Title: [Plugin: Shadowbox JS] not working
Last modified: August 19, 2016

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# [Plugin: Shadowbox JS] not working

 *  Resolved [thesquishywolf](https://wordpress.org/support/users/thesquishywolf/)
 * (@thesquishywolf)
 * [15 years, 7 months ago](https://wordpress.org/support/topic/plugin-shadowbox-js-not-working-1/)
 * Hi there—
 * Here’s the site that I’m trying to get it to work on:
    [http://locktheknee.com/NEW/about/](http://locktheknee.com/NEW/about/)(
   single image) [http://locktheknee.com/NEW/about/studio-tour/](http://locktheknee.com/NEW/about/studio-tour/)(
   gallery)
 * I’ve scoured Google and the WP forums, and have tried everything I could find:
   –
   changing template to default (twentyten), to rule out template conflicts – deactivating
   all plugins to rule out conflict – reinstalling plugin/resetting default parameters
 * All results are the same: images open in browser window rather than shadowbox.
   I’ve used this awesome plugin on many many sites and this is the first time I’ve
   had an issue! D:
 * All the coding seems to be in place. I’m stumped..? I’m sure it’s something totally
   stupid and easy, so I’m hoping someone smarter than I will spot it!
 * Thanks in advance 😀

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Matt Martz](https://wordpress.org/support/users/sivel/)
 * (@sivel)
 * [15 years, 7 months ago](https://wordpress.org/support/topic/plugin-shadowbox-js-not-working-1/#post-1725777)
 * [@thesquishywolf](https://wordpress.org/support/users/thesquishywolf/):
 * The file located at [http://locktheknee.com/NEW/wp-content/uploads/shadowbox-js/38d81d42ef30ac1f746f9b2e7a646b40.js](http://locktheknee.com/NEW/wp-content/uploads/shadowbox-js/38d81d42ef30ac1f746f9b2e7a646b40.js)
   appears to have the wrong file permissions set. Try modifying the file permissions
   of the file at NEW/wp-content/uploads/shadowbox-js/38d81d42ef30ac1f746f9b2e7a646b40.
   js to make sure that all users can read the file.
 *  Thread Starter [thesquishywolf](https://wordpress.org/support/users/thesquishywolf/)
 * (@thesquishywolf)
 * [15 years, 7 months ago](https://wordpress.org/support/topic/plugin-shadowbox-js-not-working-1/#post-1725782)
 * [@matt](https://wordpress.org/support/users/matt/)
 * beauty— that was it! I must’ve missed that fix in my initial search. Hopefully
   someone else finds it helpful.
 * Thanks so much for the fast response!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘[Plugin: Shadowbox JS] not working’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/shadowbox-js.svg)
 * [Shadowbox JS](https://wordpress.org/plugins/shadowbox-js/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/shadowbox-js/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/shadowbox-js/)
 * [Active Topics](https://wordpress.org/support/plugin/shadowbox-js/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/shadowbox-js/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/shadowbox-js/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [thesquishywolf](https://wordpress.org/support/users/thesquishywolf/)
 * Last activity: [15 years, 7 months ago](https://wordpress.org/support/topic/plugin-shadowbox-js-not-working-1/#post-1725782)
 * Status: resolved