Title: Plugin settings
Last modified: October 23, 2024

---

# Plugin settings

 *  [davidvillard](https://wordpress.org/support/users/davidvillard/)
 * (@davidvillard)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/plugin-settings-25/)
 * I have a problem, and that is that the settings are not saved, I change anything
   and when I click on save it does not save, such as Allow the administrator to
   bid in his own auction. At first it was fine, now suddenly it doesn’t save anymore.
   I hope your help!

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Nitesh](https://wordpress.org/support/users/nitesh_singh/)
 * (@nitesh_singh)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/plugin-settings-25/#post-18092770)
 * Hi [@davidvillard](https://wordpress.org/support/users/davidvillard/),
 * We have reviewed your query regarding the auction settings not being saved as
   expected. Could you please clarify how you identified this issue? Did you encounter
   any error or warning messages while saving the settings? Is the checkbox for 
   the “Allow Administrator to bid on their own auction” option not functioning 
   correctly (enabling/disabling)? Or are you unable to place a bid as an admin 
   on the auction product? Please specify which of these issues you are facing.
 * To assist you better, kindly provide the following:
 * -> Share the Woocommerce System Report, which can be found in WP Admin > Woocommerce
   > Status > Get System Report.
   -> Record a video demonstrating the issue and share
   it with us, so we can better understand the problem.
 * Thank You
 *  Thread Starter [davidvillard](https://wordpress.org/support/users/davidvillard/)
 * (@davidvillard)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/plugin-settings-25/#post-18095531)
 *  Plugin Author [Nitesh](https://wordpress.org/support/users/nitesh_singh/)
 * (@nitesh_singh)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/plugin-settings-25/#post-18099349)
 * Hello [@davidvillard](https://wordpress.org/support/users/davidvillard/),
 * We reviewed the video you shared and understand the issue you demonstrated.
 * We attempted to replicate this on our server, but the auction settings functioned
   as expected, saving changes correctly when enabled or disabled by the admin. 
   Please see the attached video for reference.
   Video : [https://we.tl/t-NzAol8DfZg](https://we.tl/t-NzAol8DfZg)
 * It appears this issue may be specific to your site, likely due to a CSS/JavaScript
   conflict with your theme or plugins. If possible, please provide the following
   details to help us resolve this efficiently:
    1. **WooCommerce System Report:** Go to _WP Admin > WooCommerce > Status > Get 
       System Report._
    2. **Theme Information:** Let us know which theme you’re using, and if it’s paid,
       please share the zip file so we can install it for testing.
    3. **Plugin Conflict Check:** Please activate the auction plugin, then deactivate
       other plugins one by one to see if the issue disappears. If you identify a plugin
       that resolves the issue upon deactivation, please let us know the plugin’s name.
    4. **WooCommerce Error Log:** You can access error logs by navigating to _WooCommerce
       > System Status > Logs,_ then selecting the relevant error log file and clicking“
       View.”
 * You can share this information with us through [this contact form](https://auctionplugin.net/contact-us/).
   We’ll review it and get back to you.
 * Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Plugin settings’ is closed to new replies.

 * ![](https://ps.w.org/ultimate-woocommerce-auction/assets/icon-256x256.gif?rev
   =2682280)
 * [Ultimate Auction for WooCommerce - Excellent WP Auction Plugin](https://wordpress.org/plugins/ultimate-woocommerce-auction/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/ultimate-woocommerce-auction/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/ultimate-woocommerce-auction/)
 * [Active Topics](https://wordpress.org/support/plugin/ultimate-woocommerce-auction/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/ultimate-woocommerce-auction/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/ultimate-woocommerce-auction/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [Nitesh](https://wordpress.org/support/users/nitesh_singh/)
 * Last activity: [1 year, 7 months ago](https://wordpress.org/support/topic/plugin-settings-25/#post-18099349)
 * Status: not resolved