Title: Plugin restore failed
Last modified: May 2, 2020

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# Plugin restore failed

 *  Resolved [catonebros](https://wordpress.org/support/users/catonebros/)
 * (@catonebros)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/plugin-restore-failed/)
 * Hi,
 * I’m trying to restore backup plugins but Updraft gives me this report:
 * 0000.086 () Opened log file at time: Mon, 06 Apr 2020 17:05:48 +0000 on [https://prova57home.wpcomstaging.com](https://prova57home.wpcomstaging.com)
   
   0000.088 () UpdraftPlus WordPress backup plugin ([https://updraftplus.com](https://updraftplus.com)):
   1.16.23 WP: 5.4 PHP: 7.3.16 (fpm-fcgi, Linux pool97-310-34.dca.atomicsites.net
   4.19.0-8-amd64 #1 SMP Debian 4.19.98-1 (2020-01-26) x86_64) MySQL: 10.3.22-MariaDB-
   log WPLANG: it_IT Server: nginx safe_mode: 0 max_execution_time: 1200 memory_limit:
   256M (used: 25.7M | 28M) multisite: N openssl: OpenSSL 1.1.1d 10 Sep 2019 mcrypt:
   Y LANG: ZipArchive::addFile: Y 0000.088 () Free space on disk containing Updraft’s
   temporary directory: 1882349.3 MB 0000.058 () Opened log file at time: Mon, 06
   Apr 2020 17:05:50 +0000 on [https://prova57home.wpcomstaging.com](https://prova57home.wpcomstaging.com)
   0000.060 () UpdraftPlus WordPress backup plugin ([https://updraftplus.com](https://updraftplus.com)):
   1.16.23 WP: 5.4 PHP: 7.3.16 (fpm-fcgi, Linux pool97-310-34.dca.atomicsites.net
   4.19.0-8-amd64 #1 SMP Debian 4.19.98-1 (2020-01-26) x86_64) MySQL: 10.3.22-MariaDB-
   log WPLANG: it_IT Server: nginx safe_mode: 0 max_execution_time: 1200 memory_limit:
   256M (used: 23.1M | 26M) multisite: N openssl: OpenSSL 1.1.1d 10 Sep 2019 mcrypt:
   Y LANG: ZipArchive::addFile: Y 0000.060 () Free space on disk containing Updraft’s
   temporary directory: 1882349.3 MB 0000.072 () Ensuring WP_Filesystem is setup
   for a restore 0000.072 () WP_Filesystem is setup and ready for a restore 0000.110()
   Restore job started. Entities to restore: plugins. Restore options: {“updraft_encryptionphrase”:””,”
   updraft_restorer_wpcore_includewpconfig”:false,”updraft_incremental_restore_point”:-
   1} 0000.130 () Will not delete any archives after unpacking them, because there
   was no cloud storage for this backup 0000.228 () Entity: plugins 0000.228 () 
   restore_backup(backup_file=backup_2020-04-06-1730_prova57homewpcomstagingcom_aaaf1b473dc9-
   plugins.zip, type=plugins, info=a:2:{s:4:”path”;s:30:”/srv/htdocs/wp-content/
   plugins”;s:11:”description”;s:6:”Plugin”;}, last_one=1) 0000.228 () Scompattamento
   del backup… (backup_2020-04-06-1730_prova57homewpcomstagingcom_aaaf1b473dc9-plugins.
   zip, 77.7 MB) 0000.231 () Unzipping backup_2020-04-06-1730_prova57homewpcomstagingcom_aaaf1b473dc9-
   plugins.zip to /srv/htdocs/wp-content/upgrade/33daf046/ using UpdraftPlus_ZipArchive,
   starting index 0 0000.812 () Unzip progress: 2472 out of 16803 files (74.8 KB,
   plugins/jetwoo-widgets-for-elementor/languages/jetwoo-widgets-for-elementor.pot)
   0001.372 () Unzip progress: 3473 out of 16803 files (26.3 MB, plugins/updraftplus/
   vendor/kriswallsmith/assetic/src/Assetic/Filter/PackerFilter.php) 0001.669 ()
   Unzip progress: 4474 out of 16803 files (35.4 MB, plugins/woocommerce-admin/src/
   Features/Analytics.php) 0002.203 () Unzip progress: 5475 out of 16803 files (
   46.3 MB, plugins/woocommerce-jetpack/includes/class-wcj-order-custom-statuses.
   php) 0002.923 () Unzip progress: 6476 out of 16803 files (65 MB, plugins/advanced-
   dynamic-pricing-for-woocommerce/classes/engine/class-wdp-rules-collection.php)
   0003.370 () Unzip progress: 7477 out of 16803 files (76.5 MB, plugins/woocommerce/
   packages/woocommerce-blocks/assets/css/abstracts/_breakpoints.scss) 0003.899 ()
   Unzip progress: 8478 out of 16803 files (90.6 MB, plugins/woocommerce/vendor/
   composer/autoload_static.php) 0004.268 () Unzip progress: 9479 out of 16803 files(
   99.5 MB, plugins/wp-optimize/vendor/marcusschwarz/lesserphp/tests/inputs/test-
   imports/file2.less) 0005.012 () Unzip progress: 10480 out of 16803 files (122.6
   MB, plugins/yith-woocommerce-social-login/assets/images/05-bg.png) 0005.699 ()
   Unzip progress: 11481 out of 16803 files (135.6 MB, plugins/full-site-editing/
   full-site-editing-pt_BR-bd3b4d14b4d595419999ec3686791034.json) 0006.391 () Unzip
   progress: 12482 out of 16803 files (140.6 MB, plugins/jetpack/modules/videopress/
   utility-functions.php) 0007.146 () Unzip progress: 13483 out of 16803 files (
   180.9 MB, plugins/jetpack/languages/jetpack-he_IL.mo) 0007.907 () Unzip progress:
   14484 out of 16803 files (206.4 MB, plugins/page-optimize/tests/data/url-to-file-
   mapping/site/content/exists) 0008.273 () Unzip progress: 15485 out of 16803 files(
   218.5 MB, plugins/wordpress-seo/inc/class-wpseo-installation.php) 0008.625 ()
   Unzip progress: 16486 out of 16803 files (234.5 MB, plugins/amp/languages/amp-
   de_DE.mo) 0008.785 () Unzip progress: 16803 out of 16803 files (242.7 MB, plugins/
   coblocks/src/blocks/post-carousel/block.json) 0008.800 () Moving old data: filesystem
   method / updraft_dir is potentially possible 0008.800 () Moving old data: can
   potentially use wp_filesystem method / -old 0008.800 () Rimozione dei dati vecchi…
   0009.293 () Top-level entities being moved: woocommerce-gateway-stripe, updraftplus,
   astra-bulk-edit, login-recaptcha, woocommerce-jetpack, advanced-dynamic-pricing-
   for-woocommerce, woocommerce, wp-optimize, coming-soon, whp-hide-posts, woocommerce-
   mailchimp, jetpack, page-optimize, akismet, wt-smart-coupons-for-woocommerce,
   layout-grid, index.php, wordpress-seo, mobile-login-woocommerce.zip, amp, coblocks
   0009.325 () Error message: Impossibile spostare il file. Controllare le autorizzazioni.
   0009.325 () Error data (move_failed): /srv/htdocs/wp-content/plugins/jetpack -
   > /srv/htdocs/wp-content/updraft/plugins-old/jetpack 0009.325 () plugins: /srv/
   htdocs/wp-content/plugins: deleting contents (as attempts to copy failed) 0009.688()
   Spostamento del backup scompattato in posizione… 0010.153 () Top-level entities
   being moved: amp, wpcat2tag-importer, index.php, mobile-login-woocommerce.zip,
   layout-grid, wt-smart-coupons-for-woocommerce, woocommerce-mailchimp, elementor-
   pro, yith-woocommerce-social-login, redirection, page-optimize, woocommerce-jetpack,
   filebird, woocommerce-admin, woo-bulk-editor, coblocks, advanced-dynamic-pricing-
   for-woocommerce, astra-import-export, wordpress-seo, woocommerce-gateway-paypal-
   express-checkout, login-recaptcha, astra-bulk-edit, whp-hide-posts, woocommerce-
   gateway-stripe, yith-woocommerce-tab-manager, woocommerce-ajax-filters, woo-order-
   export-lite, full-site-editing, gutenberg, updraftplus, astra-widgets, classic-
   editor, load-more-products-for-woocommerce, interactive-3d-flipbook-powered-physics-
   engine, jetpack, jetwoo-widgets-for-elementor, coming-soon, woolentor-addons,
   wp-optimize, woocommerce, elementor, akismet, page-links-to 0010.154 () PHP event:
   code E_WARNING: copy(/srv/htdocs/wp-content/plugins/amp/readme.txt): failed to
   open stream: Read-only file system (line 281, wp-admin/includes/class-wp-filesystem-
   direct.php) 0010.212 () Error message: Impossibile spostare il file. Controllare
   le autorizzazioni. 0010.212 () Error data (move_failed): (2) /srv/htdocs/wp-content/
   upgrade/33daf046/plugins/amp -> /srv/htdocs/wp-content/plugins/amp 0010.239 ()
   Restore failed… 0010.239 () Error message: Impossibile spostare il file. Controllare
   le autorizzazioni. 0010.239 () Error data (move_failed): (2) /srv/htdocs/wp-content/
   upgrade/33daf046/plugins/amp -> /srv/htdocs/wp-content/plugins/amp 0010.239 ()
   Restore failed
 * Please, can someone help me?
    Would be very grateful for any help with this. 
   Thanks!

