Plugin Problem with webinaroptin premium!!!

  • Resolved qwertgbgtzhnhhztgtgtgt

    (@qwertgbgtzhnhhztgtgtgt)


    9 years ago

    Hi Community,
    I have installed a plugin named webinaroptin premium… while i want to acivate the plugin with the license key, the error “it cant be used” come out. Than i called my hoster this problem, and the plugin support, both say, that the problem comes from wordpress.. the errorfiles from my hoster tell me an header problem,.. please i need HEELPPPP

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  • Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    9 years ago

    Please remain calm and bear in mind we cannot debug issues directly involved with premium plugins, as we do not support premium plugins.

    Try deactivating all of your other plugins to explore whether any could be interfering. If none are, keep all other plugins deactivated and switch to the Twenty Sixteen theme to explore whether it could be an issue with your theme.

    If it’s not an issue with your theme either then you need to probe your plugin author or hosting providers for more detail than just “header problem”.

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