Title: Plugin Settings Page Not Working
Last modified: September 19, 2018

---

# Plugin Settings Page Not Working

 *  Resolved [acrossmediamarketing](https://wordpress.org/support/users/acrossmediamarketing/)
 * (@acrossmediamarketing)
 * [7 years, 8 months ago](https://wordpress.org/support/topic/plugin-settings-page-not-working/)
 * I’ve installed and activated the plugin > go to tools > wp reset > nothing there.
   I just see a broken image link, 4 text links that say reset, tools, support, 
   and ip geolocation but even when I click on those links nothing happens. It’s
   a dud.
 * I installed the old plugin “Advanved Reset WP” and it opens just fine. Is it 
   safe to use the old one? My concerns are that my login credentials won’t work
   if I do a clean install of wp and that it will delete the wrong uploads folder
   since I am on a subdomain staging site.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-settings-page-not-working%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [WebFactory](https://wordpress.org/support/users/webfactory/)
 * (@webfactory)
 * [7 years, 8 months ago](https://wordpress.org/support/topic/plugin-settings-page-not-working/#post-10704186)
 * Hi,
    We’re extremely eager to fix this bug ASAP! Could you please email [support@webfactoryltd.com](https://wordpress.org/support/topic/plugin-settings-page-not-working/support@webfactoryltd.com?output_format=md)
   and our main dev will work with you and have a look at it. From what you described
   it’s a JS issue since the tabs interface is not properly initialized.
 * As for Advanced Reset WP – it’s no longer maintained or supported. So, it’s as
   safe as a plugin can be in those circumstances. I’d suggest using WP Reset which
   is, as you can see very well supported 🙂
 *  Plugin Author [WebFactory](https://wordpress.org/support/users/webfactory/)
 * (@webfactory)
 * [7 years, 8 months ago](https://wordpress.org/support/topic/plugin-settings-page-not-working/#post-10704918)
 * Resolved.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Plugin Settings Page Not Working’ is closed to new replies.

 * ![](https://ps.w.org/wp-reset/assets/icon-256x256.png?rev=1906468)
 * [WP Reset](https://wordpress.org/plugins/wp-reset/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-reset/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-reset/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-reset/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-reset/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-reset/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [WebFactory](https://wordpress.org/support/users/webfactory/)
 * Last activity: [7 years, 8 months ago](https://wordpress.org/support/topic/plugin-settings-page-not-working/#post-10704918)
 * Status: resolved