Viewing 1 replies (of 1 total)

 *  Plugin Contributor [bcrodua](https://wordpress.org/support/users/bcrodua/)
 * (@bcrodua)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/plugin-restore-failed/#post-12639910)
 * Hi,
 * 1. There appears to be a file permission issue, meaning UpdraftPlus or WordPress
   does not have the correct read or write permission to a certain folder or file.
 * The following article on Smashing Magazine is a good guide as to the file permissions/
   ownerships that are required for WordPress: [https://www.smashingmagazine.com/2014/05/proper-wordpress-filesystem-permissions-ownerships/#file-and-folder-ownership-for-wordpress](https://www.smashingmagazine.com/2014/05/proper-wordpress-filesystem-permissions-ownerships/#file-and-folder-ownership-for-wordpress)
 * 2. Check and make sure there is more than enough space on your server.
 * Kind Regards,
    Bryle

Viewing 1 replies (of 1 total)

The topic ‘Plugin restore failed’ is closed to new replies.

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## Tags

 * [plugin-backup](https://wordpress.org/support/topic-tag/plugin-backup/)
 * [restore backup](https://wordpress.org/support/topic-tag/restore-backup/)
 * [restore failed](https://wordpress.org/support/topic-tag/restore-failed/)
 * [updraft plus](https://wordpress.org/support/topic-tag/updraft-plus/)

 * 1 reply
 * 2 participants
 * Last reply from: [bcrodua](https://wordpress.org/support/users/bcrodua/)
 * Last activity: [6 years, 1 month ago](https://wordpress.org/support/topic/plugin-restore-failed/#post-12639910)
 * Status: resolved