Title: [Plugin: Shadowbox JS] Version 3.0.3.4 not working Last modified: August 20, 2016 --- # [Plugin: Shadowbox JS] Version 3.0.3.4 not working * Resolved [jnuts](https://wordpress.org/support/users/jnuts/) * (@jnuts) * [15 years ago](https://wordpress.org/support/topic/plugin-shadowbox-js-version-3034-not-working/) * Pulling my hair out trying to the problem. * Basically, shadow box will attempt to load (part of screen will go dark) but no image will load. * I’ve tried it with multiple versions of shadowbox-js, different cache settings, multiple themes, local and remote images, confirmed header/footer.php settings… not sure what the problem is. * at [http://nuts.noetzel.net/](http://nuts.noetzel.net/) * the bottom horse image should activate using an external image * the sig image activates using a locally stored imaged * Based on the sig image, it looks like shadowbox is displaying behind the main theme, hiding the image display…any thoughts? * [http://wordpress.org/extend/plugins/shadowbox-js/](http://wordpress.org/extend/plugins/shadowbox-js/) Viewing 15 replies - 1 through 15 (of 16 total) 1 [2](https://wordpress.org/support/topic/plugin-shadowbox-js-version-3034-not-working/page/2/?output_format=md) [→](https://wordpress.org/support/topic/plugin-shadowbox-js-version-3034-not-working/page/2/?output_format=md) * Thread Starter [jnuts](https://wordpress.org/support/users/jnuts/) * (@jnuts) * [15 years ago](https://wordpress.org/support/topic/plugin-shadowbox-js-version-3034-not-working/#post-2112938) * More troubleshooting… this is a theme issue. Shadowbox works with default theme… can’t get it to work on a few other themes : Delicate, Atahualpa, Gear * Same issue on both IE8 and Chrome * Thread Starter [jnuts](https://wordpress.org/support/users/jnuts/) * (@jnuts) * [15 years ago](https://wordpress.org/support/topic/plugin-shadowbox-js-version-3034-not-working/#post-2112948) * …and found it. * z-index on the themes was set to 1000 or so, higher than the shadowbox.css z- index. Pushed that one up to about 999999999999 … now it shows. Painful to hunt that one down… * [TGsoft](https://wordpress.org/support/users/tgsoft/) * (@tgsoft) * [15 years ago](https://wordpress.org/support/topic/plugin-shadowbox-js-version-3034-not-working/#post-2113074) * Hey jnuts, * I have the same problem an use Atahualpa. Could you please describe where I must change the z-index? * Thank you * Thread Starter [jnuts](https://wordpress.org/support/users/jnuts/) * (@jnuts) * [15 years ago](https://wordpress.org/support/topic/plugin-shadowbox-js-version-3034-not-working/#post-2113075) * shadowbox-js/shadowbox/shadowbox.css * #sb-container{position:fixed;margin:0;padding:0;top:0;left:0;z-index:9999999; text-align:left;visibility:hidden;display:none;} * I think it should stay on top now…. * [TGsoft](https://wordpress.org/support/users/tgsoft/) * (@tgsoft) * [15 years ago](https://wordpress.org/support/topic/plugin-shadowbox-js-version-3034-not-working/#post-2113078) * I changed it on my testblog [blog.tgsoft-hro.de](http://blog.tgsoft-hro.de), but it doesn’t work. * Do you have a solution idea? * [TGsoft](https://wordpress.org/support/users/tgsoft/) * (@tgsoft) * [15 years ago](https://wordpress.org/support/topic/plugin-shadowbox-js-version-3034-not-working/#post-2113092) * I replaced the version 3.0.3.4 with the old Shadowbox JS version 3.0.3.2 and it works again. * What I must do that the newest Shadowbox JS version work? * Thank you * Plugin Author [Matt Martz](https://wordpress.org/support/users/sivel/) * (@sivel) * [15 years ago](https://wordpress.org/support/topic/plugin-shadowbox-js-version-3034-not-working/#post-2113097) * [@tgsoft](https://wordpress.org/support/users/tgsoft/): You must: * 1) Try upgrading and then selecting to revert to the defaults. 2) Let me know if you have any plugins that are being used to manage your images 3) Try the development version at [http://downloads.wordpress.org/plugin/shadowbox-js.zip](http://downloads.wordpress.org/plugin/shadowbox-js.zip) 4) Configure ‘Smart Loading’ to false. 5) Leave the broken version in place until I can look at it to see if I can determine the problem * In that order. * [TGsoft](https://wordpress.org/support/users/tgsoft/) * (@tgsoft) * [15 years ago](https://wordpress.org/support/topic/plugin-shadowbox-js-version-3034-not-working/#post-2113099) * [@matt](https://wordpress.org/support/users/matt/) Thank you for your support: * 1) Done, no result. 2) Yes, unfortunately the not more supported [myGallery-plugin](http://www.wildbits.de/mygallery/), because I use the same plugins also in a another blog with a lot pictures. I’ll it update after it works on my test blog. 3) The development version is online. 4) ‘Smart Loading’ is false. 5) [blog.tgsoft-hro.de](http://blog.tgsoft-hro.de/) * Plugin Author [Matt Martz](https://wordpress.org/support/users/sivel/) * (@sivel) * [15 years ago](https://wordpress.org/support/topic/plugin-shadowbox-js-version-3034-not-working/#post-2113108) * Ok, pretty sure I figured it out. In 3.0.3.3 I added a CDATA block around the JS that goes into the footer. It is common, due to CDATA blocks being invalid JS, to comment them out. In this case I used `//` as the comment characters, you unfortunately, as well as others I am sure, are minifying your HTML content. This has the unintended side effect of causing all of the javascript in that block to get commented out, as it becomes a single line. * I have just updated the development version, same link as previously mentioned, to use a comment block `/*