Title: Plugin setup doesn’t match IBM’s Workspace Credentials
Last modified: June 6, 2018

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# Plugin setup doesn’t match IBM’s Workspace Credentials

 *  [jamesmcd](https://wordpress.org/support/users/jamesmcd/)
 * (@jamesmcd)
 * [8 years ago](https://wordpress.org/support/topic/plugin-setup-doesnt-match-ibms-workspace-credentials/)
 * ***
    Update #2 The plugin has been updated to support the API credentials for
   Sydney! *** Update #1 Ok, so apparently if you set your cloud location to Sydney
   rather than the default US South, you can’t use this plugin. I switched to US
   South and the credentials page is now totally different. ***
 * I’ve done the course, and the Workspace Credentials within the Deploy window 
   do not match the WordPress plugin’s config options: username and password. I 
   guess the username is the Workspace ID or similar, but there’s no password to
   be seen. Running the Assistant in the Sydney cloud, not US.
    -  This topic was modified 8 years ago by [jamesmcd](https://wordpress.org/support/users/jamesmcd/).
    -  This topic was modified 7 years, 11 months ago by [jamesmcd](https://wordpress.org/support/users/jamesmcd/).

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [alanmccrindle](https://wordpress.org/support/users/alanmccrindle/)
 * (@alanmccrindle)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/plugin-setup-doesnt-match-ibms-workspace-credentials/#post-10470916)
 * I am getting a 404 error when configuring the plugin using the API key authentication
   with my chatbot hosted in the Sydney data centre
    -  This reply was modified 7 years, 10 months ago by [alanmccrindle](https://wordpress.org/support/users/alanmccrindle/).
 *  [alanmccrindle](https://wordpress.org/support/users/alanmccrindle/)
 * (@alanmccrindle)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/plugin-setup-doesnt-match-ibms-workspace-credentials/#post-10471381)
 * The chatbot is now working in the Sydney data centre

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Plugin setup doesn’t match IBM’s Workspace Credentials’ is closed to 
new replies.

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 * 2 replies
 * 2 participants
 * Last reply from: [alanmccrindle](https://wordpress.org/support/users/alanmccrindle/)
 * Last activity: [7 years, 10 months ago](https://wordpress.org/support/topic/plugin-setup-doesnt-match-ibms-workspace-credentials/#post-10471381)