Title: Plugin settings stop browser
Last modified: June 3, 2023

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# Plugin settings stop browser

 *  Resolved [olmunso](https://wordpress.org/support/users/olmunso/)
 * (@olmunso)
 * [3 years ago](https://wordpress.org/support/topic/plugin-settings-stop-browser/)
 * Hi, I just installed the plugin successfully, but when I start the setup, it 
   doesn’t load the browser and I get an error. I thought it was the hosting, but
   no, I tried it with two other hosting and it’s the same problem. Something is
   wrong with the plugin.

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [Smash Balloon Joel](https://wordpress.org/support/users/joelsmashballoon/)
 * (@joelsmashballoon)
 * [3 years ago](https://wordpress.org/support/topic/plugin-settings-stop-browser/#post-16794715)
 * Hey [@olmunso](https://wordpress.org/support/users/olmunso/),
 * Thank you for reaching out and sorry to hear you have errors during the setup!
   Would you be able to let me know the specific error you ran into? If it was not
   displayed on the site, you may have received an email from WordPress with the
   error, or the error may be in your server’s PHP Error log. We haven’t identified
   any general issues with the plugin, so it could also be a conflict with other
   plugins, themes, or even the database user permissions.
 * Best regards,
   Joel
 *  Thread Starter [olmunso](https://wordpress.org/support/users/olmunso/)
 * (@olmunso)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/plugin-settings-stop-browser/#post-16817049)
 * Hi Joel,
 * Thank you for your answer, I tell you that I carried out some tests in different
   hosting services and reinstalling wordpress without any additional plugin or 
   theme and the error “the page does not respond” appears.
 * The plugin installs correctly, but when I click on the next button to start the
   youtube channel setup the whole wordpress dashboard stops and then I get a popup
   with the message “page is not responding”. And the php log doesn’t show any error.
 * Greetings.
 *  Plugin Support [Smash Balloon Joel](https://wordpress.org/support/users/joelsmashballoon/)
 * (@joelsmashballoon)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/plugin-settings-stop-browser/#post-16818140)
 * Hey [@olmunso](https://wordpress.org/support/users/olmunso/),
 * That does sound odd! We have yet to have any other users run into this specific
   error so I am wondering whether it could be due to a specific setup on your end–
   specific browser extensions or using a service like AdGuard on your PC. For us
   to dig into this further, could you reach out using our [support form found here?](https://smashballoon.com/support/)
   If you are able to access the ‘Help’ section of the plugin, please include the
   System Info that is found there, otherwise standard information about your WordPress
   installation such as WordPress version and PHP version will be helpful.
 * Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Plugin settings stop browser’ is closed to new replies.

 * ![](https://ps.w.org/feeds-for-youtube/assets/icon-256x256.png?rev=2700809)
 * [Feeds for YouTube (YouTube video, channel, and gallery plugin)](https://wordpress.org/plugins/feeds-for-youtube/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/feeds-for-youtube/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/feeds-for-youtube/)
 * [Active Topics](https://wordpress.org/support/plugin/feeds-for-youtube/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/feeds-for-youtube/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/feeds-for-youtube/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [Smash Balloon Joel](https://wordpress.org/support/users/joelsmashballoon/)
 * Last activity: [2 years, 11 months ago](https://wordpress.org/support/topic/plugin-settings-stop-browser/#post-16818140)
 * Status: resolved