Title: [Plugin: reCAPTCHA Form] Cannot send message Last modified: August 19, 2016 --- # [Plugin: reCAPTCHA Form] Cannot send message * [clarezoe](https://wordpress.org/support/users/clarezoe/) * (@clarezoe) * [16 years, 9 months ago](https://wordpress.org/support/topic/plugin-recaptcha-form-cannot-send-message/) * Hi, my contact form is [http://kinakultur.co.cc/contact/](http://kinakultur.co.cc/contact/) I get the “Your message could not be sent at this time.” * I could not find any information about this error. Could you help? * [http://wordpress.org/extend/plugins/recaptcha-form/](http://wordpress.org/extend/plugins/recaptcha-form/) Viewing 11 replies - 1 through 11 (of 11 total) * [Martijn](https://wordpress.org/support/users/walrick/) * (@walrick) * [16 years, 9 months ago](https://wordpress.org/support/topic/plugin-recaptcha-form-cannot-send-message/#post-1189478) * I can confirm this error, using WP 2.8.4 and no other reCaptcha plugins on the same page. Other contact form plugin works fine. And I later installer WP-Recaptcha for comments and that works fine as well. * A fix would be appreciated. * [tcrDev](https://wordpress.org/support/users/gattdesign/) * (@gattdesign) * [16 years, 8 months ago](https://wordpress.org/support/topic/plugin-recaptcha-form-cannot-send-message/#post-1189530) * At the moment the plugin will only work with WP > 2.8.2, however a version for 2.8.4 will be available soon (no date as yet I’m afraid). * What version of PHP do your servers run? * [daily_american](https://wordpress.org/support/users/daily_american/) * (@daily_american) * [16 years, 7 months ago](https://wordpress.org/support/topic/plugin-recaptcha-form-cannot-send-message/#post-1189531) * Open up gd-recaptcha.php * go to line 651, 652 and uncomment them. * The issue is that `$authorname` and `$authoremail` are being called by line 653` $gatt_design_recaptcha_email_receiver = $authorname . ' <' . $authoremail . ' >';`. With those two lines commented out there’s no name or e-mail to send to. * Rather than commenting those lines out what I did was make a new `get_userdata()` below line 652. So, my code looks like this and it works without disrupting anything else. * ``` $curauth = get_userdata(intval($gatt_design_recaptcha_form_author_field)); //$authorname = $curauth->'user_nicename'; //$authoremail = $curauth->'user_email'; $sendto = get_userdata($authorId); $gatt_design_recaptcha_email_receiver = $sendto->user_nicename . ' <' . $sendto->user_email . '>'; ``` * [tcrDev](https://wordpress.org/support/users/gattdesign/) * (@gattdesign) * [16 years, 7 months ago](https://wordpress.org/support/topic/plugin-recaptcha-form-cannot-send-message/#post-1189532) * daily_american – not quite sure what code you are using above is from, but our code simply uses the wp_mail() function. * Anyways, a new version (1.11) is now available which we have tested with WordPress 2.8.4 and works fine for us. * Any problems, please let us know. * [daily_american](https://wordpress.org/support/users/daily_american/) * (@daily_american) * [16 years, 7 months ago](https://wordpress.org/support/topic/plugin-recaptcha-form-cannot-send-message/#post-1189533) * gattdesign – on line 661 of gd-recaptcha, I see the wp_mail statement within an if statement. A couple of lines above that the coding says //construct mail. The e-mail and users name weren’t being pulled in this section. So, I altered the code to pull the required data. I would upgrade to the 1.11 version, but everything is working fine on my system now. * Thanks for making the update that’s compatible with 2.8.4 though. * [tcrDev](https://wordpress.org/support/users/gattdesign/) * (@gattdesign) * [16 years, 7 months ago](https://wordpress.org/support/topic/plugin-recaptcha-form-cannot-send-message/#post-1189535) * If you mean the name and email address that the email is going **to**, then they are set as variables in lines 606 to 609 (in v. 1.11): * ``` $gatt_design_recaptcha_form_name_field = $_POST['recaptcha_form_name']; $gatt_design_recaptcha_form_email_field = $_POST['recaptcha_form_email']; $gatt_design_recaptcha_form_email_field = sanitize_email($gatt_design_recaptcha_form_email_field); ``` * I haven’t had a chance to check through the previous versions due to time constraints, but this current version definately works OK – perhaps when you get a chance you could maybe upgrade to 1.11 to confirm it works OK for you too? * Thanks * Sam * [daily_american](https://wordpress.org/support/users/daily_american/) * (@daily_american) * [16 years, 7 months ago](https://wordpress.org/support/topic/plugin-recaptcha-form-cannot-send-message/#post-1189538) * That sets the “from” field according to the programming on line 649 * `$gatt_design_recaptcha_email_sender = 'From: ' . $gatt_design_recaptcha_form_name_field.' <' . $gatt_design_recaptcha_form_email_field . '>';` * The **to** which is set a couple lines down is your coding is $gatt_design_recapthca_email_receiver. * That’s the line where the issue was. The $gatt_design_recapthca_email_receiver was being defined, but the variables that were being set were blank. * On the next site I create with wp I’ll check out the update. I don’t want to mess with the production sites I have running. * [tcrDev](https://wordpress.org/support/users/gattdesign/) * (@gattdesign) * [16 years, 7 months ago](https://wordpress.org/support/topic/plugin-recaptcha-form-cannot-send-message/#post-1189539) * Sorry I meant **from** in my previous post (it was a long day!). * Right, the $gatt_design_recaptcha_email_receiver variable is simply pulling the information from a couple of built-in WordPress functions – **get_option(‘blogname’)** and **get_option(‘admin_email’)**. * The whole line in v1.11 is: * `$gatt_design_recaptcha_email_receiver = get_option('blogname') . ' <' . get_option(' admin_email') . '>';` * In the next site you try, if v1.11 doesn’t work and and you can confirm the above is correct in your installation then I think there may be some issue with WordPress itself in that case. * Out of interest, can you tell me which version you were experiencing the problems with? * [daily_american](https://wordpress.org/support/users/daily_american/) * (@daily_american) * [16 years, 7 months ago](https://wordpress.org/support/topic/plugin-recaptcha-form-cannot-send-message/#post-1189543) * The version I have is 1.1 and it’s running on wp 2.8.4 * Another difference in what I’m using the form for and what you have set is that I have the contact form pulling the to email from the specific “profile” page of the user to be contacted. I’m not having all the contact forms being sent to the admin like in the code you have for 1.11 * [http://www.papercutters.org/author/admin/](http://www.papercutters.org/author/admin/) * [daily_american](https://wordpress.org/support/users/daily_american/) * (@daily_american) * [16 years, 7 months ago](https://wordpress.org/support/topic/plugin-recaptcha-form-cannot-send-message/#post-1189544) * gattdesign the update for 1.11 works fine to have the contact form contact the administrator on wp 2.8.4. * [webgyrl](https://wordpress.org/support/users/webgyrl/) * (@webgyrl) * [15 years, 9 months ago](https://wordpress.org/support/topic/plugin-recaptcha-form-cannot-send-message/#post-1189594) * Hello, * I am having this same issue. I have installed the plugin, gotten Key and Secret and published the form [http://www.natalie-brown.com/contact-2/](http://www.natalie-brown.com/contact-2/) * I get the message: Your message could not be sent at this time. * I am using WP Version 3.0.1 Plugin reCAPTCHA Form Version 1.2 * Anyone have a fix? I have tried alternate CAPTCHA and they work, but we need Audio as visually impaired people visit the site and can’t send mail to the client. * Thanks for any help you can give! Viewing 11 replies - 1 through 11 (of 11 total) The topic ‘[Plugin: reCAPTCHA Form] Cannot send message’ is closed to new replies. * 11 replies * 5 participants * Last reply from: [webgyrl](https://wordpress.org/support/users/webgyrl/) * Last activity: [15 years, 9 months ago](https://wordpress.org/support/topic/plugin-recaptcha-form-cannot-send-message/#post-1189594) * Status: not resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics