Title: [Plugin: Shadowbox JS] Not Working
Last modified: August 19, 2016

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# [Plugin: Shadowbox JS] Not Working

 *  Resolved [Gregg](https://wordpress.org/support/users/cinemadiving/)
 * (@cinemadiving)
 * [16 years, 8 months ago](https://wordpress.org/support/topic/plugin-shadowbox-js-not-working/)
 * Hi
 * I checked the support forums and Google, but I’m still stuck trying to get the
   plugin to work. It did work at one stage and then I upgraded both WordPress and
   the plugin so I’m not sure what’s gone awry.
 * The overlay appears when you click on the “Play the video” link at [http://www.greggwatt.com/portfolio/video/dentyne-fire/](http://www.greggwatt.com/portfolio/video/dentyne-fire/)
   but the video doesn’t play.
 * The post entry includes “`<a href="http://www.greggwatt.com/portfolio/wp-content/
   uploads/Dentyne.flv" rel="shadowbox;height=240;width=360" id="highlight">Play
   the video</a>`“
 * What I’ve tried:
    1) Changing the Javascript Library to something other than “
   none”. 2) I discovered an “Error: uncaught exception: Unknown player: flv” in
   FireFox 3.5.3 (Mac) Error Console. I don’t know if this is interfering with the
   plugin (probably). Nor do I know how to resolve this. 3) Deleted the plugin and
   reinstalled. 4) Turned off other plugins. 5) Checked in Safari – same thing.
 * I’d really appreciate help with this.
 * Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Matt Martz](https://wordpress.org/support/users/sivel/)
 * (@sivel)
 * [16 years, 8 months ago](https://wordpress.org/support/topic/plugin-shadowbox-js-not-working/#post-1236930)
 * You need to make sure that you enable FLV support in the plugins settings page(
   Settings->Shadowbox JS). FLV support is disabled by default in version 3.0.0.0
   and newer. Please read the information below the enable flv section as you will
   need to do another step after accepting the licensing.
 *  Thread Starter [Gregg](https://wordpress.org/support/users/cinemadiving/)
 * (@cinemadiving)
 * [16 years, 8 months ago](https://wordpress.org/support/topic/plugin-shadowbox-js-not-working/#post-1236948)
 * It works like a charm. Thanks so much for your help which I really appreciate.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘[Plugin: Shadowbox JS] Not Working’ is closed to new replies.

 * 2 replies
 * 2 participants
 * Last reply from: [Gregg](https://wordpress.org/support/users/cinemadiving/)
 * Last activity: [16 years, 8 months ago](https://wordpress.org/support/topic/plugin-shadowbox-js-not-working/#post-1236948)
 * Status: resolved

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