• Resolved helpplease

    (@megan780)


    When I view images in the plugin’s trash, the thumbnails for these images would not load. When checking the console, I see this error: “Failed to load resource: the server responded with a status of 404 (Not Found)”. Checking the address of the images that are requested, I see that the plugin is requesting images from “/p-content/uploads/wpmc-trash/” instead of “/wp-content/uploads/wpmc-trash/” – the “w” is missing from the requested address. This only happens with images in the trash folder. How should I fix this?

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  • Thread Starter helpplease

    (@megan780)

    I should also mention that if there are more than ~15 entries in the trash requesting thumbnails and getting 404 errors, I get a 504 timeout error and my server crashes. While there is a way around this to use the plugin without crashing my server, I’d like to fix this anyway.

    Plugin Author Jordy Meow

    (@tigroumeow)

    Hi @megan780,

    I see that the plugin is requesting images from “/p-content/uploads/wpmc-trash/” instead of “/wp-content/uploads/wpmc-trash/” – the “w” is missing from the requested address. This only happens with images in the trash folder.

    I have never ever seen this happening, and no other users mentioned this issue. Are you using the Media Library or Filesystem mode? Is there something I should know about your install? Something different? Are your files hosted outside WordPress?

    ~15 entries in the trash requesting thumbnails and getting 404 errors, I get a 504 timeout error and my server crashes

    Sounds like collateral damage unfortunately 🙂 But I would like to say that… your server should really not crash even though there are 20-40 404 errors in a row: those are static files (images are) and http servers handle this extremely quickly. With thousands of requests, I could imagine a timeout, maybe… but a crash? Something is really odd. Are you using a professional hosting service? Or your own server? It sounds like there might be something misconfigured (I am not throwing the rock at someone’s else, just trying to help).

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