Title: Plugin setup not possible
Last modified: December 23, 2021

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# Plugin setup not possible

 *  Resolved [Eclipse16V](https://wordpress.org/support/users/eclipse16v/)
 * (@eclipse16v)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/plugin-setup-not-possible/)
 * Hello,
    I have moved with my store to a new WordPress and WooCommerce or plan
   to. Now I want to set up the Stripe gateway there and unfortunately get no further.
   When I go into the settings, I come to the window “Get started with Stripe”. 
   OK, but if I now click on “Enter account keys (advanced)” there is no further
   displayed and in the very bottom left corner a little of a form looks out. Unfortunately
   I can’t enter anything there. Looks like a design error to me. How can I set 
   up the whole thing now?

Viewing 1 replies (of 1 total)

 *  Plugin Support [Daniyal Ahmed (a11n)](https://wordpress.org/support/users/daniyalahmedk/)
 * (@daniyalahmedk)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/plugin-setup-not-possible/#post-15191940)
 * Hi there,
 * Thanks for reaching out!
 * This kind of problem is usually caused by a conflict with your theme or with 
   another plugin.
      The best way to determine this is to:
    - Temporarily switch your theme to [Storefront](https://www.woocommerce.com/storefront/)
    - Disable all plugins except for WooCommerce
    - Repeat the action that is causing the problem
 * If you’re not seeing the same problem after completing the conflict test, then
   you know the problem was with the plugins and/or theme you deactivated. To figure
   out which plugin is causing the problem, reactivate your other plugins one by
   one, testing after each, until you find the one causing conflict. [You can find a more detailed explanation on how to do a conflict test here.](https://docs.woocommerce.com/document/how-to-test-for-conflicts/)
 * Let me know how it goes!
 * Regards,

Viewing 1 replies (of 1 total)

The topic ‘Plugin setup not possible’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-gateway-stripe/assets/icon-256x256.png?rev=3177277)
 * [WooCommerce Stripe Payment Gateway](https://wordpress.org/plugins/woocommerce-gateway-stripe/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-gateway-stripe/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-gateway-stripe/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-gateway-stripe/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-gateway-stripe/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-gateway-stripe/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Daniyal Ahmed (a11n)](https://wordpress.org/support/users/daniyalahmedk/)
 * Last activity: [4 years, 5 months ago](https://wordpress.org/support/topic/plugin-setup-not-possible/#post-15191940)
 * Status: resolved