Title: Plugin Problems
Last modified: February 7, 2019

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# Plugin Problems

 *  Resolved [siramericano](https://wordpress.org/support/users/siramericano/)
 * (@siramericano)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/plugin-problems-20/)
 * Hi, whenever I try and add plugin shortcode and visit the site, all I get (after
   entering order number and clicking on track) is a form to change order status,
   I have tried it on several computers and private tabs, I always get form to change
   status and not actual list of status.

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Thread Starter [siramericano](https://wordpress.org/support/users/siramericano/)
 * (@siramericano)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/plugin-problems-20/#post-11181988)
 * [https://drive.google.com/file/d/1keWam-JuE3SbUIGNa3xfeUekOZTm2yYO/view?usp=sharing](https://drive.google.com/file/d/1keWam-JuE3SbUIGNa3xfeUekOZTm2yYO/view?usp=sharing)
 * Here is a screenshot
 *  Plugin Contributor [etoilewebdesign](https://wordpress.org/support/users/etoilewebdesign/)
 * (@etoilewebdesign)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/plugin-problems-20/#post-11185269)
 * Hi siramericano,
 * Could you navigate to the “Basic” area of the “Options” tab to see if you have
   enabled all the required fields(in “Order Information Displayed”) that you wish
   to show on the front-end.
    Also, if you navigate to the “Orders” tab and select
   your order does it list all the statuses in the “Order Status History” sub-section?
 *  Thread Starter [siramericano](https://wordpress.org/support/users/siramericano/)
 * (@siramericano)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/plugin-problems-20/#post-11215956)
 * Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Plugin Problems’ is closed to new replies.

 * ![](https://ps.w.org/order-tracking/assets/icon-128x128.png?rev=1803956)
 * [Order Tracking - WordPress Status Tracking Plugin](https://wordpress.org/plugins/order-tracking/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/order-tracking/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/order-tracking/)
 * [Active Topics](https://wordpress.org/support/plugin/order-tracking/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/order-tracking/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/order-tracking/reviews/)

## Tags

 * [problem](https://wordpress.org/support/topic-tag/problem/)
 * [status](https://wordpress.org/support/topic-tag/status/)
 * [tracking](https://wordpress.org/support/topic-tag/tracking/)

 * 3 replies
 * 2 participants
 * Last reply from: [siramericano](https://wordpress.org/support/users/siramericano/)
 * Last activity: [7 years, 3 months ago](https://wordpress.org/support/topic/plugin-problems-20/#post-11215956)
 * Status: resolved