic ‘Plugin problem or WordPress settings?’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [Kush](https://wordpress.org/support/users/kushnamdev/)
 * Last activity: [1 year, 6 months ago](https://wordpress.org/support/topic/plugin-problem-or-wordpress-settings/#post-18125550)
 * Status: resolved