Title: Plugin Settings not Saving
Last modified: May 21, 2019

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# Plugin Settings not Saving

 *  Resolved [wdmediaco](https://wordpress.org/support/users/wdmediaco/)
 * (@wdmediaco)
 * [7 years ago](https://wordpress.org/support/topic/plugin-settings-not-saving-2/)
 * I am trying to bypass the cron job and send straight away to troubleshoot names
   not being added to my lists
 * When saving, the checkbox does not stay saved, and I continue to get email notifications
   with submitted emails that are not in my lists.
    -  This topic was modified 7 years ago by [wdmediaco](https://wordpress.org/support/users/wdmediaco/).

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Constant Contact](https://wordpress.org/support/users/constantcontact/)
 * (@constantcontact)
 * [7 years ago](https://wordpress.org/support/topic/plugin-settings-not-saving-2/#post-11553435)
 * The “bypass” cron setting wouldn’t prevent notifications, it’d just make them
   show up in your inbox a little more readily right after submitting.
 * Regarding trying to debug what’s going on with the lack of entries in your list,
   the “Debug” setting at the very end would be more beneficial to enable and save.
   That’ll reveal a normally hidden submenu that will hold error logs once some 
   are generated. Part of the logging in place is checking details being sent to
   the API as well as the responses, so once enabled, just going and submitting 
   to the form would start populating the log right away.
 * Hope that helps, and if needbe, share what the log contents are and we can help
   determine what’s going on.
 *  Thread Starter [wdmediaco](https://wordpress.org/support/users/wdmediaco/)
 * (@wdmediaco)
 * [7 years ago](https://wordpress.org/support/topic/plugin-settings-not-saving-2/#post-11556953)
 * I turned it on, and the emails seemed to stop – does the debug throw an error
   on the front end?
 * Also, the issue of settings not saving properly means I now cannot turn it off–
   whats the key to manually edit this in the DB?
 * Thank you!
 *  Plugin Author [Constant Contact](https://wordpress.org/support/users/constantcontact/)
 * (@constantcontact)
 * [7 years ago](https://wordpress.org/support/topic/plugin-settings-not-saving-2/#post-11557699)
 * The fact that things aren’t saving like expected is a bit odd and we’re not sure
   why it’s happening as it’s the first time we’ve seen this.
 * Most, if not all, of the options we save have an option key prefix of ctct_ so
   doing a LIKE search for that should find you the results. `%ctct_%`
 * Would you be willing to contact us at [apisupport@constantcontact.com](https://wordpress.org/support/topic/plugin-settings-not-saving-2/apisupport@constantcontact.com?output_format=md)
   and cc [support@pluginize.com](https://wordpress.org/support/topic/plugin-settings-not-saving-2/support@pluginize.com?output_format=md)
   so we can take the support off the public form? We’re curious what’s going on.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Plugin Settings not Saving’ is closed to new replies.

 * ![](https://ps.w.org/constant-contact-forms/assets/icon-256x256.png?rev=2951825)
 * [Constant Contact Forms](https://wordpress.org/plugins/constant-contact-forms/)
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 * 3 replies
 * 2 participants
 * Last reply from: [Constant Contact](https://wordpress.org/support/users/constantcontact/)
 * Last activity: [7 years ago](https://wordpress.org/support/topic/plugin-settings-not-saving-2/#post-11557699)
 * Status: resolved